Robin Hood Watersports Arvostelua 

1 003
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have ordered two items from Robin Hood watersports. Both of which are quite unusual and are "out of stock" everywhere i looked online throughout the uk. The first they didn't have in stock either... Näytä lisää

Saanut 5/5 tähteä

Great service. I ordered my Aquaglide Chelan 120 on the Saturday & it arrived by lunchtime on the Tuesday. Steve from the kayak department has also been very responsive to my questions about the pro... Näytä lisää

Saanut 5/5 tähteä

What a superb company with a quite wonderful above and beyond nature thanks to George. Late yesterday afternoon I was in a pickle needing a new wooden paddle as a suprise for my wife where I'd be... Näytä lisää

Saanut 5/5 tähteä

The team at Robin Hood Watersports are awesome! My bindings on my wakeboard broke and I needed to order a replacement. When I called the team they ran me through the options, taking time to a... Näytä lisää

Yrityksen tiedot

  1. Sukellustarvikkeet
  2. Lahjatavaraliike
  3. Purjehduskauppa
  4. Talviurheiluliike

Erilaisten ulkoisten lähteiden tuottama tieto

We specialise in the supply of watersports goods for the following sports - Diving - Dive School - Windsurfing - Kayaking - Kitesurfing - Power kiting - Mountain Boarding - Waterskiing - Wakeboarding - Kneeboarding - Snowboarding - Towables/ Inflatables - Sailing - Surfing - Triathlon - Wetsuits


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(1 003)

39 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Kids kayak rolling session

I took both my Son and God son (age 7/10yrs) to ROHO for a rolling session! What an experience! Joe got the lads doing the basics of rolling within the session which is more than I could have hoped. They're indoor pool is such a great safe places for kids to learn. Both can't wait to go back! Joe was brilliant and enthusiastic with the lads!

14. helmikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Colin,

Thanks for leaving us a review and I'm pleased to hear you all found it useful. No doubt the lads will be ripping it up on the rivers in no time!

Thanks,

Joe

Saanut 5/5 tähteä

I’ve recently purchased a new kayak…

I’ve recently purchased a new kayak from Robin Hood Watersports ,my club, paddle mates and myself have been coming back here for years now.The excellent advice from George and the staff is second to none ,always have plenty of stock in and the prices are spot on .More importantly any warranty issues are dealt with quickly and happily, buy with confidence from these guys .

2. helmikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Wayne,

I'm really glad to hear you've had so many good experiences shopping with us over the years; thank you for taking some time to share this. Enjoy your Ripper!

Thanks,

Joe

Saanut 5/5 tähteä

Good communication with sales staff

I was contacted by George after registering on the website. George offered advise on the products I was viewing which was much appreciated. Efficient and polite communication throughout the purchase process.

1. helmikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hello,

Thanks for leaving us a review. I will make sure to pass this onto George. Enjoy your order!

Thanks,

Joe

Saanut 5/5 tähteä

Great shop with a great team!

I've been using George and the team at RoHo for the past few years and I cannot fault them one bit! I've bought almost everything you can imagine from them, from kayaks to aquapacs you get the same level of customer care regardless and have a genuine knoledge and love for the sport(s). Genuinely recommend RoHo they're a top bunch!

25. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Sam,

Thanks for taking the time to leave a review. We're super pleased you have experienced such service and found all the bits of equipment you've been after in the past!

Thanks,

Joe

Saanut 5/5 tähteä

I rang up about getting a copy of a…

I rang up about getting a copy of a receipt from 18 months ago. Quickly got it emailed and then George went above and beyond in helping me sort out the issue.

Just awesome service.

31. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Graham,

Thanks for leaving us a review; I will be sure to pass this onto George :)

Thanks,

Joe

Saanut 5/5 tähteä

Fantastic Service & Great Product…

Fantastic Service & Great Product Knowledge.

Having previously purchased several Windsurfing boards and sails from them, I have just purchased 2 sea kayaks and accessories from Robinhood Watersports and the service has been gold plated!!

Their product knowledge is great, and they genuinely want to make sure you get the right kit for you, without any hassle or “hard sell”.

George and Jo were very patient, friendly and above all knowledgeable. They were very helpful and flexible when it came to logistics and delivery too.

Overall, I received excellent service form George, Jo and the whole team. Communication was great and nothing was too much trouble. They were always happy to answer my questions and give good and impartial advice. Thank you for all your help.

I highly recommend RoHo.

23. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Mark,

Thanks for such an in depth and positive review. We're really happy you've had a such a good experience shopping with us, across a few of our different specialist departments.

Enjoy the kayaks, and other bits of kit!

Joe

Saanut 5/5 tähteä

Robinhood watersports is such a great…

Robinhood watersports is such a great outlet for kayaking supplies and very competitive on prices. Recently purchased my new whitewater kayak via george who is full of good information and very accomodating to your needs. Well worth a phone call or even a visit.

30. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Paul,

Thanks for leaving us a review. Enjoy the Scorch, I'm sure you will!

Thanks,

Joe

Saanut 5/5 tähteä

Customer Service how it should be done

The combined experience of the team at Robin Hood Watersports (ROHO) enables them to be more than just a sales team. My experiences, each time I have been in the shop, have felt like I have had a personal shopper experience where I have been listened to, the products I thought I needed discussed, sometimes challenged and the kit I have come away with has always been exactly what I needed even if I went in thinking I needed something else. I have purchased paddles, dry suits, cags, buoyancy aids, wetsuit boots, more recently canyoning boots for better grip on wet rocks etc. I thoroughly recommend giving the shop a visit if you are need of some kayaking kit.

One slight negative would be the website, sometimes it is very difficult to find what I’m looking for but usually a quick call to the team and I can find it. Sometimes it is a bit slow too. Of course it may well be user error rather than issue with website!

19. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Ian,

it's so great to hear such a positive review from your instore shopping experience; we strive to match the right bit of kit to the needs of the person shopping. I have no doubt your La Sportiva Canyons will see many adventures over the years!

Thanks for your comments on the website. This is something we are continously trying to improve and build on, and your comments definitely help with this.

Thanks,

Joe


Saanut 5/5 tähteä

Great Service!

At all stages of my purchase RoHo made sure everything was in order and were very timely & professional in their transactions.
Quality item, well priced and expertly delivered.

24. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Martin,

Thanks for the review. We're really glad you feel you recieved great service whilst shopping with us.

Thanks,

Joe

Saanut 5/5 tähteä

Absolutely awesome company

Absolutely awesome company. Every staff member goes above and beyond to help you. They always offer the best advice, not just what is most expensive. I recommend them to everybody and wouldn't go anywhere else for watersports equipment :-) thank you!

26. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Ginny,

Thanks for the kind review; its much appreciated. See you in store soon!

Thanks,

Joe

Saanut 5/5 tähteä

Excellent Communications from RoHo and…

Excellent Communications from RoHo and great prices. Easy to read and use website, lots of great content on their blogs.
George went the extra mile with fitting extra grips I purchased to my kayak and delivery was on time as originally agreed. Really pleasant chap. Will definitely use them again.
Thanks.

24. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Brian

Thanks for taking the time to provide this, your comments are really kind.

Enjoy the Ripper, I know you will :-)

George

Saanut 1/5 tähteä

Don't buy here anything!

Don't buy here anything!

Absolutely awful service. My order #000012740 to South Korea is stuck on the Korean border since October, 14 because of the documents wich were made wrong. Several times I asked the seller to solve the problem or help anyhow but I got no any answer. At all! Now I just want my money back, and since there are no any comments from the shop I guess I'll go to court soon.

If the shop wants to solve the problem - contact me.

UPD after the shop's answer:

According to my experience of orders in international online stores, if I pay for delivery to the store - the store solves the problems that happens in the process. My package was stuck at the Korean border, you, first, did not notify me about the fee, second, totally ignored my requests for help. You partially returned the money even for the goods (the money for delivery there and back hasn't been returned), a month after it was returned to you. If I hadn't written this review, the money would not have been returned at all. As a result - there are no goods, money is lost. I paid for YOUR MISTAKE.

26. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Pavel,

We're very dissapointed to read your review and 1 star rating, especially considering we weren't at fault throughout the delivery. We can confirm the paperwork was correct, and the issue was with the helmets not being picked up from South Korean customs by yourself, which was made clear in emails.

After many weeks had passed without you collecting the goods from customs, potentially because of the duty fees which needed to paid by yourself, we had to have the goods courriered back to the UK.

We couldn't refund you before the helmets had arrived back with us, however, they have now arrived back from South Korea so a refund has been actioned.

Thanks,

Joe


Saanut 5/5 tähteä

New boat purchase and delivery

From initial contact, advice and organising a reasonably priced and very effective courier...superb service from Joe at RHW

9. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hi Jason,

Thanks for the review. I'm glad to hear you had a good experience shopping with us. I'm sure you'll have hours of fun in your Ripper!

Thanks,

Joe

Saanut 5/5 tähteä

10/10

George and team go beyond for fellow paddlers, people looking to get into a sport or just anyone for that matter! They are a great team and very supportive.
First class service with some great products at great prices!

If your thinking about going to Robin Hood, don’t hesitate:)) even give them a message, they are always happy to help!!:)

1. tammikuuta 2023
Oma-aloitteinen arvostelu
Robin Hood Watersports-logo

Vastaus yritykseltä Robin Hood Watersports

Hello Josh,

Thank you for leaving a review; it's much appreciated. We look forward to seeing you continue to progress on whitewater! its been great to see so far.

Thanks,

Joe

Saanut 5/5 tähteä

Always get great advice from George

Always get great advice from George. We have used these guys for our waterski club and also for our own stuff.
Just ordered a wakeboard rack for the rib and about to order more wakeboard kit.
Thank you.

28. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Team

Great communication, knowledge and service from Callum and team . The windsurf board is amazing and arrived next day

22. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic shop and dive school

Fantastic shop and dive school, and super, Knowledgeable staff- Especially Lindsey for whom nothing was too much trouble. Friendly as efficient and great product knowledge. Definitely recommend!

8. marraskuuta 2022
Oma-aloitteinen arvostelu

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