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Rockdoor Arvostelua 

808
•
TrustScore 4/5 tähteä

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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Rockdoor in Burnley replaced our rotting floor to ceiling windows with composite. We’re absolutely delighted with the results! They’re quick, reliable and friendly. Would not hesitate to recommend

Yritys on vastannut

Saanut 1/5 tähteä

Had 8 doors fitted four years ago. Out of the 8 we’re on our 4th replacement door and need another one again. Two doors keep bubbling out in the summer. Was told by the supplier Rock door have changed... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I bought a Rockdoor for the front of the house and it's been excellent. The build quality is immediately obvious, it's heavier and more solid than a standard composite. The 3-star lock as standard giv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Our new stable door is absolutely fantastic. We couldn't be more pleased with it. It replaced our very old wooden one and looks ultra modern and feels rock solid. It was expertly fitted by Mick Booth... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ovivalmistaja
  2. ja myös
  3. Ovitoimittaja

Tietoja yrityksestä Rockdoor

Yrityksen kirjoittama

Love your Rockdoor

The UK's most secure composite door. Designed and built in Britain for nearly 30 years.

Rockdoor Astoria composite door

Exclusive Design
and Innovation

From distinctive door styles to stunning glass designs and bespoke furniture, every product we create is crafted with timeless design and built to last.

Rockdoor front door

Our range includes front doors, back doors, stable doors and French doors – each created with individuality in mind. With distinctive styles, bespoke S-Glaze technology, and a carefully chosen colour palette.

Rockdoor security

Security
Built In, Not Added On

What truly sets a Rockdoor apart is what lies beneath the surface. From reinforced inner frames and high-density cores to secure glazing and advanced multi-point locking systems.

Every Rockdoor is rigorously tested to meet and exceed demanding security standards, giving you complete confidence that your home is protected day and night.

Trusted
by Over 1 Million Homes

We've earned the trust of over a million homeowners across the UK by combining innovation, craftsmanship, and an unwavering commitment to quality.

Rockdoor Hudson
30 Years
1M+ UK Homes
30+ Styles

We are different. We are Rockdoor.


Yhteystiedot

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Transform your home with a Rockdoor

Unrivalled security and exclusive designs, made just for you.

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Hyvä

TrustScore 4/5 tähteä

808 arvostelua

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

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Kaikki arvostelut

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84 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Utterly perfect door.

The door itself is absolutely fantastic. Solid, and definitely the best oak effect finish I ever see looking at many others. Everything about the door is perfect.

The fitting of the frame is disappointing as it is wonky, much of it no doubt because of the house suffered subsidence in the 1970s. But the original wooden one looked fine, so I would have thought some leaning into the house could have been done. At least even up the left and right side so it wasn't as noticeable. While other houses on the street have an issue, they are so slight they need concentration to see. Ours is way out sadly and easily spotted.

25. maaliskuuta 2026
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Vastaus yritykseltä Rockdoor

Hi John,

Thank you for taking the time to leave such a detailed review and for awarding us 5 stars.
We are delighted to hear that you are pleased with your Rockdoor and that the oak-effect finish, security, and overall quality have met your expectations. Comments such as yours regarding the appearance and solid construction of the door are always appreciated.
We are, however, sorry to learn of your concerns regarding the frame installation. Every property presents its own challenges, particularly where there has been historic movement or subsidence, and achieving the best possible balance between aesthetics, operation, weather performance, and security can sometimes require compromise. That said, we appreciate your feedback and understand why the appearance of the frame alignment has left you disappointed.
If you would like us to review the installation, please contact our Customer Support Team with your order details and some photographs of the frame, and we will be happy to investigate further with the installer to ensure everything has been fitted in accordance with our installation standards.
Thank you again for choosing Rockdoor and for sharing both your positive comments and constructive feedback. We hope you enjoy your new door for many years to come.

The Rockdoor Team

Saanut 3/5 tähteä

Our letterbox corroded within a few…

Our letterbox corroded within a few months and we are unable to get a replacement from the supplier

28. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Mark,

Thank you for taking the time to leave your review.
We are sorry to hear about the issue you have experienced with your letterbox. A letterbox should not show signs of corrosion within only a few months of installation.
Provided the care and maintenance guidance supplied with the door has been followed and the damage is not the result of misuse or neglect, this type of issue would typically be covered under the product warranty.
We would encourage your installer to contact our Customer Support team again and quote reference TPR986 so that we can review the matter and work towards a resolution.
We appreciate you bringing this to our attention and hope to have the issue resolved as quickly as possible.

The Rockdoor Team

Saanut 5/5 tähteä

grate door

grate door ordered here on time and fitted quickly and efficiently no problems what so ever grate price

28. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi John,

Thank you for your great review. We are delighted to hear that everything went smoothly from ordering through to installation and that you are pleased with both the service and value provided.
It is fantastic to know your new Rockdoor was fitted quickly and efficiently with no issues along the way. We really appreciate you taking the time to share your experience and hope you continue to enjoy your new Rockdoor for many years to come.

The Rockdoor Team

Saanut 5/5 tähteä

Solid door, brilliant service & professionally fitted

Absolutely brilliant service & very professional fitting service. Delighted with the door which was spray painted in our chosen colour before fitting.
Top quality, secure & solid door.

22. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Glen,

Thank you for your excellent review. We are delighted to hear that you are so pleased with both your new Rockdoor and the service you received throughout the process.
It is great to know that the custom colour finish achieved the look you wanted and that the installation was carried out professionally. Rockdoors are designed to provide outstanding security, strength and quality, so we are pleased that these features have stood out to you.
Thank you again for choosing Rockdoor and for taking the time to share your experience.

The Rockdoor Team

Saanut 5/5 tähteä

Reliable security

Front & back doors replaced with Rockdoor stable doors, ensuring security & style

23. lokakuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Nicole,

Thank you for your fantastic review. We are delighted to hear that your new front and back Rockdoor stable doors have provided the perfect combination of security and style for your home.
Stable doors remain a very popular choice thanks to their practicality, appearance and strength, so it is wonderful to know you are pleased with both the look and performance of your new doors.
Thank you again for choosing Rockdoor and for taking the time to share your experience.

The Rockdoor Team

Saanut 5/5 tähteä

Rock door

Very professional. Called out to show us various front doors and explained the differences with each.
No pressure on selecting the door we wanted.
After ordering the door, I then changed my mind on the colour I wanted on the inside. Contacted the office a day later and this was changed to my order no fuss
Kept up to date throughout the order and when to expect delivery
Door fitted professionally and was well pleased
Great service and experience and would recommend the company and the service provided

27. toukokuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Mary,

Thank you for your wonderful review and for choosing Rockdoor.
We are delighted to hear that you had such a positive experience from the initial consultation right through to installation. Choosing a new front door is an important decision, so it is great to know you felt supported throughout the process and never under any pressure.
We are also pleased that the change to your internal colour choice was handled smoothly and that communication kept you informed every step of the way. Delivering both a high-quality product and excellent customer service is something we pride ourselves on.
Thank you again for your recommendation and kind comments Mary. We hope you continue to enjoy your new Rockdoor for many years to come.

The Rockdoor Team

Saanut 5/5 tähteä

Excellent

I bought a Rockdoor for the front of the house and it's been excellent. The build quality is immediately obvious, it's heavier and more solid than a standard composite. The 3-star lock as standard gives real peace of mind, and since fitting it the hallway has been noticeably warmer and quieter. The colour and finish have held up perfectly through a wet winter, and the handles and letterbox still feel as tight and premium as the day it went in. Not the cheapest option, but you can see exactly where the money has gone, would happily buy another.

17. huhtikuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Karl,

Thank you for taking the time to leave such a detailed and positive review. We are delighted to hear how pleased you are with your new Rockdoor.
It is fantastic to know that the build quality, security and overall performance have stood out to you from the moment it was installed. Providing a solid, secure and thermally efficient door is exactly what Rockdoors are designed for, so it is great to hear that you have noticed improvements in both warmth and noise reduction within your home.
We are also pleased to hear that the finish and furniture have continued to perform so well through the winter months. Your comments perfectly reflect the attention to quality and durability that goes into every Rockdoor.
Thank you again for your recommendation and for choosing Rockdoor Karl.

The Rockdoor Team

Saanut 5/5 tähteä

New Stable Door.

Our new stable door is absolutely fantastic. We couldn't be more pleased with it. It replaced our very old wooden one and looks ultra modern and feels rock solid. It was expertly fitted by Mick Booth of Booth Glazing who was recommended by Rockdoor. Mick gave us great service and support all the way through and was an absolute joy to deal with.

10. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Steve,

Thank you so much for your fantastic review. We are delighted to hear that you are so pleased with your new stable Rockdoor and that it has made such a positive transformation to your home.
It is great to know that the door has given you the modern appearance and solid feel that Rockdoors are designed to provide. We are also very pleased to hear of the excellent service you received from Mick Booth at Booth Glazing throughout the process. We will be sure to pass your kind comments on to him.
Thank you again for choosing Rockdoor Steve, and for taking the time to share your positive experience.

The Rockdoor Team

Saanut 1/5 tähteä

Both doors have dropped and are hard to…

Both doors have dropped and are hard to open and close

26. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Mr B,

Thank you for your review. We are sorry to hear you have experienced issues with the operation of your doors.
Doors becoming difficult to open or close can often be caused by movement or settlement within the property or installation area, which may affect alignment over time. Our Rockdoors are designed with 3 way adjustable Simonswerk hinges specifically so that minor alignment adjustments can be made where required during the life of the product.
We would recommend contacting your installer in the first instance so they can inspect the doors and carry out any necessary adjustments to restore correct operation. Once properly aligned, the doors should operate smoothly and as intended.
We appreciate your feedback and are sorry that your experience has been disappointing.

The Rockdoor Team

Saanut 3/5 tähteä

Unfortunately the lock surround was too…

Unfortunately the lock surround was too wide and it caught the seal and wore a whole in it because the company didn’t have a suitable replacement we had to replace which meant we were unable to get one that was as modern and ascetically pleasing the installer was unable to get a reasonable conclusion from Rockdoor Also the lock at times just spins round and round which is ongoing
The door quality seems good but we paid a lot of money and the problems experienced have tarnished our experience.
•The installer says he cannot do anything it is a fault with the door and you fell out with him so getting his m back again would be counter productive really you should look at the door and see if the door has been fitted incorrectly surely•
Admiralty Way Eastbourne

25. heinäkuuta 2025
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Vastaus yritykseltä Rockdoor

HI Mr and Mrs Surridge,

Thank you for taking the time to leave your review. We are sorry to hear that your experience has not fully met expectations, particularly after investing in a new door.
All of our Rockdoors are extensively and independently tested to ensure they operate correctly with the full range of approved furniture and hardware options supplied with the door. From the information provided, it appears the issue may relates to frame/door adjustment or installation, as the escutcheon should not normally interfere with the gasket or weather seal during operation.
We are also sorry to hear about the ongoing issue with the lock operation. A correctly installed and aligned locking system should engage smoothly without the cylinder spinning, so we would always recommend this is investigated further by the installer to identify the root cause and ensure the correct components are fitted and adjusted appropriately.
We appreciate your comments regarding the overall quality of the door itself and understand how the issues experienced have impacted your overall impression. Feedback such as yours is important to us and helps us continue improving both product support and customer experience.

The Rockdoor Team

Saanut 5/5 tähteä

Great service

Great service by the installer Phil Spooner. Door looks great on installation. Feels solid and well built

19. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Stuart,
Thank you for your fantastic 5-star review. We’re delighted to hear that you are pleased with both your new Rockdoor and the service provided by Phil Spooner.
It’s great to know your new Rockdoor has made such a positive impression and that you are happy with the solid feel and build quality. We will be sure to pass your kind comments on to Phil as well.

Thank you again for choosing Rockdoor.

The Rockdoor Team

Saanut 5/5 tähteä

Had three doors fitted

Had three doors fitted, all excellent quality and exactly as ordered. Fitting was on time and Tom Shipley, the fitter, was brilliant - very precise, very tidy workman and obviously very experienced.
Would have no hesitation in recommending to others.

13. toukokuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Rockdoor

Hi Richard

Thank you for taking the time to leave such a fantastic Five Star review for Rockdoor.

We are particularly pleased to hear you have had so many Rockdoors installed on your property. It will certainly be secure, and no doubt look stylish.

It's also great to hear about your positive experience with your Rockdoor installation. As with all composite doors, precise fitting has a big outcome on the performance of the door, so expert fitting plays a very important part of our customers overall experience.

Thank you,

The Rockdoor Team

Saanut 5/5 tähteä

Quality all round door

13. maaliskuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Mark,

Thank you for your 5-star review. We’re delighted to hear that you are pleased with the quality of your Rockdoor.
Providing a premium product with quality, security and style at its core is what we strive for, so your feedback is greatly appreciated.
Thank you again Mark for choosing Rockdoor.

The Rockdoor Team

Saanut 5/5 tähteä

Great doors

I had a front and rear door fitted. Quality of doors is superb and great fitters too. Supplied and fitted by Fascia Division in Eastleigh near Southampton. (I highly recommend this company) Don't let any of the poor Rock door reviews put you off, these are great doors, but you must ensure you have good fitters. Doors have been in 6 months now with no issues at all and I still enjoy looking at them and the significant improvement they have made to my property.

16. lokakuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Paul,

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you are so pleased with both your front and rear Rockdoors and that they continue to make such a positive difference to your property after 6 months of use.
It’s great to hear your comments regarding the quality of the doors and the importance of a professional installation. We work hard to manufacture our premium composite Rockdoors, and having experienced installers such as Fascia Division helps ensure the finished result performs and looks exactly as intended.
Thank you again for your recommendation and for choosing Rockdoor. We hope you continue enjoying your new doors for many years to come.

The Rockdoor Team

Saanut 5/5 tähteä

Excellent !

The door supplied was made to measure and fits perfectly. The manufacture was of excellent quality. The fitter, Jason Haywood, of Composite Doors Scunthorpe Ltd. was very professional and fitted the door to perfection. Clean, accurate and fast work in a difficult space. Thanks to the quality of the door and the accuracy and ability of the fitter the result was magnificent. I would recommend the manufacturers and the fitter concerned without any reservations.

2. syyskuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Boguslaw

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you are so pleased with both the quality of your made-to-measure Rockdoor and the finished installation.
It’s especially great to hear your kind comments about Jason Haywood and Composite Doors Scunthorpe Ltd. We’ll be sure to pass your feedback on to him. Professional workmanship and attention to detail are incredibly important to us, so it’s wonderful to know the installation was completed so cleanly and accurately, even within a challenging space.
Thank you again for your recommendation and for choosing Rockdoor. We hope you continue to enjoy your beautiful new door for many years to come.

The Rockdoor Team

Saanut 4/5 tähteä

The door is stunning. However, quality control need attention

The door is stunning, however Quality control checks need attention
I was disappointed that the door did not have the ordered post opening/slot cover and that a fault in the side panel glass had not been identified and replaced before being delivered.
The post slot was replaced and i am told the glass will be replaced.

16. maaliskuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Amanda,

Thank you for your review and for your honest feedback. We’re delighted to hear that you find the door stunning, although we are sorry to learn that aspects of the order did not meet expectations on delivery.
Quality is extremely important to us, so we appreciate you highlighting the missing letterplate cover and the issue with the side panel glass. While we’re pleased the letterplate has now been replaced and arrangements are in place for the glass replacement, we understand this should ideally have been identified before installation.
Your comments have been noted and will be shared with the relevant teams as part of our ongoing quality control improvements. Thank you again for your patience and for choosing Rockdoor.

The Rockdoor Team

Saanut 1/5 tähteä

Lots of water on inside back of the…

Lots of water on inside back of the rock door, installer says it's nothing they've done rock door say it's nothing to do with them so I'm left with damp all around the walls next to the door frame and a wet door every time we have a cold night

27. kesäkuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Paul,

We’re sorry to hear about the issues you’ve experienced. From the symptoms described, particularly water appearing on the inside of the door during cold nights, this does sound consistent with condensation rather than water ingress through the product itself. Condensation can occur when warm moist air inside the property comes into contact with colder surfaces, especially during colder weather conditions.
In these situations, it is important that the property has adequate ventilation and moisture control measures in place in line with current government guidance on condensation prevention. installing better sealing more energy efficient windows and doors seals in moisture from everyday activities such as cooking, showering and drying clothes indoors can all significantly increase moisture levels within the home.
We would recommend reviewing ventilation within the property, including the use of extractor fans, trickle vents and maintaining airflow where possible.


The Rockdoor Team

Saanut 4/5 tähteä

Double and triple check the details when ordering

I had previously had a Rockdoor on a former home and been really impressed with it - which is why I again opted for Rockdoor when the front door needed replacing on my new home.
The only reason that I have not given 5 stars this time is that the door (fitted by one of the recommended installers) has clear glass meaning that people can see into the house. I had not ever seen a front door with anything other than opaque glass before so naively assumed that, as before, the door would have opaque glass to maintain privacy.
We have had to invest in stick on film to deal with this issue and I would therefore strongly recommend that anyone ordering a Rockdoor specifies exactly what sort of glass they want in their door.

7. elokuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Tina,

Thank you for taking the time to leave your review and for choosing Rockdoor again for your new home. We’re really pleased to hear that you continue to rate the quality of our doors highly following your previous positive experience.
We’re sorry to hear that the glass option selected was not what you had expected in terms of privacy. Rockdoor offers a wide range of glazing styles, including both clear and obscure glass options, and we appreciate your feedback regarding the importance of confirming these details during the ordering process.
Your comments are valuable and will certainly help future customers when selecting the perfect design and glazing combination for their home. Thank you again for your recommendation and support.

The Rockdoor Team

Saanut 5/5 tähteä

Hi I have two Rock doors installed…

Hi I have two Rock doors installed which were installed by two different companies. Both doors are good quality, are well engineered and professionally installed. I have no negative comments to add and would have no hesitation recommending these doors.

8. toukokuuta 2026
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Vastaus yritykseltä Rockdoor

Hi Ian,

Thank you for your fantastic 5-star review. We’re delighted to hear that you’ve had such a positive experience with both of your Rockdoors and that they were professionally installed by two different companies.
It’s great to know you’re pleased with the quality, engineering, and overall performance of the doors. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback.
Thank you again for choosing Rockdoor Ian!

The Rockdoor Team

Saanut 3/5 tähteä

This is a mixed review

This is a mixed review, and that is why I am giving 3 stars. The door itself is lovely visually and, when you look at it, it feels like a premium product. Unfortunately, the fitting process and aftercare experience were extremely disappointing.

The number of visits required after installation was excessive, and we experienced ongoing issues with rainwater leaking through the door and significant drafts. At one stage, we were literally using puppy pads to catch water coming in and large sheets of cardboard to help stop the cold air entering the house. For a door costing around £2,000, that simply should not happen.

What made the experience more frustrating was that after the nightmare with the fitting company, the manufacturer did not seem interested in helping resolve matters. I appreciate that fitting companies and manufacturers are separate, but from a customer perspective you buy into the whole brand experience, not just the product itself.

So overall, the door itself looks fantastic, but the installation and support side of things seriously let the experience down.

2. kesäkuuta 2025
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Vastaus yritykseltä Rockdoor

Hi Alex,

Thank you for taking the time to leave your review. We are pleased to hear that you are happy with the appearance and quality of the door itself and that it delivers the premium look and feel you expected from a Rockdoor.
However, we are very sorry to hear about the issues you experienced with the installation and the inconvenience caused by the leaks, draughts, and multiple follow-up visits. We completely understand how frustrating this must have been, particularly after investing in a new door, and we appreciate your honest feedback.
While installation is carried out by independent installers, we do recognise that customers see the whole experience as part of the Rockdoor brand, and we are sorry that on this occasion you felt let down by the aftercare and support received.
Feedback such as yours is important to us and will be shared internally as we continue working closely with our installer network to improve both installation standards and customer experience. Thank you again for your balanced review and for highlighting both the positives and the areas where we need to do better.

The Rockdoor Team

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