I've been training with Robust IT for almost a year now, for a 2 year bundle of five courses to get into the working world of cyber security. All I did was attend a free seminar and then I w... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
With a background in science and no experience in I.T whatsoever Robust IT were great in informing me of which courses they provided to go into an I.T career. I spoke with Simon over the phone and... Näytä lisää
Hi all , a big thank you to Frederick as he was really friendly informative and professional , thank you for assigning me to him , nice to speak with the same IT lingo , and backing with his exp... Näytä lisää
Mr. Fred explained and answered all the questions I had about AZ-900, really very precise with great understanding of cloud engineering. N Kasule
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2011, Robust IT is an award-winning IT and Project Management training provider dedicated to helping individuals and organisations succeed in today’s fast-paced tech environment. We are proud to be a Microsoft AI Cloud Partner, AWS Partner, CompTIA Authorised Partner, and an official EC-Council and NCSC-accredited training provider. As a certified Pearson VUE Testing Centre, we also offer on-site certification exams for a wide range of global qualifications. Our training covers in-demand areas such as Amazon Web Services (AWS), Cybersecurity (all levels), Microsoft, Cisco, CompTIA, Artificial Intelligence (AI), and more. Whether you're new to IT or an experienced professional, our courses are designed to support your growth. With flexible learning options — including live online classes, classroom sessions, and custom in-house programmes — we make high-quality training accessible and effective. Our expert instructors focus on real-world skills to ensure you're confident and job-ready. Your success is our priority.
Yhteystiedot
New Horizon Business Centre, 17, Barrows Road, CM19 5FN, Harlow, Yhdistynyt kuningaskunta
- 0800 6771232
- info@robustittraining.com
- www.robustittraining.com
4,7
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548 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Best customer care and support team
Best customer care and support team. Training resources are to the point and enough to pass the exams. If you are looking to change career to something rewarding and meaningful get in touch with Robust IT
19. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our customer care and support team. Providing excellent service and comprehensive resources is at the heart of what we do.
It’s fantastic to know that our training materials helped you feel confident and prepared for your exams. Your recommendation means a great deal to us, and we’re honored to be a part of your career transition journey.
If there’s anything more we can do to assist you or enhance your experience, please don’t hesitate to get in touch. We’re here to support you every step of the way!
Easy to follow instructions and nice…
Easy to follow instructions and nice flow to the training. Happy to recommend robust it to anyone looking to change the career to IT.
30. syyskuuta 2024
Vastaus yritykseltä Robust IT
Thank you for your kind words! We're delighted to hear about your positive experience with the Robust IT team. Your feedback means a lot to us and motivates us to continue providing excellent service. Please don't hesitate to reach out if there's anything else we can do for you! 😊
Great Customer service
Great Customer service. They are always happy to help when support is required!
30. syyskuuta 2024
Vastaus yritykseltä Robust IT
Thank you for your kind words! We're delighted to hear about your positive experience with the Robust IT team. Your feedback means a lot to us and motivates us to continue providing excellent service. Please don't hesitate to reach out if there's anything else we can do for you! 😊
Got the Comp TIA package and still in…
Got the Comp TIA package and still in first step Azure. Their support team is in fairness very responsive. We are currrently doing webinar for Azure but honestly, I do not think it reflects on what is needed for the exam which is very important to progress to CompTIA.
Still, we are very hopeful that once we finished and passed this course they will help us to land first job in IT field since I also have 3 colleagues waiting for our feedback and will decide if they will enroll as well.
22. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
It's great to hear that you're actively pursuing your CompTIA certification and progressing through the Azure course, especially since it comes directly from Microsoft. I can understand the concern about how the Azure content aligns with the AZ-900 exam, which is a foundational certification. The focus on hands-on experience rather than just teaching exam questions is really important for your future job prospects.
As the support team mentioned, the AZ-900 is a multiple-choice exam, but the course aims to prepare you not only to pass the exam but also to use the skills in the real world. By doing labs and working with the technologies hands-on, you'll be better equipped to succeed in your first IT job, which goes beyond simply answering exam questions.
It's great to know that you're open to giving feedback to the trainer, as this is how we continuously improve our classroom teaching. Additionally, we can offer one-on-one classroom support if needed, along with free phone support to ensure you get the help you need. If you feel that more resources or materials would be beneficial, don't hesitate to reach out to us. We're here to support your success!
Good luck with your studies, and if you need further assistance or additional materials, feel free to ask!
Very helpful through the process
17. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Thank you for your kind review! We're glad to hear that you found the process helpful. If you need any further assistance or have additional questions as you continue, feel free to reach out. We're always here to support you!
Darren at RobustIT is amazing!
Just finished a call to Darren at RobustIT. I was so worried I wasn’t going to finish my course on time due to my personal circumstances, but Darren set me up with support and tools I needed to get it done, including in-person classes to fast track my learning. Darren was so reassuring, I am confident they have my back, especially when things feel tough. Thank you for the encouragement and support!
14. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Thank you so much for your kind words! We're thrilled to hear that Darren was able to support you through a challenging time and provide the tools you needed to succeed. At Robust IT, we're committed to helping our students every step of the way, and it's wonderful to know that Darren’s guidance gave you the reassurance and confidence you needed.
Best of luck with the rest of your course, and remember, we’re always here to help whenever you need us. Keep up the great work!
Best regards,
The Robust IT Team
Exceptional Webinar!
The webinar was incredibly informative and well organised. The presenter made complex topics easy to understand and I felt engaged the entire time. Highly recommend Robust IT's training sessions.
30. syyskuuta 2024
Vastaus yritykseltä Robust IT
Thank you so much for your wonderful feedback! We're delighted to hear that you found the webinar informative and engaging. Our goal is always to make complex topics accessible, and it's great to know that our presenter succeeded in doing just that. We appreciate your recommendation and look forward to welcoming you to more of our training sessions in the future!
Best regards,
The Robust IT Team
Outstanding Journey into Tech with RobustIT – Highly Recommend!
I can't express enough how grateful I am to the team at RobustIT for shaping my career in the tech industry. Before joining, I had a strong interest in technology but little understanding of networking and cyber security. Fast forward to today, and I'm a fully-fledged Technical Lead, thanks to their comprehensive Cyber Security Bootcamp.
The bootcamp covered five key globally recognized certifications, blending classroom learning with self-paced study, a perfect mix for someone like me. The instructors were incredibly knowledgeable, and a special shout-out goes to Jeremy, my teacher, and Darren, the Director, for their constant guidance and support.
The team at RobustIT went above and beyond, from course completion to job search support, interview prep, and continuous career guidance even years after finishing the program. I feel their commitment to my success still resonates today in my career.
If you're looking for a learning platform with the right support to kickstart or advance your career in tech, I can't recommend RobustIT enough. They've been with me every step of the way, and I'm confident they'll do the same for you.
Feel free to reach out to me on LinkedIn if you'd like to chat more about my experience or have questions about the process. I’d be happy to help fuel your drive!
10. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Thank you so much for taking the time to share your incredible journey with us! We are beyond thrilled to hear how our Cyber Security Bootcamp has shaped your career and that you've achieved such an impressive milestone as a Technical Lead. Your words mean a lot to us, and we're especially grateful for the shout-out to Jeremy and Darren – they’ll be so pleased to know their support made a lasting impact.
At Robust IT, we strive to provide our students with the skills, guidance, and continuous support they need to succeed, and it’s so rewarding to hear that this dedication is reflected in your success. We're proud to have been part of your career development and look forward to seeing where your tech journey takes you next!
Thank you again for recommending us, and we're always here if you need further assistance down the line.
Best regards,
The Robust IT Team
Course content and labs are excellent…
Course content and labs are excellent way of learning. Practical side of the course is very good. Do ask for the labs when doing the training.
2. syyskuuta 2024
Vastaus yritykseltä Robust IT
Thank you for your feedback! We're glad to hear that you found the course content and labs to be excellent. It's great to know that the practical aspects of the course were especially helpful for your learning experience. We totally agree that hands-on practice is key to understanding the concepts better. Your advice to request labs during training is spot on—practice makes all the difference!
I’ve recently completed cyber security…
I’ve recently completed cyber security certification with Robust IT. I’m truly impressed with the quality of the training materials, it was well crafted with essential topics for a comprehensive understanding of the certification.
I’ve received exceptional support from day one through the end of that successful Journey.
Overall, I highly recommend this certification to anyone looking to advance their career in cybersecurity.
Thanks Sean, you were very helpful!😊
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Congratulations on completing your cybersecurity certification! 🎉 It’s fantastic to hear that you had such a positive experience with Robust IT and that the training materials were so well-structured and valuable. It sounds like the support from Sean and the team made a big difference in your journey, and your success is well-deserved! I'm sure this certification will open many doors for you in the cybersecurity field. Best of luck in all your future endeavors, and thanks for sharing your recommendation!
Nice and professional
Very timely and polite and very willing to help. Thanks Gary Hodges and and your team for your professional service.
6. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Thank you for your kind words! We’re glad to hear that you had a positive experience with our service. Gary Hodges and the entire team strive to provide timely, polite, and professional support, so it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
Excellent
I am happy with the service and the great deal i have received. I am currently a student with 2 further qualifications to complete and i am receiving all the support needed.
I am very grateful for the opportunity given to me.
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
We’d like to thank you for your feedback, and we look forward to completing yesterday’s SC900 and Security Plus. Darren says you’ve been a delight to work with, and he looks forward to continuing to work with you. If you need anything, please feel free to contact us, and we’ll be happy to help.
Just a short note to say thanks to the Team
Just a short note to say thanks to the team for all of their help and support I have now completed a number of courses with Robust IT (AWS Certified Cloud Practitioner and Azure Data Engineer Associate) on both exams the support was outstanding what was really great was how they went well over what I was expecting to help with my disabilities to ensure I was able to complete the training well deserved the 5 Stars and would recommend Robust IT to anyone.
30. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Hello Steve,
We'd like to thank you for your review and for your continued enrolment in our training courses as your career has progressed. We also want to let you know how much we enjoy having you in our classrooms and seeing your development. Should you ever need anything, please don't hesitate to get in touch with us.
We look forward to seeing you again soon, and we promise not to put off milk in your coffee this time! Even though it was five years ago, we know you like to remind us of it.
Best regards,
Robust IT
No Refunds if You’re not Happy
Let me make this simple and clear, everything this company offers is available for free on Microsoft’s e-learning portal. The only things you'd have to pay for are your exams which aren't expensive and certainly don't cost as much as this company is charging for mostly free information. Avoid Avoid Avoid. I signed up for the CEH course with this company not realizing that not only can you not get your money back if you don't feel their training is up to standards but also the CEO will attack you personally if you complain using “defense 101” tactics and put any issues you flag back on you to investigate or say its your fault for not doing something. Isn't it you, Mr. CEO, who has teams of people you pay to do exactly what I spent hours pointing out?! When I raised a complaint Mr. CEO just claimed to have dyslexia and said he's not involved with the courses he's just admin. So then I raised concerns about that comment asking if the course is advertised as being suitable for everyone but not if you have dyslexia. That information should be made clear. I have taken my complaints to trading standards and the ombudsman. I'm awaiting their response at the writing of this. The sales team for this company are obviously doing their job well because they're pulling a lot of people through the door so they alone probably deserve 5 stars but that's where it stops. I found tons of errors in the poorly generated slide show which is full of grammatical and technical errors. Mock exam links used for information if you get a question wrong don't work. Support is just enthusiastic salespeople who throw more links and pieces of information at you that lead you to Microsoft anyway. I even tried classroom and one-to-one. These are just really poorly executed with bad instructors telling stories and not being very helpful. All this company has done is steal/copy badly Microsoft’s slideshows and e-learning information put it on a website and charge the earth for doing so. £4000 for a course that is mostly free elsewhere. Stay away.
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Dear Stacy,
Thank you for your feedback, and I appreciate you removing Malcolm your review. I’d like to clarify a few points and address the concerns you raised.
First, I want to clarify that Malcolm is not the CEO of our company; he works in compliance. You have not interacted with CEO, despite your references to them. Our previous attempt to correct this factual mistake wasn’t intended to deflect responsibility but to provide accurate information.
Regarding your comment about free training resources like Microsoft’s e-learning portal, while it’s true that some content is available for free, these platforms don’t include everything we offer. Our programme includes access to official Labs, mock exams, classroom training, one-to-one sessions and five qualifications. These resources, official labs and exams, come with costs. We are not simply charging for free materials; we provide comprehensive training, which includes several components not freely available elsewhere including live training where you can speak to the trainer.
In terms of the issues you raised about mock exams, our support team did reach out to you to explain the content and pointed out that the questions were, in fact, correct. They also provided additional resources to help clarify any misunderstandings and even offered a one-to-one session with a trainer to review each question in detail. This offer still stands, and we have availability next week starting the 9th September 2024 with available slots if you wish to use this facility. We're committed to helping you fully understand the material and are here to support you.
I understand you didn’t find the one-to-one instruction helpful previously, as you felt the instructor was telling stories rather than focusing on technical details. Our teaching approach is designed to make complex topics more relatable by using everyday examples. This method has been effective for many students, as it helps them grasp the principles before diving into technical specifics. However, we appreciate that this may not work for everyone, and if this method isn’t right for you, we are more than happy to adapt our teaching style to better suit your preferences. We strive to accommodate different learning styles and are committed to doing so in your case.
Additionally, I kindly ask that you refrain from misrepresenting any communication with us to third parties, including the finance company. It’s important to accurately convey the agreements we've made, as misrepresentation can cause issues for both sides. We are fully prepared to work with you and address your concerns in good faith, but we need accurate communication to do so effectively.
You mentioned that you’ve completed the first module quickly but struggled to retain some of the material. Learning can be challenging, and we understand that everyone absorbs information differently. Just because there are difficulties doesn’t mean we should give up. We’re here to work with you to ensure you succeed, and we need your cooperation so we can tailor the experience to meet your needs.
Lastly, we want to be clear that we are not criticising you for wanting a different teaching style. We offer various training materials and are happy to accommodate your individual learning preferences. We’ve successfully worked with many students with different learning abilities, including those with dyslexia, and our staff and trainers are well-versed in providing support for a variety of learning needs. We understand that it may take some time to find the right approach, but we are confident that with your collaboration and cooperation, we can help you successfully complete the course and achieve your certifications.
We are committed to working with you and resolving this issue. Please reach out to Malcolm or our support team so we can discuss how to best move forward and ensure you receive the support you need to succeed.
Thank you for your time, and we hope to hear from you soon.
Great customer service and support team…
Great customer service and support team is always available to help.
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Dear Asma,
Thank you for taking the time to leave us a review. We truly appreciate your feedback and your continued support. It’s always a pleasure to have you with us, and we’re glad to have been part of your journey.
If you ever need anything, please don’t hesitate to reach out. We look forward to seeing you again soon.
Best regards,
Robust IT
Finished first part of virtual boot…
Finished first part of virtual boot camp for data engineering and analytics. Excited about the next module dp-203. So far I have learnt a lot and eager to get on to the next module.
2. syyskuuta 2024
Vastaus yritykseltä Robust IT
Dear Tosin,
Thank you for sharing your progress with the Data Engineering and Analytics Bootcamp! We’re thrilled to hear that you’ve successfully completed the first part and are excited about the upcoming DP-203 module.
It’s great to know that you’ve already gained so much knowledge, and we’re confident the next module will be just as enriching for you. Should you need any support as you continue, don’t hesitate to get in touch.
Best of luck with the next steps, and we look forward to hearing more about your achievements!
Best regards,
Robust IT Team
5 star service and training
Recently completed data engineering class with Robust IT. It was a comprehensive hands on practical class with a lot of lab work. Feeling much more confident now after completing the class. I am now seeing data and value it brings to businesses. If you are considering a career in data engineering or data analytics, its worth considering this data bootcamp by Robust it.
30. elokuuta 2024
Vastaus yritykseltä Robust IT
Dear George,
Thank you so much for your fantastic review and for rating our service and training with five stars! We’re delighted to hear that you found the Data Engineering class comprehensive and practical, with plenty of hands-on lab work.
It’s wonderful to know that you’re feeling more confident and that the course has helped you appreciate the value data brings to businesses. We truly appreciate your recommendation and are thrilled that the bootcamp has made a positive impact on your learning journey.
If you need any further support or have questions as you continue in your career, please don’t hesitate to get in touch.
Best regards,
Robust IT Team
Terrible didn't even take exams
Terrible didn't even take exams. Suggested extension of course but now they wont. Not even refund for exams even though poor health blocked me from completing course. American dude speaks in course material can barely understand him. Just some cheap drop servicing company selling other companies dirt cheap courses for a high profit. Absolute robbery. UPDATE STILL NO ONE BOTHERED TO GET INTOUCH
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Dear Ryan,
Thank you for taking the time to leave a review, and I am sorry to hear that we did not meet your expectations.
As you are aware, you requested a refund after 19 months of a 24-month course, seeking reimbursement beyond the first module. Unfortunately, this is not feasible, as we had already incurred costs for licensing and exams. However, I understand that you have been in communication with our compliance team regarding your medical condition, and we have offered you a free extension along with your exams to help make up for the time lost. This is something that most other training providers would not offer, but we are happy to provide this service at no additional cost.
In response to your comment about "cheap dirty courses," we want to clarify that we offer high-quality classroom training, official vendor labs (which are some of the best available), as well as one-on-one support with our trainers. We also provide different versions of the course, and as you’ve been informed, if you are dissatisfied, we have alternatives available. We understand that learning preferences vary—some students dislike American accents or prefer a more hands-on approach. To accommodate these differences, we strive to provide tailored solutions to ensure all our students are supported.
We remain open to renewing your learning experience and are happy to honour the free extension offer. However, your email implying that you would leave negative reviews unless a full refund was granted is concerning, and we consider this an attempt at blackmail. While we value all feedback, it is important to note that we are very proud of our high success rates and the way we care for our students. Disparaging our reputation because we cannot meet an unreasonable request is not fair.
I have personally attempted to contact you following your review, but I did not receive a response. We are committed to supporting our students, but we cannot assist someone who does not communicate with us.
Should you decide to take up the offer of a free extension, we are more than willing to help you complete your training and get you into the career path you desire. We remain fully supportive of your success. Additionally, if you prefer, you can access all of our training live online with English trainers, and we offer different versions of the course to suit your preferences.
We wish you all the best in your future endeavours and hope to hear from you soon.
Best regards,
Robust IT
Stay away.
They don't have any own courses on their own. In my case they bundled courses from different providers and marked up their profit. Don't fall into their placement trap, as it is nonexistent. You can get the same courses if you do a bit of research. I paid 2000 pounds which is available for less than 800 pounds. One of the providers went bust and I had to wait 6 months to resume. I advise you to not entertain them.
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Robust IT
Dear Poulose,
We have been unable to locate you in our student records for the past three years, and despite reaching out for further contact details, we have not received a response. As such, we are unable to directly address your review.
There was an incident where another company falsely claimed to be Robust IT, particularly in relation to the sale of software. If this is connected to that issue, we want to clarify that Robust IT has never sold Microsoft Office licences. Unfortunately, this third party was misusing our name to carry out these sales. If this is indeed the matter you are referring to, Groupon has informed us that refunds have been issued to those affected.
Since we cannot find you in our student records and have not received further details, we are unable to verify your claim. However, we are eager to resolve any concerns, so please do reach out to us directly at your earliest convenience.
Best regards,
Trustpilot-kokemus
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