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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I cannot recommend this firm of solicitors highly enough. From start to finish the whole process delivered by Claire Gustafson and her team was incredibly smooth, efficient and speedy. We were kept in... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Very very very slow remortgage. Cost us lots of money because of unnecessary delays... After 2 months they suddenly said they couldn't complete without home insurance documents... Why didn't they me... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

If you want to avoid stress, choose someone else. if speed is important choose someone else. Calls go un-returned, emails go un-answered, at times it felt like they were completing one step per we... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had a good experience with RMNJ handling our sale and purchase. Grainne's team (Cheryl, Victoria, Gemma) always picked up the phone, were friendly and helpful, and most importantly turned around a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Oikeudelliset palvelut & Hallinto

Erilaisten ulkoisten lähteiden tuottama tieto

RMNJ Solicitors provides a range of legal services, for details please see our web site. Our residential property department provides sale purchase and remortage facilities nationally throughout England and Wales. Established over 50 years; Lexcel accredited; founder members of the Law Society Conveyancing Quality Scheme.


Yhteystiedot

3,2

Keskitasoinen

TrustScore 3/5 tähteä

105 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,2

Kaikki arvostelut

(105)

6 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A truly outstanding conveyancing service.

I cannot recommend this firm of solicitors highly enough. From start to finish the whole process delivered by Claire Gustafson and her team was incredibly smooth, efficient and speedy. We were kept informed throughout by email and everything was professional yet friendly. A huge thank you to the whole team for making the process so easy and I will certainly be recommending them to family and friends. As a final footnote their fees were so much more competitive than other solicitors I researched.

14. elokuuta 2026
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Jo,

Thank you so much for taking the time to a leave a review of our service.

Your kind comments are hugely appreciated.

We have passed them on to Claire and her team, who are delighted!

Thanks again.

Best wishes,

RMNJ

Saanut 5/5 tähteä

RMNJ Conveyancing

Gareth at RMNJ was fantastic throughout our property sale and purchase. Calm, professional, and thorough, he communicated clearly and handled enquiries promptly and confidently. Having Gareth on our side made a potentially stressful process feel manageable, and our whole move was completed in under 12 weeks. Highly recommend RMNJ.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Niraj,

Thank you for taking the time to leave a review.

Your kind comments are hugely appreciated.

We wish you all the best in your new home.

Kind regards,

RMNJ

Saanut 1/5 tähteä

If you want to avoid stress

If you want to avoid stress, choose someone else.
if speed is important choose someone else.
Calls go un-returned, emails go un-answered, at times it felt like they were completing one step per week, recieve an enquiry on monday then not passing it on until late on friday afternoon.
In the end, we had us a conveyance, but just as in the green mile execution scene, it was not pretty.
Don't say you weren't warned ..

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear John,

Thank you for taking the time to leave a review.

We are disheartened to read of your perception of our service.

Communication is key to everything that we do and we strive to ensure calls are returned and emails are replied to.

If we have fallen short on your transaction, then we unreservedly apologise.

The service you describe is not the service we strive to deliver.

Best wishes,

RMNJ

Saanut 5/5 tähteä

Sue and the team were brilliant in…

Sue and the team were brilliant in helping us change the deeds on our house to add my partner. Can’t thank them enough for a smooth, easy and stress free process. The price was also very competitive as well and being a local solicitor to me helped as well.

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Mike,

Thanks for taking the time to leave a review.

We've passed on your kind words to Sue & her team.

Hugely appreciated.

Best wishes,

RMNJ

Saanut 1/5 tähteä

Frustrating and stressful experience, please avoid!

I recently instructed RMNJ Solicitors for a concurrent sale and purchase, and unfortunately, the experience was deeply disappointing.
Key Issues:
• Misleading Information: During my initial consultation, I was explicitly told that no fees would be payable until the sale of the house was finalized. However, this was not the case; as soon as I registered, I was repeatedly asked for upfront payments for various costs.
• Lack of Transparency: When my buyers pulled out, the firm requested an additional £150. Furthermore, when the property I was intending to purchase was sold to another party, the firm demanded even more money despite the transactions falling through.
• Poor Communication & Conduct: My interactions with the staff were consistently unpleasant. I found the representatives I spoke with to be rude and dismissive, which added unnecessary stress to an already difficult situation.
Final Verdict:
I felt that the firm's primary focus was on collecting fees rather than providing the professional support promised. Based on the misleading information regarding costs and the unprofessional attitude of the staff, I cannot recommend their services.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Mark,

Thank you for taking the time to leave a review.

We are sorry to read of your experience.

We try very hard to be transparent with our costings and the process as a whole.

We do not make any charge up front for our legal costs. Our legal costs are paid either on completion of your transaction or, if your transaction does not complete, we will make a proportional charge for the legal work undertaken.

During a sale or purchase transaction, there are payments that we need to make to third parties on your behalf. Such payments are called 'disbursements'. We ask for payment from you to cover these disbursements.

We pride ourselves on good communication. If we have fallen short on this occasion, then we unreservedly apologise. We simply would not have a business if we cannot communicate well.

Thanks again for leaving a review.

Best wishes,

RMNJ

Saanut 1/5 tähteä

Disaapointing experience

Disaapointing experience, They have only best agents for marketing. once you are traped into this company you will become unhappy on there new rules.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Elena,

We have attempted to contact you, without success.

We unfortunately have no record of you being a client of RMNJ.

Best wishes,

RMNJ

Saanut 1/5 tähteä

Used to be great, now a very poor company.

I used this company for my
Conveyancing a number of years back and they were hands down the best company. They were on hand and you felt assured they were working on your file. I recently instructed them on a purchase of a single property and their new system is very disappointing. During the whole process I didn't speak to a single person and it seems they work on your file once a week, I would get a weekly email 5.30pm on a Friday. You are told not to call and emails take days to be responded to. To the point when the sale
fell through I new a week earlier from the estate agent before being told by RMNJ. I wouldn't recommend them to others again after this experience.

13. lokakuuta 2025
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Matt,

Thank you for taking the time to leave a review.

We are disappointed to read of your experience.

You certainly should have been able to speak to your Conveyancer or a member of their team during the transaction if you needed to. You will have received the direct dial of your Conveyancer and if they were ever unavailable then a member of their team will have been on hand to answer your query.

The work we carry out is done consistently throughout the transaction.

Unfortunately, when transactions fall through we are usually the last party to know. Buyers tend to communicate if they are not proceeding via the estate agents and not via the solicitors. We will have made you aware at the earliest opportunity we were notified.

Thank you again for your feedback.

Best wishes,

RMNJ

Saanut 1/5 tähteä

Find another firm that is interested in working

Dire… no response for three weeks after memorandum of sale was issued. Repeatedly failed to answer emails. Finally got a response after another firm were instructed.

Don’t waste your time.

18. heinäkuuta 2025
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Phil,

Thank you for your review.

Our Partner & Head of Conveyancing, Gareth Brooks, has been in contact with you directly and offered a full unreserved apology.

It would appear on this occasion, our service fell short of the service we strive to deliver.

Thank you for the valuable feedback.

Best wishes,

RMNJ

Saanut 5/5 tähteä

Leigh Irlam was amazingly helpful in a…

Leigh Irlam was amazingly helpful in a very stressful situation. She is a credit to her profession and was an invaluable advocate during a time when things felt very unsure and frustrating. I hope I never require her services again but she certainly deserves a raise!

28. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

An excellent, effective and proactive firm.

This firm were fabulous and made every effort to ensure that the stressful experience of buying and selling went as smoothly as possible. My wife and I are 73 and wished to downsize and move area, we had a house to sell as well as the purchase. We had no idea who to appoint but a family member recommended RMNJ and Claire Gustafson and her team took on our case. From the onset they were very prompt, proactive, helpful and extremely professional. We knew that they were constantly working on our behalf to ensure that we got full information and gave regular and helpful advice. We were akways kept informed regarding progress and I was frequently surprised just how quickly they responded to us. The whole process of buying/selling was - for me at least - a very stressful experience but RMNJ were brilliant at helping us navigate this potential minefield and I have no doubt that they were instrumental in securing both a successful sale and purchase. Appointing conveyancers can be a leap in the dark but our experience was outstanding and I could not recommend them highly enough. Many thanks to Claire and her team

10. helmikuuta 2025
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Christopher,

Thank you for taking the time to leave a review of our service.

We will be sure to pass on your kind words to Claire and her team.

Your comments are hugely appreciated.

Best wishes,

RMNJ

Saanut 1/5 tähteä

I asked a quote through a website and…

I asked a quote through a website and since then they are calling or emailing every other day. Literally spamming me.

10. helmikuuta 2025
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Emese,

Thank you for your review.

Please rest assured that we do not operate in such a way.

We are concerned that another unauthorised company might be responsible.

Could you please forward the correspondence you have received to gareth.brooks@rmnj.co.uk so that we can investigate?

Best wishes,

RMNJ

Saanut 5/5 tähteä

Leigh thank you so much

Leigh Irlam is a fantastic solicitor, she is very professional and she answered any questions I had she helped me get a great outcome. Please pass these comments on to her. You have got a really good solicitor there Leigh knows what she talking about and she is very professional. Leigh is a credit to your company

24. lokakuuta 2024
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Stephen,

Thank you for taking the time to leave a review of our service.

Your kind comments are hugely appreciated.

We will be sure to pass on to Leigh.

Best wishes,

RMNJ

Saanut 5/5 tähteä

Professional Caring & Supportive

Leigh Irlam was my Solicitor during my legal case. She was very professional and thorough throughout. She made everything clear and was always willing to answer any queries I had. Due to her excellence as a solicitor, we won our case! I couldn’t thank her enough for all her help, support and hard work. I would highly recommend her. Thank you

20. kesäkuuta 2024
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Suzanne,

Thank you for taking the time to leave a review.

We have passed on your wonderful comments to Leigh.

Hugely appreciated.

Best wishes,

RMNJ

Saanut 1/5 tähteä

Gave me false information about my case…

Gave me false information about my case even when I was instant and the outher side changed statement under oath no Mencken of this in misrepresentation libel statement off them because of this lie my life has been effected by such lies even trying to get instant family evicted from their home because they gave me rong information even took evidence out of final judgement have all paperwork

30. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

RMNY were fantastic

RMNY were fantastic. We are based in Bristol and Claire Gustafson and her team were really on the ball. They attended to our second home sale and also helped us navigate a tricky ground rent cancellation. They also attended to ownership transfers. We would not hesitate to engage their services again. You need to be computer literate as a lot of the communication is via email and uploading docs etc which really suited how we work. Excellent communication

7. joulukuuta 2023
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Peter,

Thank you for taking the time to leave a review of our service.

Its hugely appreciated.

We will be sure to be pass on your kind words to Claire & the team.

Best wishes,

RMNJ

Saanut 5/5 tähteä

I've used this company for nearly 2…

I've used this company for nearly 2 years now mainly leigh and she has always gone above and beyond. I never had any problems with them. But I think for leigh especially should get some sort of reward or recommendations or promotions as she has nothing but been a brilliant solicitor to me over the past couple years. I have had other solicitors but I would say leigh is one of the best. To further to add to my edit, as stubborn as I can be leigh knows how to work her magic and (most of the time) can manage to persuade me. So your never allowed to get rid of her 🥰

14. heinäkuuta 2023
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Laura,

Thank you for taking the time to leave a review of our service.

Its hugely appreciated.

We will be sure to pass on your kind words to Leigh.

Best wishes,

RMNJ

Saanut 5/5 tähteä

Successful conclusion

Got there in the end. Yes had to chase and moan but don’t forget there are two sets of solicitors dealing with a conceyancing contract. In reality did not pay a fortune for the work and my expectations were met

8. tammikuuta 2024
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Alex,

Thank you for taking the time to leave a review.

Its much appreciated.

We wish you all the best.

Kind regards,

RMNJ

Saanut 5/5 tähteä

RMNJ conveyancing

I would like to pass on my thanks for the service I received from Grainne, Debby and the rest of the team throughout the sale of my property. I found that you were efficient, always contactable and provided sound advice from start to finish.

I will certainly be using RMNJ for all future conveyancing and I will be recommending you to friends and family.

27. lokakuuta 2023
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Martin,

Thank you for taking the time to leave a review.

We will be sure to pass on your thanks to Grainne & Debby.

Hugely appreciated.

Best wishes,

RMNJ

Saanut 1/5 tähteä

Poor after sales on conveyancing

Poor after sales on conveyancing, had an a question for the solicitor
did not bother replying to e mails, fobbed off when telephone. Probably because bill already paid.

3. elokuuta 2023
Oma-aloitteinen arvostelu
RMNJ-logo

Vastaus yritykseltä RMNJ

Dear Trevor,

Thank you for your review.

We are sorry that you got the impression that we have poor after sales.

Upon receiving your review, Gareth Brooks (Partner & Head of the Conveyancing Dept) has been in touch with you to apologise for the delay and to explain why we were unable to instantly respond to your query.

Best wishes,

RMNJ

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