Rinse Arvostelua 783

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I never liked laundry plus as an “elderly” folk it had become much more difficult to keep up with. My brother suggested I see if a service would help me out. After researching I tried Rinse. They o... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My experience with rinse was smooth and convenient. The laundry and dry cleaning service was reliable, and my clothes came back fresh and well handled. It made keeping up with laundry much easier.

Yritys on vastannut

Saanut 5/5 tähteä

My experience with Rinse was very convenient and hassle-free. The laundry and dry-cleaning service was reliable, and my clothes came back clean, fresh, and well-handled. It made managing laundry much... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Absolutely AMAZING experience !! Customer Service and support are the BEST ! Arranged pick up time, team member on time and with bags..very pleasant ! Our laundry came back within 24 ho... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Pesulapalvelu
  2. Pesulapalvelut
  3. Pesula

Yrityksen kirjoittama

Rinse picks up, professionally cleans, and hand delivers your clothes to your door. Our service is available 7 days a week, with deliveries always between 8pm and 10pm. We offer Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, and even Clothing Donation Pickup! To schedule a same-day pickup, visit Rinse.com, download the Rinse app, or simply text "Y" to 746-73 ("RINSE"). Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started, including your own personalized Rinse bags. If you have special requests or questions, you can reach our Customer Care Team via text (746-73) or email us at care@rinse.com.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

783 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 81 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I was pleasantly surprised and very…

I was pleasantly surprised and very pleased with my entire experience. This is a well run business and I will be sure to share with others.

14. maaliskuuta 2026
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Vastaus yritykseltä Rinse

Hello Linda! Thank you so much! We’re glad you had a great experience and truly appreciate you spreading the word.

Saanut 5/5 tähteä

Rinse has won us over for good!

Rinse is so so convenient, detail-oriented, and reliable. I could not recommend them enough. Rinse has taken so much stress of our shoulders. We will always go to them.

2. helmikuuta 2026
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Vastaus yritykseltä Rinse

Hi Estella! Thank you so much for the kind words! We’re thrilled to hear Rinse has made things easier for you—that’s exactly what we aim for. We truly appreciate your trust and support!

Saanut 5/5 tähteä

Time is too precious, 💫

"⭐️⭐️⭐️⭐️⭐️ Outstanding service! Having my laundry professionally washed, dried, and perfectly folded—then delivered back—is a total game-changer. The entire process was seamless, and the customer service was top-notch. Exactly what I needed!"

4. maaliskuuta 2026
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Vastaus yritykseltä Rinse

Hello Sharon! Thank you so much! We’re thrilled to hear it’s been a game-changer—really appreciate you trusting us with your laundry.

Saanut 4/5 tähteä

Rinse has a seamless procedure for pick…

Rinse has a seamless procedure for pick up and drop off and the valets are great. The customer service is fabulous. The laundry came back folded nicely. My one issue is there should be an option to make sure the wash is done on cold. A couple of my kids’ pants came back slightly faded in the waist and couldn’t pinpoint why but perhaps that was it. But overall this is a great service and great option. We used it because our washer dryer broke but I will still use them in the future to save time on household management!

15. maaliskuuta 2026
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Vastaus yritykseltä Rinse

Hi Katie! Thank you for the feedback! We're glad you enjoyed the service and appreciate the note about wash temperature—we’ll share it with our team.

Saanut 5/5 tähteä

You guys are the best

You guys are the best. I pack up the Rinse bags, a wonderful Valet picks up the bags, and the next day a wonderful Valet brings the bags back and inside all the clothes are washed, folded, and bagged to keep them clean! What more could I ask for? I only wish I found you years ago! Thanks so much. Your service means so much to me.

15. maaliskuuta 2026
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Vastaus yritykseltä Rinse

Hello! Thank you so much! We’re so glad the service has been helpful—your kind words mean a lot to our team and valets.

Saanut 5/5 tähteä

Always consistent with laundry services

I've been using them for a couple of years. Never had any issues. Always great communication and they do a wonderful job.

4. maaliskuuta 2026
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Vastaus yritykseltä Rinse

Hello! Thank you for being a loyal customer—we’re glad you’ve had such a great experience with our service and communication!

Saanut 5/5 tähteä

So glad I found this place

So glad I found this place! Super convenient, professional, and such reasonable prices. They did an absolutely phenomenal job on my suits and those stained white button-downs—look brand new! Will definitely be coming back.

27. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Rinse

Hello! We're so glad you had a great experience—looking forward to helping again soon!

Saanut 1/5 tähteä

literally destroyed thousands of…

literally destroyed thousands of dollars worth of clothes and bed linens. all my cashmere sweaters sent for dry cleaning were shrunk to the point of absurd. they clearly were laundered despite my specific dry cleaning order. the bed linens have literally been driven o er by by a car..they have tire tracks on them.

7. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Rinse

Hi Matt - Thank you for bringing this to our attention. We take concerns like this very seriously and are sorry to hear about your experience. Our team has already reached out to gather a bit more information so we can review what happened and work toward a resolution. We appreciate the opportunity to look into this and make it right.

Saanut 5/5 tähteä

The Rinse team are friendly & always in…

The Rinse team are friendly & always in constant communication. You know when they are picking up your laundry and dropping it off. I trust them whole heartedly with my clothes. I am very happy with their service!

23. helmikuuta 2026
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Vastaus yritykseltä Rinse

Thank you, Ann! We’re so glad you trust us with your clothes and appreciate the kind words.

Saanut 5/5 tähteä

rinse laundry service is absolutely…

rinse laundry service is absolutely phenomenal. My clothes come back perfect every single time and the drivers who come to pick up and drop off our very courteous and helpful. I definitely recommend using Rinse services for your laundry.

7. lokakuuta 2025
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Vastaus yritykseltä Rinse

Hi Jennifer! Thank you for the kind words! We're so glad you're happy with the service and our drivers. We truly appreciate the recommendation.

Saanut 1/5 tähteä

WARNING: BEWARE OF MISLEADING PRICING!

WARNING: BEWARE OF MISLEADING PRICING!

I signed up for rinse repeat, which says you get 1 bag for $75/month, and you can get unlimited free pickups on that bag.

While you do get unlimited free PICKUPS, they still charge you PER POUND on the actual content of said bag, which wasn't documented AT ALL on the sales page.

I ended up getting charged over $200 extra PER MONTH because of this misleading pricing. Will not be using them moving forward, I have had a horrible experience.

You will be paying $75 per month for free "pickups" and then an additional ~$50 or so PER PICKUP based on the weight of your laundry bag.

Absolutely avoid this company unless you are willing to spend $250+ per month just to get your laundry done, and are OK with the fact that they try to hide this pricing structure.

I also reached out to their support about this and all they said was that they were sorry that the sales copy was misleading.

Would rate this company negative if I could.

28. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Rinse

Thank you for sharing your feedback, Jaden. The monthly 1-bag Rinse Repeat plan you selected includes one bag per month for $75, along with free pickups and deliveries, waived service fees, and free next-day rush service. I see that five bags were sent in for service during your first month. After the first bag, any additional bags are priced at our standard per-pound rate or the $75 bag price, whichever is lower.
We understand your comment that the pricing structure may not have been as clear as it could be, and we appreciate that feedback. Our team is always working to make pricing and subscription details as transparent as possible. If you have any questions or would like us to walk through your order in more detail, please reach out to care@rinse.com. Thanks again, Jaden.

Saanut 5/5 tähteä

The pickup and delivery are effortless

The pickup and delivery are effortless. I am disabled and love the fact that I can see where the driver is so that I can have time to get to the door. I can also track an overdue pickup/delivery. Also, the clean clothes are in a much better condition than when I first started. The clothes are no longer massively wrinkled and they have a nice scent.

10. helmikuuta 2026
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Vastaus yritykseltä Rinse

Hello Lydia! Thank you for your kind words! We’re so glad the tracking and pickup experience make things easier for you, and that you’re happy with the improved quality of your clothes.

Saanut 2/5 tähteä

105.00 per bag is too much

The service was good but the 105.00 per bag charge is just too high.

Thanks for the memories.

10. helmikuuta 2026
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Vastaus yritykseltä Rinse

Hi Steven - Thank you for sharing your feedback. We’re glad to hear the service itself was a positive experience, though we understand that pricing can be a deciding factor. We appreciate you giving Rinse a try and hope we’ll have the opportunity to serve you again in the future.

Saanut 5/5 tähteä

I love you, Rinse!

I’ve been a Rinse subscriber for many years and remain a subscriber due to their consistency in getting my laundry cleaner than ever and delivered in no time flat!
Rinse has allowed me to save hours on laundry time, freeing me up to visit with family, friends, and gifting me with more personal time for self care!

27. tammikuuta 2026
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Vastaus yritykseltä Rinse

Hello Susan! Thank you for being a loyal subscriber! We’re so glad Rinse saves you time and keeps your laundry fresh and clean.

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