We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Solihull branch. Stuart was excellent. Called ahead and had the items ready to collect after showing the speakers to me. Tom from the Lichfield branch could learn some customer service tips from... Näytä lisää
Yritys on vastannut
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Näytä lisää
Yritys on vastannut
I recently purchased an Atacama Hi-Fi rack through Richer Sounds in Solihull. As always, they were brilliant and helped me to obtain the correct shelves and supports for them. Richer Sounds is always... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Yhteystiedot
9 Station Road, B91 3TG, Solihull, Yhdistynyt kuningaskunta
- 0333 900 0090
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A very smooth purchase from a great…
A very smooth purchase from a great bunch of guys.
Ordered online and picked up my TV from the branch. Upon phone/email contact with the branch the sales assistants were very knowledgeable and helpful. Definitely recommend them to anybody.
The only confusion can occur is the parking for the pickup however they will guide you as to where to park.
8. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Solihull branch
Solihull branch
Great service and knowledgeable service.
Staff here know their stuff
7. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful
I was having difficulty ordering online. I spoke to customer services and it was sorted out fast. Order was received quickly.
3. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Great deal for my new LG6 with a top sound bar system in the deal. Very happy.
Very good advice and a great deal.
4. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Great service as usual from the Solihull store team
I went into the Solihull store and asked the staff for advice on choosing the best TV for a given budget.
The advice was great (even though I changed my mind on budget and screen size halfway through) and I'm very happy with my choice (CelloQ50UK9000)
Free delivery took 2 just days, the TV is superb and there's a 7-year warranty to boot. Awesome
1. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Meze 105AER headphones
I had identified the Meze 105AER as a pair of headphones that I may buy. When I saw the price reduction, I decided to buy them. I have not been disappointed, they sound as good as I hoped.
29. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
FOR MANY YEARS WE only deal WTH RICHER…
FOR MANY YEARS WE only deal WTH RICHER SOUNDsTHEY GIIVE UNFAILING BACK UP AND SERVICE
Also they know what they are talking about
29. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Really easy to deal with
Really easy to deal with, nice guy on the phone, very knowledgeable and helpful.
27. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Richer sounds - Sam
We came in to Richer sounds this evening looking to order a TV. We did come in a little bit later on in the day and we wanted finance. Another staff member explained that finance would take a few hours and as they were closing soon, we wouldn't be able to take deposits and move forward. Sam was lovely and explained that they close at 5pm and that we still had around 10 minutes. A few minutes later our finance was approved and Sam waited patiently and took us through all the rest to confirm our finance agreement take our deposit. Sam was INCREDIBLY patient and helped us through the whole process. Thank you Sam for staying behind after your finishing time and helping us to secure our incredible new TV.
WOULD 100% RECOMMEND SAM!!
Brilliant customer service. He went above and beyond. Thank you Sam!
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Buying a tv
Fabulous from going into the Shop staff were exceptional, very helpful and polite, delivery men, contacted us to let us know they will be with us in half an hour from start to delivery really pleased with the service that was provided 
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your wonderful feedback
Very pleased
Order was placed late on a Friday afternoon and I was very impressed by being told it was out for delivery on the Monday. Unfortunately the courier couldn't find the address (not an easy task), however, Richer Sounds were in contact very quickly and took further details and a map. Delivery was successfully made the next day.
Full marks to Richer Sounds for customer service.
22. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your wonderful feedback
Quick and efficient service
Quick and efficient service from phone call to delivery
20. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
FANTASTIC EXPERIENCE AT RICHER SOUNDS
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the way. Nothing was too much trouble for him, even calling him from home with questions about our stuff, he was there. The equipment we bought from Richer Sounds was better than anything we had bought in the past. Great looking sleek speakers with a fantastic sound and great bass. All in all....fantastic. Keep up the good work Richer Sounds Solihull 😀
2. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Vastaus yritykseltä Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Same brilliant service
As ever, brilliant advice and product range at a decent price. Everything promised happened. This is the fourth time we've used Richer in Solihull - a TV this time, but previously had a Set Top Box, Sound Bar and CD player/radio.
15. toukokuuta 2026
Vastaus yritykseltä Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
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