I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought and returned a TV cos I had trouble with getting a reception from it through the aerial as the TV was in the conservatory. I was served by Mike, who was so helpful, polite and consequently l... Näytä lisää
From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Näytä lisää
Yritys on vastannut
It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Yhteystiedot
74 New Briggate, LS1 6NU, Leeds, Yhdistynyt kuningaskunta
- 0333 900 0025
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I went to Richer Sounds because of previous experience
I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful to get us to a decision. There was no pressure to buy. I was emailed a quote and made a decision a few days later to order by phone.
The delivery was fairly quick and the amp/tuner is installed. still sorting out all the functions
21. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Bought the Fosi X5 phono preamp from…
Bought the Fosi X5 phono preamp from the Leeds branch. The staff are great, friendly and helpful and I am very pleased with my purchase which was cheaper than Amazon. The Fosi X5 preamp is very well made and has enhanced the quality of my vinyl collection compared to the built in preamp of my turntable. Would certainly recommend Richer Sounds and Fosi Audio.
20. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I have used RS a few times now.
I have used RS a few times now.. The service is brilliant.. Never an issues. Great staff and no doubt I will be using them again in the future.. 5*...
20. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thank you for your 5 star review, it’s lovely to read your comments.
A fast and rewarding transasction.
A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on giving (no I´m not being paid hehe).. 5* service!
14. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thank you for your 5 star review, it’s lovely to read your comments.
As always top class service from Leeds
As always top class service from Leeds Branch nothing too much trouble..thats why I keep going back.
19. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Expert
Expert , friendly advice from the installers
Brilliant help from the advisors in the Leeds store
14. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Amazing service from start to finish
Amazing service from start to finish! From submitting a price match enquiry online, placing the order with a great store assistant who made it feel pleasant and effortless, to the helpful and friendly delivery drivers. Would highly recommend and will return for future goods.
16. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thank you for your wonderful feedback
Always great service and customer care
14. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Second time we have bought from this…
Second time we have bought from this shop. The staff are really helpful.
13. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
The sales assistant Gavin was most…
The sales assistant Gavin was most helpful He knew what he was talking about . Overall a pleasant experience
14. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As always the staff are super helpful…
As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.
14. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Great Service
Great Service, quick delivery, excellent products.
Very helpful staff.
14. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
I wouldn't buy a TV from anyone other than Richer Sounds
Spoke to Harry at the Leeds store on Friday. Very friendly and helpful. I was ordering a new Sony TV for a friend. The process was quick and easy and delivery was arranged for the beginning of the week. I received an email confirmation of the order once the process was complete. TV was delivered on Monday and communication up to the point of delivery was excellent. I've been using Richer Sounds for many years and I have always recommended them to others. The staff are always friendly, helpful and knowledgeable and the service is first class. The prices are always good and invariably the products come with a 6 year guarantee. A definite 5 ⭐️⭐️⭐️⭐️⭐️ from me.
17. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Fantastic service
Fantastic service, above and beyond, excellent product knowledge. Very happy with my purchase. Thank you
9. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Stylus Problem
I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchanging the stylus and upgrading to a new AT 95 VML which I can say is working fantastic.
The team are always great and listen and make you feel valued.
Well done 👏
Would highly recommend them for any purchase.
9. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
I have been a customer with this…
I have been a customer with this company now for quite a few years and they are very helpful and knowledgeable about the products they sell. So all good .Thank you.
27. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind review, we look forward to your next visit.
Splendid all round service at the best price and 6 years warranty.
LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer.
Unfortunately when we switched in the tv there was a crack in the screen. Rang Richer Sounds & explained. Upon further inspection of the box there was slight crush damage to top left hand of box which matched where crack was. Sent a couple of photos & explained after speaking to the Leeds Store and an appointment was immediately made to deliver a new replacement and collect the damaged one on the 2 days later.
All went well, new tv is an excellent picture & easy to set up sound preferences.
Highly recommend the service from Richer Sounds so far. Many thanks
4. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thank you for your wonderful feedback
The staff at Leeds could not have been…
The staff at Leeds could not have been more helpful even when things did not go quite right with the delivery
8. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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