Had an issue with a speaker that needed a suspected firmware update. Was nervous about doing myself so took it to the Kingston store (where the purchase had been made) to see if it was in fact the r... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Had an issue with a speaker that needed a suspected firmware update. Was nervous about doing myself so took it to the Kingston store (where the purchase had been made) to see if it was in fact the r... Näytä lisää
Yritys on vastannut
Dan is Friendly and knowledgeable and you always get the best deals. Brilliant communication with the staff and always available at the drop of a hat for any questions. Solution based. Richer Sounds f... Näytä lisää
Yritys on vastannut
The staff are very knowlegable and don't put excessive pressure to buy something. They listened to what I needed and wanted, set up a second system to demonstrate to give me options and were very help... Näytä lisää
Yritys on vastannut
I phoned ahead to check availability of product and Terry was professional and efficient and when I arrived at store I was welcomed by his colleague (possibly manager) who called Terry and he continue... Näytä lisää
Yritys on vastannut
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Richer Sounds always offer an excellent service. Competitive prices and knowledgeable, helpful, staff.

Vastaus yritykseltä Richer Sounds - Kingston
It’s always so reassuring to purchase from Richer Sounds when their stock can be accompanied with a 6yr guarantee and a reliable home delivery service.
Big thanks to the staff at Kingston branch.

Vastaus yritykseltä Richer Sounds - Kingston
Had an issue with a speaker that needed a suspected firmware update. Was nervous about doing myself so took it to the Kingston store (where the purchase had been made) to see if it was in fact the required solution.
Terry was great, ran thru it all with me and then did the upgrade on my behalf to ensure it was done properly. Top service!

Vastaus yritykseltä Richer Sounds - Kingston
Being able to talk to one helpful customer adviser several times to get information, advice, prices and sort delivery and collection dates.

Vastaus yritykseltä Richer Sounds - Kingston
The staff are very knowlegable and don't put excessive pressure to buy something. They listened to what I needed and wanted, set up a second system to demonstrate to give me options and were very helpful in deciding what to buy.

Vastaus yritykseltä Richer Sounds - Kingston
Dan is Friendly and knowledgeable and you always get the best deals. Brilliant communication with the staff and always available at the drop of a hat for any questions. Solution based. Richer Sounds forever!!

Vastaus yritykseltä Richer Sounds - Kingston
Went to pick up for collection. Friendly staff and quick collection

Vastaus yritykseltä Richer Sounds - Kingston
I phoned ahead to check availability of product and Terry was professional and efficient and when I arrived at store I was welcomed by his colleague (possibly manager) who called Terry and he continued to be professional and we discussed other products before I made my purchase. Highly recommend and will use again. 10 out of 10

Vastaus yritykseltä Richer Sounds - Kingston
Great experience at Richer sounds, got good advice from helpful staff and the order and collection of the TV was very smooth. Would recommend.

Vastaus yritykseltä Richer Sounds - Kingston
Was very easy to buy a new tv from these guys. Im very happy with the service too..

Vastaus yritykseltä Richer Sounds - Kingston
Outstanding service, and Sunil was only too happy to explain the set up and outstanding features of the new purchase of a larger TV.
Very happy to have free 6 year guarantee
I have been a loyal customer of Richar Sounds for over 12 years and they are always more than happy to ensure I have ongoing service.

Vastaus yritykseltä Richer Sounds - Kingston
My original tv stopped working 5yrs and 9 months into the 6yr warranty period, I called customer service who advised me the tv was no longer made nor could be repaired I was offered a figure of compensation towards a new tv, no ifs nor buts no quibbling. TVs have progressed a lot in 6 yrs therefore the offer would have bought a better spec tv than the tv I had. I accepted the offer added more £ and bought an even better spec tv. Customer service arranged this for me very easily and quickly, I called my local store who arranged a new tv which was delivered in two days of my original call to customer service. Five stars.

Vastaus yritykseltä Richer Sounds - Kingston
Very helpful staff, reserved a TV model for me and gave me a great price on it. Would definitely shop here again.

Vastaus yritykseltä Richer Sounds - Kingston
Staff were ready to discuss issues and options, took time to describe alternatives and gave reasoned arguments for suggested solutions

Vastaus yritykseltä Richer Sounds - Kingston
I wanted to buy 32in TV and there was Hisense for £199, but Costco did same model for £159. RS couldn’t price match (they I have to say include the membership £ in comparison which is ridiculous) but they did offer me A Cello TV (with 7 years warranty) with massive reduction down to £179. I really always like to buy all my AV from RS as I get good advice. They did enough to tempt me and i collected next day at Stockport branch.

Vastaus yritykseltä Richer Sounds - Kingston
The speakers had been ordered via click-and-collect. The staff at the collection branch in Kingston were courteous and helpful, and also advised allowing the speakers a play-in time - and to avoid driving them at a loud volume too soon.

Vastaus yritykseltä Richer Sounds - Kingston
Friendly bunch of guys and very professional. No issues and a pleasurable experience.

Vastaus yritykseltä Richer Sounds - Kingston

Vastaus yritykseltä Richer Sounds - Kingston
Carl was extremely helpful efficient and professional. Has sorted an ongoing problem with our TV. Thankyou.

Vastaus yritykseltä Richer Sounds - Kingston
As always an inshore shopping experience with real human beings who can be advise and guide your customers.

Vastaus yritykseltä Richer Sounds - Kingston
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