Great experience with the service department. From being accommodating with my booking, to telling me exactly how long it would take (and it did, to the minute) and fixing a problem that three other d... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We bought a mini 2018 plate , they serviced it but they can’t put it onto mini coz they don’t have a license supposed to be a main dealership they can’t afford a license, next service be impossible to... Näytä lisää
Lee G in sales has been super helpful and overall experience with Richard Sanders in Kettering has been great. The whole team, from receptionists through to sales have been helpful and really pleasan... Näytä lisää
We wanted to buy a small SUV and chose Renault Kettering as they had a wonderful Captur for sale. The sales staff were never pushy and always happy to help. Our own sales adviser Patrick deserves a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Richard Sanders is a family-run dealer group who represent Renault, Dacia, Jaecoo, Omoda and Peugeot alongside a multi franchise Used Car Centre at locations across Northampton & Kettering.
Yhteystiedot
Northfield Avenue, NN16 9HU, Kettering, Yhdistynyt kuningaskunta
- 01536 512221
- customerservices@richardsandersgroup.co.uk
- www.richardsanders.co.uk
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Fantastic Dealership
Fantastic Dealership, from Buying Process to Service Team. Nothing is ever too much trouble for Richard Sanders to do for you. To me its more important who you buy the car from and the after sales service rather than the car. When cars need repairs etc you want this handled efficiently and professionally, both of which you get with Richard Sanders. Can't fault them. Highly recommended Renault Dealer
Terrible for a dealership.
Purchased a car from the Peugeot dealership they own. Cost just shy of £9000, had not test driven because I expected a high quality car from a dealership. On picking the car up the clutch seem on its way out, making it hard to drive, I immediately raised my concern, and was told its the way Peugeot's are ! I continued to raise concerns, because trying drive it was awful, they denied it was worn on several occasions. So I took it to two different independent garages and asked for a clutch check, both stated the clutch was wearing out. The headlamp was full of condensation so I asked for it to be replaced. Locking wheel nut missing, with no way to change the spare in the car. Gary in Peugeot after sales is particularly bad, rolls out loads of rubbish, and blamed my driving. Had 12 months warranty included in sale. After stating my rights to Richard sanders, I clearly communicated I would prefer the car to be fixed. In the end they took it back for full refund and I gave me old part ex back, it puts me out if pocket because they wouldn't fix it. Very poor will be informing Peugeot of my full experience with Richard sanders.
Great customer service
Very lovely team who worked with us to get the best car at an awesome price
Absolutely awful
Absolutely awful. I have brought cars from garages for 15 years and have never been spoken to or treated the way I have with this company . Aggressive and unreasonable salesmen that coheres you into buying with a load of rehearsed rubbish .
small SUV
We wanted to buy a small SUV and chose Renault Kettering as they had a wonderful Captur for sale.
The sales staff were never pushy and always happy to help.
Our own sales adviser Patrick deserves a mention because of the way he dealt with us
We would definitely consider buying again from Richard Sanders because of our experience.
Brought a captur for my daughter
Brought a captur for my daughter , Craig was very helpful not pushy done every thing he said travelled over 100 miles so was not 100% sure if wanted to travel that far but glade we did for this 1 owner, low mileage low priced car with 12 MTHS warranty. only thing was that 1 alloy had lacquer damage but car is still under warranty will get done at our local dealer ,have had this happen to 2 of my alloys on a year old Hyundai santafe which they replaced whole alloy we are very pleased
Don't believe the quote!
Daughter's car in for a service, quoted £1700 including work identified (the car is probably worth about £1k!) Took it to another garage (further away, hence using Richard Sanders to start with), long-time friend of a friend (so we trust the information) - and got it fixed and serviced for £385. Price included a new starter motor, which wasn't included in the RS quote, but didn't include the £800 quoted for a clutch that, it turns out, didn't actually need replacing. Unbelievable! I understand that dealerships are more expensive than other outfits, but it's this sort of 'trying it on' nonsense that has to stop.
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