Reverso Arvostelua 31

Vastaus yritykseltä Reverso

7. huhtik. 2026

Hello,

Thank you for your honest feedback and for sharing your experience as a professional interpreter. This kind of insight is essential for us to improve.

We hear you on the PDF formatting, and we're glad to share that we are currently working on a new version of our OCR engine specifically aimed at better handling PDF files and avoiding these issues going forward.

If you'd like to be one of the first testers for this new tool, please feel free to reach out to us at cs@reverso.net.

Thanks again for taking the time to share your feedback!

Best regards, Reverso team

Vastaus yritykseltä Reverso

22. lokak. 2025

Hello Thomas, and thank you for your feedback!
You may still see the potential sensitive or inappropriate content warning on Reverso Context when searching for words and expressions that are not rude or inappropriate on their own, as some examples with the terms you search may contain such content. We strive to warn our users about the slightest possibility of coming across potentially inappropriate, offensive, or sensitive content, whether it is in the translation results or in the examples.
You can, however, choose to display all results with a click on the Unlock button. You can also report any content you may find inadequate or incorrect by clicking on the "thumbs-down" icon next to the translation example in question.
Thank you for your vigilance and for helping us make Reverso better!

Vastaus yritykseltä Reverso

16. lokak. 2025

Bonjour Tsuki, merci pour votre retour! Nous sommes désolés que votre expérience ait été décevante, surtout après avoir tant aimé l’application auparavant.
Les publicités aident à maintenir une version gratuite de Reverso mais ne devraient jamais en gêner l'utilisation. Ce que vous décrivez n’est pas normal, et nous souhaitons corriger cela au plus vite.
Pourriez-vous svp nous écrire sur cs@reverso.net avec quelques détails ? Cela nous aidera énormément à résoudre le problème. Merci encore de nous aider à améliorer Reverso!

Vastaus yritykseltä Reverso

5. syysk. 2025

Thank you very much for your feedback and for being a long-time user of Reverso. We’re truly sorry to hear that you’ve noticed a decline in translation quality — continuous improvement is one of our top priorities. To help us better identify and resolve these issues, could you please share a few specific examples (like the one you mentioned) with our support team?
That would be extremely valuable for us to investigate and improve our system.
Kind regards

Vastaus yritykseltä Reverso

28. elok. 2025

La ringraziamo per il suo feedback e ci scusiamo sinceramente per l'inconveniente causato dalla mancanza di chiarezza riguardo alla disdetta del rinnovo automatico.
Normalmente i nostri abbonati ricevono un promemoria prima del rinnovo automatico dell'abbonamento. Se c'è stata una mancanza di comunicazione o un'incomprensione da parte nostra, saremo naturalmente lieti di procedere con il rimborso.
Ci impegniamo a migliorare la chiarezza delle nostre procedure per evitare simili inconvenienti in futuro.
La ringraziamo per la sua pazienza e comprensione.
Cordiali saluti,
Il Team Reverso

Vastaus yritykseltä Reverso

3. kesäk. 2025

Hello,

Thank you for your message. Our main focus is the quality of the results, and your feedback is greatly appreciated.

When you search for a word or an expression with Reverso Context, it uses millions of bilingual texts, processed by complex AI algorithms, the results are automatically computed based on texts extracted from millions of real-life communication contexts: official documents, articles, movie subtitles, etc. We do our best to ensure that potentially shocking or offensive content is filtered out and a user is made aware of such, but sometimes glitches may occur and prevent us from doing so.

If in the future you run into an issue with the particular translation that you want to report, you can use the feedback (thumbs down) feature below each example sentence to do so. This ensures that your feedback gets sent directly to the team that is handling translation feedback and they will take note of your report.

Concerning your current report, our development team has been made aware of it and will investigate further. We will reach out to you if any other details are necessary in tracking down the problem.

This will greatly help us improve our service.

Thank you,
The Reverso Team

Vastaus yritykseltä Reverso

12. toukok. 2025

Thank you so much for your positive feedback! We're delighted that our service meets your expectations and remain committed to maintaining this quality.
The Reverso Team

Vastaus yritykseltä Reverso

28. huhtik. 2025

Hello,
Thank you for your feedback. We sincerely apologize for the mistranslation that you encountered.
Our translation algorithms continuously improve through user feedback like yours. We've noted this specific error and will address it. Reverso relies on both machine learning and human expertise, and we're constantly working to refine our translations, especially for idiomatic expressions.
We appreciate you bringing this to our attention and would welcome any other examples you've noticed so we can improve our service further.
Sincerely,
The Reverso Team

Vastaus yritykseltä Reverso

14. huhtik. 2025

Hello,
Thank you for your feedback. We appreciate you taking the time to point out this issue.
Our translation technology is constantly evolving and improving. Each comment helps us refine our linguistic database and enhance the accuracy of future translations.
Your specific example has been forwarded to our language experts as part of our continuous improvement process.
Thank you for helping us improve!
Kind regards,
The Reverso Team

Vastaus yritykseltä Reverso

Päivitetty 3. huhtik. 2025

Thank you for sharing your experience with us.
A key feature of Reverso is indeed machine translation, combined with multiple dictionary features tailored to different needs, including contextual examples and precise definitions. We also offer an AI-powered writing tool, with a grammar checker and a rephraser.

Grammar check is available on Reverso web and on Reverso app for Windows/Mac. It is also available as a part of Office add-in, that is included into Reverso app for Windows devices. It integrates into Word and PowerPoint files and you can use the functionalities directly in the document on your PC.

The tool is available in the following languages: English, French, Spanish, Italian.
You can find Grammar check on Reverso web here:
https://www.reverso.net/spell-checker/french-spelling-grammar/,
and install Reverso for Windows/Mac from this link: https://context.reverso.net/translation/windows-mac-app.

We hope this is helpful. Please contact our customer support team if you have additional feedback to share. Your perspective would be invaluable in helping us assess how our current features align with your specific requirements.

Kind regards,

The Reverso Team

Vastaus yritykseltä Reverso

2. huhtik. 2025

Dear user,
Thank you for your feedback. We understand your confusion regarding the word count allocation for document translation.
We'd like to clarify that for monthly subscriptions, the 50,000 word credit is distributed throughout the year. If you're looking to translate larger documents at once, our annual subscription provides the full credit immediately: 50,000 words for Premium or 200,000 words for Pro (approximately 50 PDF documents of 10 pages each).
We've recently updated our pricing page in early 2025 to make this information even clearer: https://documents.reverso.net/Pricing.aspx?lang=en
If you need assistance with your subscription or have questions about maximizing your translation allowance, please don't hesitate to contact our customer service team.
Kind regards,
The Reverso Team