A very upsetting experience, from start to finish.
When first speaking with Bob Burrows at Resto-Haus, he seems such a pleasant individual, but he behaved in an appalling, unethical, manner with both myself and the seller of a VW Samba bus I recently bought through him. The terrible experience went on for a total of 3 months. He largely ignored all methods of contact as soon as I'd paid for the bus for weeks on end. When he did finally respond, he proceeded to lie about everything regarding what was happening. The situation only finally got (partially!) resolved on Friday 12th June after a threat of immediate legal action and police involvement by myself spurred him into delivering the vehicle. Even then, he attempted to continue his "con" by switching it to the seller and withholding payment from him that he'd had for over 2 months at that point. The situation was only resolved by swift action taken by the seller & myself to get him to make the payment, as agreed, on the day. After all that, he had even managed to damage the rare, concours condition bus, due to incompetent handling during delivery! Finally... As if all that wasn't already enough, I discover he'd messed up the application to register the vehicle, (first UK registration after restoration) leaving me to do it all again myself from scratch!! The whole experience was just terrible throughout. My advice, avoid at all costs, as a buyer or seller.
12. kesäkuuta 2026
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