Rentcarkefalonia Arvostelua 

Absolutely terrible experience – not recommended

We had no particular problems when we arrived: the car was handed over to us quickly and the pick-up process was straightforward.

The problems started when we returned the car. They noticed a small dent on the vehicle and, without carrying out any proper assessment of the damage, immediately told us that we had to pay €200. We were not provided with any estimate, repair quote, or explanation to justify this amount. When we questioned the price, we were simply told that €200 was a “special price”. This made the situation even more frustrating, as there was still no explanation of the actual cost of repairing the damage or how the €200 amount had been calculated.

The situation became even more concerning when they took our credit card and photographed both sides of it. We explicitly asked them to delete the photographs, but our request was not respected.

We found this behaviour extremely unprofessional and it left us with a very negative impression. I understand that any damage to a rental car may need to be reported and, where appropriate, charged to the customer. However, there should be transparency regarding the assessment of the damage and the amount being charged, rather than simply presenting the customer with an arbitrary “special price”. There should also be respect for the customer’s privacy and explicit requests.

For us, this was a very disappointing experience. We will definitely not rent from Rent Car Kefalonia again and cannot recommend them.

Apostolos and his team at the Airport location were excellent.
The car was absolutely adequate for getting us around, we had a Fiat Grande Punto.
The price was fine and there were no hidden charges or extras over what we paid online in advance.
They were very close to the airport and everything went very smoothly.

Great service and great value for money. I would highly recommend Rent Car Kefalonia. Collecting and returning the car was such an efficient and simple process. Nice people as well!

Personale gentile che spiega tutto anche in lingua italiana. Nessun problema con la macchina. Prezzo direi ottimo. Consigliato!

The best car rental company I have ever used. Sensible deposit. The day before you receive a text with all the relevant information. On the day, a short walk from the airport, Apostolis checks your driving licence, takes the balance with no hidden extras or hard sell. He put our luggage in the car & supplied a phone carrier & adapter for my charger lead. Tank full, return full. Job done. Excellent service.

Ottima esperienza con personale qualificato e pronto a tener conto di esigenze personali. A causa della modifica del volo, ho tenuto l’auto per più tempo oltre l’orario concordato a costo zero e senza supplemento.

Affidabili,gentili,simpatici,competitivi e molto professionali! Se dovete noleggiare una macchina fatelo sicuramente da loro, il top del servizio👍 facilmente raggiungibili a piedi dall'aereoporto (circa 300 MT)..la ns panda rosso fiammante ci ha permesso di girare tutta l'isola senza nessuno problema.Grazie mille x tutto...se torneremo a Cefalonia, ci rivedremo di sicuro😍 Barbara e Luca

This is how all car rentals should be! Great communication, friendly welcome and speedy collection. Oh and good choice of cars! Highly recommend.

Brilliant car rental experience! Very close to the airport and no problem to walk there with bags. Friendly welcome and no need for massive deposit. Also there are no hidden extras to avoid excess. Everything is included in the upfront cost, which is rare. I doubled checked that there wouldn't be any excess to pay in the event of any damage, and there was not. This was put to the test because I did scratch the front bumper, and there was no issue or any additional payment on return of the car. The car was modern and clean, and the whole experience was first class from start to finish. I highly reccommend RentCarKefalonia, and I will definitely be using them again on my return visit. Thank you! 😁👍

Fantastica Esperienza ! Macchina nuova e pulitissima, i proprietari gentilissimi e disponibili. Veramente un ottimo servizio !

Hired a car for a week from this firm recently. Only a short walk from the airport terminal and very efficient and friendly service from the staff. Car was exactly what we ordered and in excellent condition. Also at a very competitive price. No extras or hassle so quickly on our way. When we returned the car the staff offered to drop us at the terminal entrance with our luggage. All in all a seamless and very professional experience. Nice people and would definitely use again.

Not sure why this company has no reviews. Very good professional outfit with very reasonable prices. A short walk from the airport but easy to find. No hidden costs or worries about extra charges given the roads are quite uneven in Kefalonia and cars can be superficially damaged quite easily. Car was clean and in excellent condition. Would use this company again.