Refundmore Arvostelua 392

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We were denied any compensation for our delay by BA, even though the account given by their pilot on the day contradicted them. We asked Refundmore to take it on and thanks to their persistence we hav... Näytä lisää

Saanut 5/5 tähteä

Would absolutely recommend, 3 couples travelled . My claim was completely in 6 weeks , the other couple have tried Qatar direct since 11/25 no joy, the other couple used a different claim company sinc... Näytä lisää

Saanut 5/5 tähteä

I was dubious at first but what an outcome! My Mum and I travelled in 2023 and were told our flight home had been cancelled. With no help from the airport in our destination, it came down to us to sor... Näytä lisää

Saanut 1/5 tähteä

Awful Waited two years for them to even get the refund then they couldn’t put it into my bank account for some reason so they told me after a month we could use PayPal then took nearly €100 from Me b... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lakipalvelut

Yrityksen kirjoittama

Refundmore is a British company that helps passengers claim their entitled compensation when experiencing flight delays, cancellations or overbookings. We are experts in the law about compensation for flight disruptions and will handle all the communication with the airlines, which often are hesitating to pay the compensation, even though the passengers are entitled.

Refundmore - Bringing justice to travelers

Yrityksen kirjoittama

No cure no pay
If we do not obtain compensation on your behalf, our service will be free of charge.
High winrate
At this moment, Refundmore has helped more than 150,000 passengers to receive their entitled compensation, and of all the cases which we have assessed are entitled to compensation, we win 98%.
The full compensation
We will claim every cent that you are entitled to. We can even claim the extra expenses you have had to accommodation, transport, food and refreshments if you have your receipts.
Best customer service
Our customers are happy with our customer service as we take time for every customer and answers emails, chats and phone calls.

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

392 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

It's great to have someone fighting for you

It's great to have someone fighting for you against the injustice of airlines. This service shouldn't be necessary, but I am really happy with the result! The process was slow, it took over 2 years to get some money back from the airline and the case needed to go to court in order to get the money back. I would have not been able to retrieve the money if I were on my own..

2. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Successful claim

Comms were good and above all the outcome was successful after a flat decline for a refund from Easyjet. This service should not be necessary, but its good to have it there.

24. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Refundmore were great

Refundmore were great from start to finish and the compensation arrived very quickly after the refund was agreed with the airline.

28. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I highly recommend Refundmore for…

I highly recommend Refundmore for anyone dealing with flight compensation claims. My family and I had a flight with Ryanair from Palma de Mallorca, Spain to Billund, Denmark that was delayed by over five hours, but the airline made it very difficult to track this delay, showing the flight as on time on their website and app. I signed up with Refundmore to help us claim compensation, and the entire process took about a year.

Despite the challenges, Refundmore kept me updated regularly via email and was incredibly efficient in helping us secure compensation. On Friday, I received half of the compensation into my bank account, and they are now working to recover the other half. Their support has been outstanding from start to finish, and I’m truly grateful for their help in resolving this issue.

22. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Worked well.

Worked well.
My case was taken to the court and it took more than 2 years. But finally airline payed the fine, and I got the payment. When the case is made all you need to do is to wait. The rest is done by the company.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If I could give minus stars I would

If I could give minus stars I would. On a straightforward claim do not use this company.
No reply’s to emails I sent 8 then they sent one asking me what’s the status. The airline refunded me straight away direct , I keep telling them this and no reply , even asking them to. They seem to be dragging it out for no reason .

12. elokuuta 2024
Oma-aloitteinen arvostelu
Refundmore-logo

Vastaus yritykseltä Refundmore

Dear Customer,

We're very sorry to hear about your experience and understand how frustrating this situation must have been. We always strive to respond to customer emails as quickly as possible and to provide the best service we can. It sounds like there was a breakdown in communication, and we apologize for any confusion or delay this caused.

Thank you for sharing your feedback; we will use it to improve our processes. We’re glad to hear that the airline was able to resolve the issue for you directly, and we hope to have the opportunity to serve you better in the future. If there's anything more we can assist you with, please don’t hesitate to reach out.

Regards,
RefundMore Team

Saanut 1/5 tähteä

This company is a scam!!

This company is a scam!!!
I emailed them a week after landing informing them the claim had been settled by myself directly with the airline and they have emailed me after to say they settled the claim and I owe them £155 AS IFFFF!!!! They didn’t settle the claim I did and they now want me to pay them when I informed them outright it was settled

17. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Don't waste your time

Don't waste your time.
this company has poor communication and the outcome is not worth the time and effort.
my cancelled flight cost me near on 400.00 to return home and after all this effort I got £40.00 in return.
Explore another more effective method of making a claim rather then wasting your time with this company.

14. lokakuuta 2024
Oma-aloitteinen arvostelu
Refundmore-logo

Vastaus yritykseltä Refundmore

Dear Jim,

We are sorry to hear that you are unhappy with the outcome of your claim. Please understand that we did everything in our power to help you receive the compensation you were entitled to based on the airline’s policies and legal regulations. Unfortunately, the amount you received was determined by the airline and the applicable regulations for your specific case.

We always strive to provide the best possible service and regret that this process did not meet your expectations. If you would like further clarification on how your claim was handled, we would be happy to discuss it with you directly.

Thank you for your feedback.

Best regards,
RefundMore Team

Saanut 1/5 tähteä

Worst company ever

Worst company ever . They viewed and accepted the case, then they began to show signs of confusion relating to the case . Their emails were erratic their information contradictory . I made complaints , they apologised promised a review of the case , got it all wrong again . About fifteen different people were trying to sort it out and they contradicted each other . More apologies , then over a year later advised “after now having our lawyers look at the case we are unable to proceed”. Useless unprofessional waste of time . If you have an air flight problem take it to the MCC , it’s cheaper and you are in control. This REFUNDMORE are dreadful useless beyond pathetic . Stay away use any service apart from these incompetents , they will waste your time and frustrate you beyond belief . Awful dreadful company . Now watch their reply which will blame the legal system but not their failure to recognise a valid or none valid case from the beginning, I guarantee it a well versed propaganda reply , just you wait and see . They take no accountability no responsibility and offer nothing but excuses , blame everybody and everything else . Watch , I bet I’m right . Ps : I’ve settled the case and WON full refund and compensation !! So how come refundmore couldn’t do it in over a year ??? Cos they are useless , fact .

18. lokakuuta 2023
Oma-aloitteinen arvostelu
Refundmore-logo

Vastaus yritykseltä Refundmore

Dear Gregory,

We are truly sorry to hear about your dissatisfaction with our service. Please know that we did everything we could to assist you in getting what you were entitled to. However, there are times when we are unable to move forward with a case due to legal limitations. We always act according to the law, and unfortunately, we cannot influence the outcome if the claim does not meet the legal requirements for compensation.

We understand your frustration and regret that our communication caused confusion. We take your feedback seriously and will use it to improve our processes. We sincerely apologize for the experience you had, and we appreciate your patience throughout the case.

If you would like further clarification, we are happy to discuss it with you directly.

Best regards,
RefundMore Team

Saanut 5/5 tähteä

Trust it!!!

Before i ask refundmore help me , i try to take compensation direct from airline. The result was negarltive. After that i asked refundmore help to help me. Refundmore helped me and finally after 2 years i get compensation from the airline. It takes patience and trust. Thank you very much.

28. syyskuuta 2024
Oma-aloitteinen arvostelu

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