Experience was good, managed to get a seat at the front. Being disabled, it was nice to have extra leg room. Prices are quite high though, I always book my ferry in November on Black Friday, if I can’... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
All very straight forward from the booking to the final disembark. Arrived at port and checked in instantly with registration recognition. Arrived slightly early so was put on the early transfer, whic... Näytä lisää
I missed a coach connection to Oxford this morning 25/08/26. Despite looking on their site there was no service status. I have now taken a screenshot to that effect. Although my boat ticket was refun... Näytä lisää
The staff made boarding and getting off the ship easy. They worked well and had everything under control. Any queries were answered in a clear and helpful manner. One member of staff in particular o... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Yrityksen kirjoittama
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Yhteystiedot
12 Bugle Street, SO14 2JY, Southampton, Yhdistynyt kuningaskunta
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
WARNING: cancellation fees
WARNING: Having booked ferry tickets this week, I had to cancel, with a cancellation fee of £10. Seemed reasonable so I cancelled.
I then received an email update to say Red Funnel Ferries were charging me £125.00, to cancel, £115.00 above the £10. No explanation, but a threat, saying if I did not agree now, they would charge me more.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Grate staff
Getting event tickets printed at kiosk very helpful
Happy staff even at 6am
Clean on time ferry helpful information
And staff
Boarding easy
7. heinäkuuta 2026
The staff are quick to assist you.
The staff are quick to assist you when in need of help. The cleaning lady was very polite and had taken over to clean the spilt coffee on the floor. The experience was very good and i wouldn't hesitate to book with Red Funnel again.
13. kesäkuuta 2026
Excellent service both over phone and…
Excellent service both over phone and on board ferry. Food and drinks average prices but very good quality. Facilities excellent, far cry from my last experience back in 1985! Only one thing, range of gifts was a bit lacking, especially for under 8’s. I was looking for a bath or pond plastic ferry boat for grandchildren to play with 🥺Otherwise brilliant.
12. kesäkuuta 2026
Cruising with Red funnel
Smooth and timely boardings and disembarkation, minimum waiting
Friendly professional staff
Nice restful cruise
19. kesäkuuta 2026
Perfect start to an amazing holiday.
We we're running late because of traffic,I rang and there was no problem changing our travel time. I had assisted access and our journey to and from isle of wight was perfect. Much better and a lot cheaper than the other ferry company.
9. kesäkuuta 2026
Great service
Great service, we got stuck in traffic and missed our sailing time, but they got us straight onto the next one, no fuss, no muss!
11. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback - we are pleased to hear that you were able to catch the next ferry with no fuss!
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Bookings easy and staff always helpfull…
Bookings easy and staff always helpfull if you either early or late and do their best to get you away.Even if I allow plenty of time to get to port things happen.
12. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback. We are delighted to hear that our staff are always helpful and we hope you enjoyed travelling with us.
Staff are very polite and helpful
Staff are very polite and helpful.
The booking process is very easy to use.
Service was great and both sailings were on time
23. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review. We are pleased to hear our staff were helpful and it was easy for you to book with us
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Flexibility to rearrange return visit
Flexibility to rearrange return visit, after my illness (necessitating a 2 day delay on return trip). Handled very well by the young lady that changed our booking.
22. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for taking the time to leave us your review. W are sorry to hear that you were unwell and had to rearrange your crossing, but we are pleased to hear that rearranging it was well handled.
Veey good ferry service
We arrived early and were able to board early, which was a great benefit. Boarding was quick and easy, and the onboard staff were very pleasant.
8. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Very easy booking and then checking in…
Very easy booking and then checking in on arrival at the terminal.
Very good crossing, all on time and straightforward embarking and disembarking.
19. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
It’s a poor service
It’s a poor service. Lifts don’t work, so upper deck was inaccessible for someone with hip problems. There is always a lift issue when I travel (twice a year).
The cars are parked too close for a dog to get in the boot. Had to lift my large dog, not easy with a hip problems.
The lounges are cramped and needing modernisation. The whole experience is one to get over quickly. Unpleasant.
12. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
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