Experience was good, managed to get a seat at the front. Being disabled, it was nice to have extra leg room. Prices are quite high though, I always book my ferry in November on Black Friday, if I can’... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
All very straight forward from the booking to the final disembark. Arrived at port and checked in instantly with registration recognition. Arrived slightly early so was put on the early transfer, whic... Näytä lisää
I missed a coach connection to Oxford this morning 25/08/26. Despite looking on their site there was no service status. I have now taken a screenshot to that effect. Although my boat ticket was refun... Näytä lisää
The staff made boarding and getting off the ship easy. They worked well and had everything under control. Any queries were answered in a clear and helpful manner. One member of staff in particular o... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Yrityksen kirjoittama
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Yhteystiedot
12 Bugle Street, SO14 2JY, Southampton, Yhdistynyt kuningaskunta
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very supportive staff and help as my wife and I are disabled and nothing was to much bother for them
We had a 10 30 sailing and the staff were excellent and very polite
13. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review. We are so happy to hear that our colleagues were supportive and we hope to welcome you back on board again soon.
We have used Red Funnel for years but…
We have used Red Funnel for years but this was the first time there was a delay hence three stars. The 2.30 ferry left at 4 o’clock
26. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for taking the time to leave us your feedback. I am sorry to hear that you were unable to travel on your booked departure. You may wish to review the service disruption page on our website, which can be found under the help section. Here you will find information on your rights during disruption, and for qualifying delays, information on compensation and how to claim it.
Efficient crossing with dogs
I was particularly impressed with the announcement to be aware the outside metal walkway is hot for doggies paws and be mindful of that - great to consider health and safety for dogs too
12. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback. We love dogs, and the last thing we would want for any of our four legged passengers is for them to burn their paws when enjoying the fresh air on our outer deck. We ae pleased to hear these announcements are appreciated!
All ran very smoothly.
8. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
More or less sailed on time
More or less sailed on time. Friendly staff. One even gave the dog a treat.
8. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
All good except the high cost
All good except the high cost. I won't be going to the IoW again because of this.
12. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback. I am sorry to hear that you find our pricing to be high, and that you would not travel with us in the future. We frequently run promotions on the special offers page of our website, and recommend checking the page before booking.
Changing ferry times was easy albeit a…
Changing ferry times was easy albeit a £7.00 charge !!!
14. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for taking the time to leave us your review. When amending your sailing, a fare difference may apply if you are moving to a more expensive sailing.
I arrived slightly early as I had to…
I arrived slightly early as I had to negotiate the festival traffic. I was put on the earlier crossing as there was space.
All the passengers were in good spirits so that helped while away the time.
Red funnel was the cheaper crossing.
21. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we are happy to hear that you were able to travel earlier!
On time outward leg
On time outward leg
Was offered early sailing for home log as there was room
8. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
Good service but expensive.
Good experience whilst travelling both ways on Red Funnel. Would have got 5 stars but for the cost of the crossing which I feel is too high. The staff were all very helpful and the service was excellent.
8. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback. I am sorry to hear that you find our pricing to be high. You may wish to review the special offers page on our website before you next book.
Very well organised trip there and back
15. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
A few booking errors,mine not Red…
A few booking errors,mine not Red Funnel s,easily rectified over the phone before we travelled.
An easy journey from there..
10. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your feedback. I'm pleased to hear that our contact centre team were able to amend your booking.
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback - we are happy to hear your travel with us was seamless.
Easy to book a crossing online
Easy to book a crossing online. Ferry crossing was well organised to get on and off in your car.
13. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Vastaus yritykseltä Red Funnel Ferries
Thank you for your review - we hope to see you on board again soon.
Well organised from the moment we…
Well organised from the moment we arrived at the check-in. The ferry was very clean and tidy. A very pleasant trip to the IOW.
12. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback - we hope to welcome you back on board again soon.
I missed the 2pm ferry due to a crash…
I missed the 2pm ferry due to a crash on the A34 with long delays. The lady on the check in booth was very helpful & said I could go on the 3pm ferry. The trip was very pleasant with adequate seating. Refreshments were available & at a reasonable price. All in all a very good experience!
8. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for your feedback. We are sorry to har that you were unable to travel on your booked departure, but pleased to hear we were able to accommodate you on the next crossing.
Vastaus yritykseltä Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Isle of wight holiday From the moment we pulled up at check…
From the moment we pulled up at check in at Southampton port, to be greeted by name was lovely. All staff were friendly and to get a wave from the car deck staff too. Our return from the isle of Wight was just as good and we wouldn't hesitate in using red flag again.
9. kesäkuuta 2026
Vastaus yritykseltä Red Funnel Ferries
Thank you for taking the time to leave us your review. We are delighted to hear that you found our colleagues to be friendly and we hope to welcome you back on board again soon.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.