RecordClick Arvostelua 

56
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

First, record click is expensive, so itʻs important to know what youʻre getting for your money. For me, I had hit a dead end in my own family research, so I turned over all my documentation... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Well, Record Click has shown patience with the launch of the project. We will start in earnest tomorrow or day after tomorrow. Clearing the Financial hursals right now. If they exhibit equal at... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My husband was adopted and never knew his biological father. After doing Ancestry.com, he was surprised to find he had a half-sister, and that lead to 3 more sisters plus some info on his bio father,... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Complex DNA Issues Advanced I was looking for the father of an adopted child. DNA Tests at A.com offered results, but not enough to resolve the issue. Kim, my case agent, was all over it sugges... Näytä lisää

Yrityksen tiedot

  1. Sukututkija

Erilaisten ulkoisten lähteiden tuottama tieto

Professional Genealogy Company - offering an array of genealogy services for hire.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

56 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(56)

6 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

RecordClick did a fabulous job!

The owner and genealogists at RecordClick are truly caring and professional. My case had a really thick brick wall that, for years, I couldn't get through.
With the little info that I had, received some great info that dispelled (what I assumed was somewhat true), had more cracks than a room full of working plumbers, lol
My genealogist, Quentin, was great. He kept in constant communication with me, and at the end, we were able to piece together the facts. We, at least, were able to get halfway through that wall as one half of my father's parents' story was unable to be opened.
That said, I came to the end of the journey with more answers than questions, and I'm able to build a more reasonable facsimile of a family tree.
Thank you, RecordClick. I got more than a "bang for my buck", which was very reasonable in comparison to what other genealogy companies charge.

18. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Hired for a court/estate case

My family had an estate issue with an inheritance from a distant relative. We had to prove that we were related in court. I found Recordclick through online reviews. From my experience, I recommend them highly. They assigned a project manager and a genealogist to my case. They were very responsive, professional and hard working. I thought the price was reasonable, too, with no surprises.

1. syyskuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you Christine for the kind words. Our team of heir search researchers were very pleased with the result delivered and enjoyed working on your case. Thank you for allowing us to assist you with your journey.


Mary
RecordClick.com
HeirSearch Specialist

Saanut 5/5 tähteä

Outstanding Research

During a pandemic and environmental crises, Linda Worrall and Joyce Parsons researched and delivered ancestry documents that went back to the 1600's in Great Britain and France. Their thoroughness enabled me to leave a lasting legacy for my family. They worked diligently and thoroughly to satisfy my research needs. Many thanks from the bottom of my heart. Michele M.

26. elokuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you very much for the kind words Michele. It's been great uncovering the mystery of your history with you and love the results we were able to deliver.

Mary
RecordClick.com

Saanut 5/5 tähteä

The Best Gift My Husband Could Ever Get!

My husband was adopted and never knew his biological father. After doing Ancestry.com, he was surprised to find he had a half-sister, and that lead to 3 more sisters plus some info on his bio father, but not much else. For my husbands 70th birthday, "Mary" at RecordClick set me up with an amazing genealogist (Jason) who did a 10 hour research and book on my husbands new family and roots. It was INCREDIBLE! And part of the gift was another hour on the phone with Jason, which, again, was incredible! HIGHLY RECOMMENDED!!

5. toukokuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you Andrea for the kind words. We were all happy to see the results Jason had produced as solving adoption case can be difficult.

Wish you and your husband all the best.

-
Mary

Saanut 1/5 tähteä

For just under $900 I had 3 people…

For just under $900 I had 3 people added to my tree. I’ve never been the type of person to write a bad review I just feel very underwhelmed. Would be less upset if I didn’t describe my situation and have a package recommended to me. I was under the impression that I would have a team for the 10 hour package but it seems just 1 person was assigned to me. You live and you learn.

22. huhtikuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

* 3 additional ancestors identified but customer refuses to communicate.

Dear Aaron,

Your tree has been extended to the 1700's, at which point finding records become extremely challenging. Not only did we identify 3 additional NEW "key" ancestors but we also added information to other people on your tree and deleted info that wasn't correct.

You purchased "10" hours of service Aaron; however, our researchers spent more than 25 hours on your project. You would have spent multiple thousands of dollars at other companies to have anyone work on your 1700's tree.

Just because you communicated with one individual, it doesn't mean there weren't others involved: we're a team of 45+ genealogist.

We've tried to reach out to you multiple times via phone and email but you refuse to communicate. It's extremely difficult to better a situation when a party closes the door and refuses to communicate.

When you're ready to work towards better grounds, please reach out to us.

-Mary

Saanut 5/5 tähteä

Do dilegencs.

Well, Record Click has shown patience with the launch of the project. We will start in earnest tomorrow or day after tomorrow. Clearing the Financial hursals right now. If they exhibit equal attention to detail with the research, thing's should progress smoothly.

Thank you
Joseph O'Connor
Open Source Advocate

3. helmikuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Joseph, thank you very much for your kind words. We're really looking forward to solving majority of your Irish Ancestry. Our local Irish team and our professional team in Ireland should have some amazing results for you.

Again, thank you, and let's solve the mystery of your history.

Jewel
RecordClick.com

Saanut 5/5 tähteä

Love RecordClick

Love RecordClick. Megan has been so professional and provides complete reports and the back-up records to go with them. On my Italian grandmother's side of the family, she was able to go back many generations on both of her parents. On my Italian grandfather's side, she ran into a dead-end. It turns out his father, Graziano Menante, was a "foundling" - a child abandoned at birth. A foundling was given a made-up name by the town clerk. At this point a DNA search is the only option. Since that might not produce any results, I decided not to pursue it.
Thanks again Megan and Record Click!
Charlotte

23. tammikuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Hi Charlotte,

Thank you so much for your kind words, and a big THANK YOU for all the customers you've been referring to us. Working on your Italian genealogy has challenging but also fun. We're so lucky to have a wonderful person, like yourself, as a customer. Thank you.

Management

Saanut 5/5 tähteä

Excellent research

Thank you RecordClick for the excellent and hard work put into meeting my challenging objectives. The research was well-presented, thorough, and done in a timely manner. I’m thrilled with the results! I very much appreciate David’s professionalism and the personal touches provided. I look forward to working with David again in the new year. Bravo!

21. joulukuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you Kathryn for being so kind and trusting Record Click with your genealogy. We know that David enjoyed working on your project and looks forward to any future assistance that you may require.

Have a wonderful holiday season, and stay safe!

Management

Saanut 5/5 tähteä

It started about 2 years ago

It started about 2 years ago I wanted to find out exactly where in Scotland my ancestors were from my father had always told the family we were originally from Scotland but we could never be sure so for a few generations my family has lived in Nova Scotia Canada with the help of Record Click we were able to trace them back to Northern Ireland where we were able to find a distant relative who was able to tell me exactly where in Scotland we came from and for this I am so grateful. Meghan was such a big help i my search she is a great genealogist

13. marraskuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

What amazing journey your project provided. Thank you, Linda. It's been a pleasure working for you from day 1.

Management

Saanut 5/5 tähteä

Incredible Service and Research Of What I Experienced

I have hired RecordClick on 4 separate occasions and the research that they have provided me was nothing short of extraordinary. One of their researchers, Nancy, that I have used, was responsive and brilliant.

6. marraskuuta 2020
Oma-aloitteinen arvostelu
RecordClick-logo

Vastaus yritykseltä RecordClick

Thank you, Joe, for the very kind words. It's a pleasure having you as repeat customer.

We've also enjoyed solving the mystery of your history.

Management

Saanut 1/5 tähteä

I contacted them

I contacted them, gave the information and they made up a bogus story. Easy money for these so called genealogists,

28. lokakuuta 2020
Oma-aloitteinen arvostelu
RecordClick-logo

Vastaus yritykseltä RecordClick

Hi Ken, we are sorry to have disappointed you.

We spend 3x the amount of time you purchased on your project but found no records.

It seems you are unwilling to accept the guidelines of the Genealogical Proof Standard when no records exist. We invited the scrutinization of the researcher's report; however, it appears you are unwilling to accept anything other than documentary proof.

Sorry but no known records exist for your search.

Management

Saanut 2/5 tähteä

Just disappointed

Just disappointed. My expectations were low going into this but to get absolutely nothing was very disappointing. I basically gave all the information to the researcher without any return. Nothing.

27. lokakuuta 2020
Oma-aloitteinen arvostelu
RecordClick-logo

Vastaus yritykseltä RecordClick

Dear Felicia,

We sincerely apologize as we were not able to meet your full expectations.

We can see that you’ve been searching for this same information for decades and it might be causing frustration. It was frustrating for us as well because we explained the condition of the records in the state, pulled in local experts, and eliminated a lot of the false leads in the historical record for you.

It's really painful when customers write a review that makes it look like we didn't spend literally hours on the phone with volunteers and local experts, talking them through resource after resource.

I think it's time to give up on this record search. We wish you the best of luck.

Management

Saanut 5/5 tähteä

YOU HAVE TO DO THIS! Life changing!!

I have been wanting to do this process but always thought it would be a lot of work for myself or too expensive for me to have professionals do it. I couldn't have been more wrong, Record Click was a dream come true. Economical and affordable and the results were beyond my wildest dream. We were able to trace almost every line of my family back to their origination and when and how thy made their way to the US and from there, learned every detail about all of them. I was amazed and have so enjoyed sharing all of this info with my different family members. I would recommend this process and Record Click for everyone. My contact was Jason Smock and he was a God's send, answering all of my questions, helping me understand the history and details of all our findings. He was patient and so very responsive with all of my inquiries; more than I could have wished for. I felt like I had made a friend when it was all done. Don't wait another minute...call them, use them, and you are going to be amazed.

18. lokakuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you very much for the kind words Deb. It's been great uncovering the mystery of your history with you and love the results we were able to deliver. If you're interested in creating a Legacy Book to share with your family members, please do get in touch with us at our website: https://www.recordclick.com/

Saanut 1/5 tähteä

Would NEVER ever recommend Record Click

Would NEVER ever recommend Record Click!!!!
I specifically asked if they could provide me with a “Birth Certificate” and if they would I was going to sign up with them. They said they could and they LIED! They charged me and I did NOT get the birth certificate I asked for. I gave them the information with the number and names on the birth certificate - I needed an official copy of the certificate. Which is what I asked for and thought they had some special way to obtain this quickly! In addition, they gave me incorrect information about my family member - it was NOT my grandmother! Did they even offer to make it right and look up the correct information? No. So it was Money for nothing. They lure you in with the names of Accredited people that won’t be working on your case! A complete and total waste! Go and use a different company - Not this one!!!

3. lokakuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

*** Due to COVID-19 Delay ***

Rosemarie is absolutely correct. She hired us to find a “Birth Certificate”, and that is what we did. We found the location of the exact certificate she was searching for and provided instructions on how to retrieve it.

The problem is the archive that contained the certificate was closed due to COVID-19 but was rescheduling to re-opening in a few weeks. So, the closure of the office, due to COVID-19, was out of our control and Rosemarie has decided to blame us.

We were hired by Rosemarie to find a “Birth Certificate”… AND that is exactly what we found for her.

Rosemarie, we are very sorry; we wanted to fully satisfy your needs; but we were unable to fulfill.

Saanut 5/5 tähteä

Tanner was so great!

Tanner was so great! He was able to complete the job! He verified the name of my biological father after making several deductions, from my paternal DNA and from the current placement of some unknown distant cousins that showed up on my 23andme account. I could tell he really got into the whole excitement of it all! It felt like he was on my side and was determined to get the answers. Record-Click is the most cost-effective company to hire for this kind of investigation. The other company (with initials LT) quoted me a price that was over 7 xs more than Record Click. And they were very stiff on the phone. I can take the time to learn all about my paternal heritage now. And get to know the brother I never knew I had!

2. lokakuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you Kim for your feedback on our service and your genealogy researcher Tanner. We have shared your comments with him.

Saanut 5/5 tähteä

Quick service and clarity

Wow! Requested a copy of my birth certificate and it was delivered within a week. Great customer service when ordering it over the phone! Super communication skills: spoke clearly and repeated all the information for clarity. Two thumbs-up!

22. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The genealogist took a real interest in…

The genealogist took a real interest in my search for my biological parents. She had a compassion for things in my ancestry that she was very careful to share until she knew I could process it. She recommended relatives that enjoy ancestry ending up connecting with a cousin and large ancestry trees

16. heinäkuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My experience with Record Click was…

My experience with Record Click was exceptional and
mainly because I am on the trail of my third great grandfather who has been eluding me for a very long time. My daughter will never be satisfied until she has more proof, but it is difficult dealing with records before 1800 and I understand that. At least I have a direction now. I have downloaded all of the material and am so grateful to get the new information. It took two professional genealogists, actually three if I count the information Liz Stratton did about 10 years ago. By putting the three together, the story has started to emerge. I have been very please with the work that was done. Beverlee Koutny

23. kesäkuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This a great group of people that do…

This a great group of people that do great work. I am so happy to have found them and have used them several times for mystery ancestors, missing records, advice to go forward and frankly learning how genealogy work is supposed to be presented and found. I will continue to use their expertise when I need it. I have recommended their services with no reservations. Jeness Turner.

1. toukokuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have wanted to search my 93 yr old…

I have wanted to search my 93 yr old dad’s past for some time as he was a foster child in Scotland.My family knew almost nothing on him so felt it was a useless endeavour.But as covid 19 quarantined myself in my house and my dad in his seniors home I threw caution to the wind and hired recordclick.I was leary and really had a bad attitude as I thought “it’s just a money grab”.To my absolute delight ,I couldn’t have been more wrong.I am more than thrilled and shocked at what Quentin found for me.I would have never ever imagined in my wildest dreams to have the info I now have.It is absolutely amazing.This new info has helped both me and my dad to get through this quarantine and have so much to talk about during our telephone visits.Quentin also sent a summary of his expertise and knowledge of a difficult time in history to help shed some light on my dad’s situation back in the dirty thirties.This info bought tears of joy to my dad’s eyes and has lifted a 85 yr old grudge off my dad’s shoulders.This was a true gift and was absolutely more ,and was more ,than I could have asked for.
I am so grateful to Quentin for a job very well done.

9. huhtikuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä RecordClick

Thank you Kim for sharing this wonderful story and we're all so happy to create joy for your father during these difficult corona virus quarantined times. Quentin is amazing and solves these type of mysteries, week after week. He continues to connect the dots for so many who are searching for their birth fathers and birth mothers. Thank you Kim for choosing RecordClick.com. Stay safe!

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