Reading Buses Arvostelua 

Caught the bus at Simon Lane, Wokingham and bus driver did not recognise the Wokingham Young Person fare on £2 return fare for a 6 year old, despite showing web page of special travel for school holiday. He had not been briefed and initially he wanted £4.40 return fare for the 6 year old. Exchange of wording became heated. I do not appreciate incompetence and in fairness it’s the bus company at fault for not inducting staff. Left hand not knowing what the right hand stated on website. Clearly a very disappointing experience with a 6 year old in care.

With health condition and shopping bags I had to walk from big Tesco home, becouse they had information on bus stop by white eagle pub they are ok after 5pm. Made me supper angry and blood was soaking out of my wound. Shocking service!

Bus driver on 19a from reading station around 17:43 on 25th or July was quite rude, my connecting train was quite late so I had to sprint to make the bus, and there was someone in a similar situation right behind me. I managed to make it on but spent a little while trying to get my ticket up, and she was moaning at me for making her late, and drove off with the person behind me right by the doors....Only for her to wait at a bus stop idle for a couple minutes later. Left a real sour taste in my mouth. Giving 2 stars because while the bus got me from A to B, it felt like the driver didn't actually care about getting people places, when the driver for the same bus on the day prior went above and beyond and put the customers first and delayed it to get people on, as he initially saw me running and waited, then signalled me to get on from a distance as I had given up hope on catching the bus. It then turned out that there were lots who arrived at the Reading station bus stop as or just after it was meant to arrive. Perhaps it would be better to move the schedule for this bus 5 minutes later to accommodate the people who come from the reading station a little better, or ensuring that all staff have similar standards

Just a review to correct something I was unhappy about the recent increase on the day ticket but it has been £4.50 for months previously and before that I think it was £4 so, at £3.50 they must have been travelling a long time ago or via a time machine. I was told this was because of withdrawal of a government grant .

I was shocked today as I boarded the bus as the all day ticket fare went up again to £5!!
It was only few weeks ago when it was £3.5, even my wages don't go up that fast. On top of that the bus was late, and they keep asking you not to drive to work and use public transportation.

After enjoying a great afternoon of football @ Reading fc with my son in law and my granddaughter we decided to travel on the bus for our journey home. My granddaughter was very excited to be getting on the bus, the journey was only a short one ( 2nd stop from the stadium )
The bus was the F31. For that short journey I was charged £15!! £5.50 each for myself and my son in law and £4.00 for my granddaughter all single fares just to go less than 2 miles!! What a RIP OFF
Cmon Reading buses your fares are not fare

Hello,
Last month I contacted reading buses business regarding the faulty WiFi in the 702 bus towards London. They did reply to me saying that there is an allowed WiFi per month but I haven't been able to use the WiFi on this bus since February, and whenever I try to use it doesn't work or says you have reached the allowed WiFi, even when I had not been able to use it at all. I'm very grateful for the transport services you do, but it is quite disappointing when you advertise a service that you do not really provide.
Thank you very much.