Quill.com Arvostelua 

I ordered the Samsung 85" Class Neo QLED QN90F from Quill on 6/9. The price was competitive, but the deciding factor for me was the promised delivery window of 6/11–6/12. My transaction completed successfully at checkout.

What happened next:

6/9: Order placed, payment confirmed, delivery promised 6/11–6/12.

6/10: The delivery date had moved to 6/15. I received no notification and only noticed by checking the site myself. Support told me there was a credit card issue, which surprised me since the original transaction was approved. I provided a second card and made clear that delivery timing was my top priority.

6/10–6/12: Several reps assured me the TV would arrive by Friday 6/12. The website never showed an accurate delivery status, so every update required me to start a call or chat.

6/12: A rep again confirmed delivery was on track for that day, or Monday at the latest.

6/15 (Monday): My order was canceled. The notice was a short email citing an inventory issue.

My main issues:

1. A delivery date was promised and repeatedly reconfirmed by their own staff, then broken with no proactive communication.

2. The order tracking on the site showed no useful status at any point. Everything came from me contacting reps directly.

3. I spoke with roughly a dozen representatives, and almost none showed urgency or a real attempt to resolve it.

4. If the item was out of stock, I would have expected that on day one, not after six days of assurances.

I made a time-sensitive purchase based on a specific commitment that was confirmed multiple times, and the outcome was a week of wasted time and a canceled order. I wouldn't order from Quill again for anything where delivery timing matters.

Quill had the best price on the items I was looking for. The delivery is expected for the next day.

Easy to navigate, and has the products needed for your office.

Always quality products. Quick delivery. Easy ordering. Great discounts.

Quill is my go to. They have what I need and customer service is always eager to help if needed.

Quick order process.

Quill has amazing products and deals. Very easy and orders arrive on time

Customer service was fast, knowledgeable, and expedited all services available that were beneficial to me and my company.

The ease of ordering is a plus. The reward points are a welcomed and pleasant perk. Love that!!!

The FAST delivery is also very much appreciated. Thank you.

I love shopping at Quill; it's easy, and I saved 25 dollars on my purchase, and I will keep coming back.

Ease of ordering, speed of delivery and ease of information regarding product.

Great experience shopping! The verdict is not in on shipping yet!

How easy to shop and maneuver through the app!!

Price, delivery service and easy to place order