Quarto e Quartos Arvostelua 259

Don't rent here! They are scammers, we paid the deposit and they stole it from us. They are thieves, we have reported them everywhere!

No devolvieron el depósito de 600 euros!
Mucha suciedad.

La verdad es una estafa no devuelven la garantía del alquiler...si ningún pretexto se quedan con vuestro dinero
Por favor NO alquilar con Joana es una estafadora Tened mucho cuidado

Estafadores. No devuelven los depósitos. Mala gente.

I can't say enough good things about Casa Antonio. The location was ideal, within walking distance of great restaurants and shops. the room itself was sytlish and cosy. I felt right at home during my stay. Highly recommended!

Staying at Casa Dias was a fantastic experience. The room was spacious and had a lovely view of the city. The bed was super comfortable, and the amenities provided were top-notch. Joana was also very accommodating and made sure I had everything I needed. I would definitely stay here again!

My experience with this organization has been less than pleasant. It already started when I only got the contract upon arrival, which is already a big red flag. I didn't want to sign it, because it has many clauses that benefit them, and put you in a pretty horrible position. But since I was a foreigner in a new city, I didn't really have any other place to go. This is how I got stuck for five months, living at their places. The place where I lived at first had 21 rooms, which is already against the law, the fire safety was a joke, and it had quite a bit of black mold in several of the rooms. The fact that you had to hang your laundry to dry in your own room, in my case 8 m2 without windows, didn't help with the mold problem.

Whenever there was a problem, they wouldn't answer their e-mail, and if you reminded them after a week, they would respond with 'If you keep e-mailing us, you move to the bottom of our priority list, that is just our policy' (I took the freedom to translate this to normal English). Common problems included black mold, the electricity not working, the lights not working, the shower not working, etc. There was never enough electrical capacity, due to there being so many rooms, so there was no chance to work from home because the WiFi kept losing connection. Heating anything in the oven or turning the kettle on was practically impossible.

In Casa António II there was one laundry machine, four fridges, and one stovetop for 21 rooms, which meant that you had to share shelves in the fridge, couldn't cook or had to wait, and you either had to wake up early to be able to do laundry or had to go to a laundromat. One of the people in the house wanted their own fridge but got told that that service was only available for a minimum of six months of renting.

I moved to another house of theirs (I wouldn't get my deposit back if I left the company), Casa Bolivia VII, and here we lived with seven people. Paulo, the manager, kept sending really rude and threatening e-mails claiming, for example, that he could make our lives miserable. He also tried to set us up against each other by lying about what we would tell him about other tenants. Like a middle-aged sad man version of mean girls.

The people that work for the company have, in the five months that I lived there:
- Trespassed, into my room, and the room of another tenant. They never gave any notion that they would come by, and neither of us was home.
- Stolen, all the items stored in the bathroom cabinets
- Lied, about innumerous things
- Threatened us
- Called us names, saying that we are pigs and don't deserve any respect
- Changed the front door locks without telling us, and without giving the key to several of us
- Never fixed any of the problems I e-mailed them about (except for a leaking pipe)
- Kicked out tenants for illegitimate reasons. There was no contractual breach in any way, shape, or form from their side. They were just so tired of fighting the company and didn't want to live there anymore anyway, that they just left.

At the moment I am waiting for them to return my deposit. According to the contract they have 20 days to do so, we are at day 18 now.

I wouldn't recommend this housing company to anyone, and I am honestly shocked and a little disappointed that people like this exist. Personally, I think it is a bit pathetic to be so obsessed over money that you exploit foreigners and students, but they seem to be able to live with themselves just fine.

I had an incredible stay with Quarto e Quartos in Lisbon! The location was perfect, close to all the major attractions. The room was clean and comfortable. Paulo was friendly and provided great recommendations for places to visit. I highly recommend them!

Não alugue aqui! É uma farsa, eles guardam seu depósito com mentiras e está sempre sujo, dizem que limpam duas vezes por semana e é mentira. A atenção é muito ruim, maus tratos e abusos depois que você paga.

Don't rent with this people. You WON'T receive your deposit. NEVER. They lie about some defects on the room you never did! And they are even asking for more money in top of the deposit!! Hilarious. So disgraceful to experience this when you move from another country to Lisbon!

They are scammers,and all the 4 stars reviews and 5 stars are FAKE, Paolo he is a big scammer,he owns the website and the appartements,they are a GANG of Scammers, they need to go to PRISON,everyone who got scammed go to a lawyer

They Are a Scammer,RUN from this website,they take people money and try to find a raison to kick you out , and NO ONE get the DEPOSIT back.

Recentemente, fiz uma reserva através desta plataforma e devo dizer que foi um verdadeiro pesadelo. O quarto que me deram era simplesmente terrível. Era incrivelmente pequeno e tinha um odor desagradável e mofado que tornava insuportável ficar nele. As condições eram terríveis e muito aquém do que eu esperava.

Para piorar as coisas, a equipe no local ofereceu um serviço péssimo. Eles chegaram tarde e, chocantemente, não tinham registro da minha reserva. Seu comportamento foi pouco profissional e desrespeitoso. Em vez de oferecer qualquer tipo de assistência ou encontrar uma solução, eles simplesmente me dispensaram, alegando que eu não era cliente deles e me aconselharam a entrar em contato diretamente com a plataforma.

Não consigo enfatizar o suficiente o quanto estou desapontado com toda essa experiência. É completamente inaceitável pagar por um serviço tão ruim. Solicitei um reembolso total, pois é o mínimo que eles podem fazer para corrigir essa situação.

Price-wise probably one of the wisest decisions I have made as you won't get anything better in and around Lisbon than that. All the rooms are located in good neighborhoods and all the essential facilities are near. Worth a visit I'd say!

*WARNING**WARNING*

I RAN AWAY AFTER ONE MONTH. They dont follow contract rules. It's a criminal organisation and they never pay back deposits. To nobody! We are building a case against them.

Don't follow the good reviews. It's also airbnb. I think they write them themselves. And they mainly rip of sfudents and immigrants. All the bad reviews are accurate what multiple people have experienced.

Please be aware!!
I want to advise all of the reviewers to leave the address where they have stayed. Mine was Augusto Gil 1 1-do. They call it Augusto Gil 3.

The service has been really good and our rooms are beautiful. Easy to reach out to the host in case of any issues or emergencies, they have everything covered and made our stay super pleasant. 9.8/10 service!!

Our life in Portugal has been a blast! I specifically want to point out the host as they have been very accommodating and good to us.. the place is just fantastic!

The rooms are OK the service is OK but what's not so good is the response time when I try to contact them. Everything else is in its place, but they really should upgrade their customer service.

Very spacious rooms. The checking in process was quick and simple.. the host was friendly and informative. I can see myself living here for longer periods of time, everything necessary is near us.

Moving in was seamless and how they handled everything was generally straightforward and made as easy to us as possible. Can definitely recommend to others for any longer stays in Lisbon!