Gym equipment great only improvements from going regularly I can see is the 3 things Somewhere where boiling water can be obtained for a coffee in the morning Mens showers need to be ho... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaRiverside Retail Park, BS37 4FT Bristol, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
‘Get Started’ with Gym manager very good with information on how to use equipment. Next attended ‘Legs, Bums & Tums’ for my 1st time. Would have appreciated a little more help as to what equipment I n... Näytä lisää
Yritys on vastannut
Need more consideration from the Gym staff. They often book out all the functional areas at the same time leaving people with no where to stretch or do functional workouts for example. Also my wif... Näytä lisää
Yritys on vastannut
Love the classes & morning class times. Studio gets too hot & instructor is unable to turn on aircon, also although bring a buddy pass is great they are only useful to use in gym as you cannot prebook... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä PureGym UK - Yate
Yrityksen kirjoittama
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Yhteystiedot
Riverside Retail Park, BS37 4FT, Bristol, Yhdistynyt kuningaskunta
4,2
Hyvä
78 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good environment
Good environment, facilities, trainers and classes.
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Yate
Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we hope to see you back in a class soon! Thanks, PureGym
Vastaus yritykseltä PureGym UK - Yate
Hi Robert- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We love being able to help and chat to members when given the opportunity to do so and we're really happy to hear you enjoy using the gym overall! Thanks, PureGym
an accessible gym in a convenient location
I have a very positive impression of the gym. It's easily accessible for me, as it's the only gym in the area that's pleasant to go to.
9. lokakuuta 2025
Vastaus yritykseltä PureGym UK - Yate
Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym
Vastaus yritykseltä PureGym UK - Yate
Hi Donna - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Need more consideration and could be cleaner
Need more consideration from the Gym staff. They often book out all the functional areas at the same time leaving people with no where to stretch or do functional workouts for example.
Also my wife has several times walked out of the female toilets asking to go home because of the state of the ladies facilities.
30. lokakuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi Willem, thanks for taking the time to leave this review.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members. We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve.
You can either have a chat to your Gym Manager directly, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you soon.
Thanks, PureGym
Apart from the app not working on exit…
Apart from the app not working on exit good session can't say to much as it was my first time
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Yate
Hi Lawrence. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Please note, the app is not necessary to enter/exit the gym. All members are sent a unique 8 digit pin which is used on the pin pads to gain entry and exit.
It’s great to hear you enjoyed your first visit
Thanks, PureGym
Vastaus yritykseltä PureGym UK - Yate
Hi Michelle. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was quick and straightforward.
Hope you enjoy your time with us! Thanks, PureGym
Friendly atmosphere
Friendly atmosphere, easy and convenient
12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Yate
Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Easy to use and good value for money.
3. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Yate
Hi Mr Rowley! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Enjoy your membership with us! Thanks, PureGym
Vastaus yritykseltä PureGym UK - Yate
Hi Graham - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Full loads of equipment
Full loads of equipment, stuff people are doing good things.
2. tammikuuta 2025
Vastaus yritykseltä PureGym UK - Yate
Hi Greg. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
PureGym in Yate
PureGym in Yate has a great potential but unfortunately it’s let down by uninspired management. Most of the staff predominantly sat down, staring at their phones, not lifting a finger to tidy up a bit and make the gym more pleasant environment. I suppose they know they can get away with it, simply because the manger doesn’t lead by good example. Two out of three showers in male changing room have been out of order for weeks and no one seems to care how inconvenient that is in the morning.
I visit other PureGyms and can only compare the Yate one to the Abbeywood one for instance, which is led by a great manager who inspires the rest of the staff. Recently visited the Great Yarmouth gym a few times over Christmas and that was a whole new level of experience. Nice and clean, friendly gym manager and staff, they even had a Christmas tree. I was there on a Saturday morning, a bit before 8 o’clock a member of staff arrived and instantly started completing her daily chores - tidied up weights and gym equipment, did a quick hoover around the gym to then start a class at 9 o’clock. So much other PureGyms can learn from.
12. tammikuuta 2025
Vastaus yritykseltä PureGym UK - Yate
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
It is great to hear about your experience at both Bristol Abbey Wood & Great Yarmouth. But we are disappointed this is not the case for your home gym.
It would really help us if you could get in touch directly with Member Services to provide more information (such as date and time or names etc.) so this can be raised with Area Manager and properly investigated. Thanks, PureGym
The gym’s layout seems great and…
The gym’s layout seems great and machines were easily navigable. The only thing I felt is required is more cleaning of the equipment. Every machine was covered in. Thick layer of dust.
It made me feel like i needed to clean every machine before using as it made me feel everything was contaminated.
22. joulukuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi Julie - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout.
Our gyms are also cleaned every night with high-grade anti-viral disinfectant. The team also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.
We've also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Thanks, PureGym.
Easy access 24/7
Easy access 24/7, never an issue with equipment availability.
Cleanliness of equipment and toilet area not great
14. joulukuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi Chris - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Good gym that has everything you really…
Good gym that has everything you really need. Nice staff.
6. joulukuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi James - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
Misleading "Free" Upgrade Offer and Hidden Conditions
I received an email from PureGym offering a "FREE" upgrade to Plus for one month, but the reality is far from that. The email buries crucial details about how this "free" upgrade permanently increases your membership cost. Once you upgrade, you lose any discounted rate you currently have, and even if you downgrade later, you can’t go back to your original price. This isn’t communicated clearly upfront—it’s hidden in the fine print at the bottom.
The messaging feels misleading, as it focuses on "free perks" without properly explaining the long-term cost. The terms are overly complicated and give the impression that they’re trying to trap customers into paying more. To make matters worse, the email doesn’t explain why the Plus benefits are worth the risk of losing your current rate.
PureGym needs to be far more transparent and upfront about these changes. This kind of communication feels like a bait-and-switch tactic. Very disappointing.
17. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Yate
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
All promotional Terms and conditions can be located here www.puregym.com/membership-terms-conditions/ and would always encourage members to read these prior to making any membership changes.
For your Free Month on PLUS you will continue to pay your standard CORE rate for 1 month but have access to try all the PLUS benefits including multi gym access at your rate or less, yanga water, bring a buddy and advance class booking: www.puregym.com/plus/
If you do have a pre existing rate for being a member of ours for a long time, or having a previous offer any membership changes would risk loosing this rate.
Any further queries regarding your membership and payments please reach out to our Member Services team who can assist further. Thanks, PureGym
Step with Heather
Heather, our Step instructor was great. She completely engaged with us all and took us through the routine superbly.
Will definitely go again.
18. syyskuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi Mazer - Thank you for taking the time to leave this review! We love being able to help and chat to our members when given the opportunity to do so! It’s great to hear that you’re having a great experience with our Team. We are really happy to hear you enjoy using the gym and are happy with our team! Thanks, PureGym
most simple, best value membership i’ve had
so simple to sign up and i love that it instantly links your new account to your previous one if you have had to cancel a core membership to upgrade! cant fault anything about this gym and the instructors are great
5. syyskuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi Erin - It's great to hear you're enjoying PureGym, and thank you for the 5* review!🙌
Thanks, PureGym
Easy to sign up
Easy to sign up. Although did not see where to add the prom code for the half price first month so missed out on that. The gym is great.
2. syyskuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hi there. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
All promotional codes can be added on the Your Plan page after selecting your chosen membership.
Please note this cannot be used in conjunction with any other promotions or discount.
If unable to add, and signed up within the timeframe please reach out to our Member Services team who can look into this further. Thanks, PureGym
Easy joining guide
1. elokuuta 2024
Vastaus yritykseltä PureGym UK - Yate
Hey Lin - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
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