I have been working with Cameron since February 11th on “knee rehab” since surgery on a knee tendon last June. The work Cameron has done and continues to do with me is nothing short of miraculous! I h... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaTalbot Green Shopping Park, CF72 8LW Llantrisant, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Pure Gym equipment and machines are top draw. It’s always clean and a great atmosphere. Staff are friendly and helpful. The app service is good and the FB messaging service is brilliant for any querie... Näytä lisää
Yritys on vastannut
It has everything you need for any routine you may be doing. Great staff, clean and not overcrowded. The other members are kind and supportive. Overall great atmosphere and availability. Personal trai... Näytä lisää
Yritys on vastannut
I signed up to pure gym Just required access for the lift to use the machines which are upstairs as I have had knees and stairs are difficult! cane back told me I needed an induction as it assumed I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä PureGym UK - Llantrisant
Yrityksen kirjoittama
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Yhteystiedot
Talbot Green Shopping Park, CF72 8LW, Llantrisant, Yhdistynyt kuningaskunta
4,1
Hyvä
46 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Look no further for a PT that changes your life
I have been working with Cameron since February 11th on “knee rehab” since surgery on a knee tendon last June. The work Cameron has done and continues to do with me is nothing short of miraculous! I have seen 3 Physios (2 Bupa recognised), the 3rd NHS and Cameron has done more for my knee and for me than those 3 combined. I still suffer with “gym anxiety”, and I really don’t know why! But what I do know is that whenever I do “tremble” through the doors of PureGym Llantrisant there is always a huge welcome and smile from all staff and that does calm the anxiety somewhat! THANK YOU!Back to Cameron… gosh I may do a dissertation on him! He is like a “human anatomy encyclopaedia”, and every session I have with Cameron I am left “jaw dropped”, over some knowledge he has shared/ explained to me! His brain is like a sponge! He is lazor focussed on “getting the job done” and getting me fixed and I really am so appreciative and grateful to him.He has a “workaround” for every muscle/ movement (as it should be). He is worth his weight in gold! The way he looks after clients/ PureGym members safety really does stick with me! Kudos Cameron!I will be forever grateful to you! And as a person, your morals, principles and standards certainly show your maturity, passion and enthusiasm for the industry that you were clearly meant to thrive in! And you are nailing it!My first run last weekend since my knee surgery and NO pain! That’s down to Cameron and his knowledge, experience and perseverance with a client who has multiple aches and pains!👏👏 🏴🇮🇪
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Gill. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear such positive feedback regarding one of our PT's and we're glad he's been able to help you in many ways with your fitness journey so far. We will ensure this feedback is passed on to the Gym Manager and certainly does not go unnoticed!
Thanks, PureGym
Pure Gym equipment and machines are the Best!
Pure Gym equipment and machines are top draw. It’s always clean and a great atmosphere. Staff are friendly and helpful. The app service is good and the FB messaging service is brilliant for any queries. Also the web page is the first place to go if you can’t navigate the app. It’s a 5 Star gym all round. RR
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Robert. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym!
Thanks, PureGym
Rude and poorly organised
First time for me to use since joining. I started my routine doing 3km on rower. All of a sudden 10 people are in front of the machine set up some sort of class. Half way through my row I was told I had to get off as it's being used for a class, I said when, and he replied now. It completely threw me! I moved upstairs to see if there was another rower but there isn't. However there is a studio empty here up stairs which surely should be used for classes instead of making a quarter of the gym unacceptable
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Kirsty- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this and any disruption caused to your intended workout routine. It would really help us if you could get in touch directly with the Gym Manager directly to provide more information (such as date and time or names etc.) so this can be investigated further. Alternatively, you can contact our team at member.services@puregym.com who will be happy to escalate this issue on your behalf! Thanks, PureGym.
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Sion - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward and you managed to use a promotional offer. Enjoy your workout sessions! Thanks, PureGym
Noise and olfactory pollution!
Was reasonably happy with the gym, even though the place has no windows upstairs and apparatus is pretty basic, but a few issues meant I cancelled my membership and signed up to a rival (snapfitness) today. One issue was the dreadful smell in the men's changing rooms. The open plan design and lack of extractor fans meant that when somebody used the toilet, the whole room would stink of faeces. Urgh. The other main issue, which was a killer for me was the classes and the noise level. Screaming instructors and music turned up to 11. It seems a handful of people in a class take over the entire gym. It ruined a number of workouts for me and I walked out after 10 minutes today. I had already raised these issues with the manager, who said he would talk to the instructors. No change. Enough.
29. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Alan - Thank you for taking the time to leave this review. We always appreciate member feedback and we are sorry to see this is 2 stars. We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, and staff will always be happy to look into this at the time. We’re always working to make a comfortable atmosphere for our members, so we appreciate your comments and will take them into consideration for future improvements. Thanks, PureGym
Love the classes
Love the classes, instructors are all fab, particularly like Cameron, Flyn and Ivy’s classes. Gets me moving and doing things I never thought I would like pull ups. Staff are always willing to help
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comments for the team and these classes! Thanks, PureGym
Had a class with Flynn today and I must…
Had a class with Flynn today and I must say he was excellent
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team! Thanks, PureGym
What made my experience with puregym…
What made my experience with puregym has been amazing,it goes from the PTs being incredibly supportive and nice to other people helping you on the machines when you don’t have to a clue what your doing! I’ve only been going for a few weeks but this place is amazing!
27. syyskuuta 2025
Vastaus yritykseltä PureGym UK - Llantrisant
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Vastaus yritykseltä PureGym UK - Llantrisant
Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Very easy to complete all the…
Very easy to complete all the information that was required.
Booking classes no issues.
Information sent on email very helpful.
Loved the immediate welcome to the Induction from Cameron.
22. huhtikuuta 2025
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Catherine - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.
Vastaus yritykseltä PureGym UK - Llantrisant
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure gym membership
I signed up to pure gym
Just required access for the lift to use the machines which are upstairs as I have had knees and stairs are difficult! cane back told me I needed an induction as it assumed I was wheelchair user tried to book an induction told me I didn’t need one tried to use my pin wouldn’t let me , daughter spoke to person in gym they assess me and let me in wouldn’t Kat me use my pin to use the lift to come back down ! Then had a message telling me my membership has been suspended tried to contact said reply within 12hrs 28hrs later still no reply not a very good service !
1. huhtikuuta 2025
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Lianne. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager as they should be able to advise and assist you further with this.
Thanks, PureGym.
experience from the gym
I am very happy with my experience from the gym. I enjoy the classes most of all, this is where I get most out of the gym. I also have pt sessions with Kristian who is very knowledgable at what he is teaching me. Very easy to get along with
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Maria - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Susan - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Staff are supportive and encouraging
Staff are supportive and encouraging. PureGym llantrisant has become an invaluable part of my lifestyle.
1. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Rhian – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Great value for excellent gym
It has everything you need for any routine you may be doing. Great staff, clean and not overcrowded. The other members are kind and supportive. Overall great atmosphere and availability. Personal trainers are great and a lot of decent classes available. The only draw back can be parking at certain times of the week and day because it’s in a retail park but it’s not an obstacle faced often.
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Tammy! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We also love being able to help and chat to our members when given the opportunity to do so!
Hope you continue to enjoy your time with us! Thanks, PureGym
Not disabled friendly
I recently used this gym as a new wheelchair user, but unfortunately, my experience was nothing short of awful. From the moment I arrived, the disabled lift wasn’t working. When I entered the pin, the door wouldn’t open. I asked the only staff member downstairs for help, and his response was, “I’m with a client, can you ask the guy upstairs?” Thankfully, his client insisted he help me, and he eventually opened the lift using his own code.
The lift itself is extremely difficult for a wheelchair user to operate alone, and I had to ask for help to get back down, as once again, my pin code didn’t work. To make matters worse, the toilet is upstairs, so I had to go through the whole process a second time. This gym is absolutely not accessible for disabled people—during unstaffed hours, a wheelchair user wouldn’t even be able to access the toilet! Other PTs helped me by using their own code to make the lift work but were laughing about the fact that it isn’t fit for purpose, as the door is so heavy that I couldn’t open it myself. They didn’t seem to understand why the lift wouldn’t work with my pin code.
After this humiliating experience, my partner emailed head office. They responded by saying I needed an induction to use the lift, which I’m happy to do. However, when I contacted the Llantrisant branch to schedule an induction after 5pm (as I work 9-5), I was told it had to be before 4pm since managers aren’t available after 5pm. If I wanted a weekend induction, I’d have to wait for a distant future date.
I’m really upset and embarrassed by this whole situation. This gym is far from accessible, and I wouldn’t recommend it to any disabled person. A truly terrible experience.
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Samantha - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Gym Manager/Member Services to provide more information we can look into assisting you with this further. Thanks, PureGym
Vastaus yritykseltä PureGym UK - Llantrisant
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to give you a straightforward start to your fitness journey so it's great to hear you had a clear and easy time joining us. Enjoy your workouts! Thanks, PureGym
Joining Pure Gym
I went to visit my local gym and asked lots of questions to make sure it meets my needs. Very easy to join. Downloaded the app too.
2. syyskuuta 2024
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Claire. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear staff could help assist on the day!
See you back in club soon! Thanks, PureGym
So easy to set up
So easy to set up. Went to local pure gym to have a look and we was so welcomed by manager, he explained everything clearly and how it all works. We felt listened too and this made the world of difference on making our decision to join. Joined up as a couple.
5. elokuuta 2024
Vastaus yritykseltä PureGym UK - Llantrisant
Hi Michele. Thanks for taking the time to leave this review, it is great to hear the joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so, great to hear the manager could help answer any queries ahead of joining.
Hope you both enjoy your memberships with us! Thanks, PureGym
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.