I was extremely satisfied with my recent interaction. The team was very professional, respectful, and helpful. They handled my request efficiently and with great courtesy. Thank you for the excellent service.

Very friendly staff, not noisy gym, good equipment in excellent condition

Great atmosphere great equipment and great staff.

It wasn’t straightforward at first, with quite a bit of back and forth with a bot, but I eventually got through to a real person. Once I did, my issue was dealt with efficiently and resolved, so overall I was pleased with the service.

Thanku Aly for great mind class today, very good she is gifted was born to make a difference, 5star class her enthusiasm, she gives members motivation, I want more

Because the people you have got working there are friendly & fun 🤩 & they work very hard

Good atmosphere, I am able to get on all the equipment i want to use. Location suits where i live. Great spot, if you need to use Public transport.

Classes are great. They give me a push out of my comfort zone. Yesterday I did HIIT and Core.

Staff on hand if i need any help. But can get very busy. Sometimes i have gone to the gym and after 5 minutes. Not enough of prefered machines 😮‍💨

Local, good value, good range of equipment, parking. Clean and friendly environment

The PTs running the classes have great energy and make working out really fun! It really challenged me doing the mash-up class to launch the new timetable and I left buzzing.

Jamie was very friendly and encouraging, and offered several good tips to start my workout.

It was my first time at the gym, and I really enjoyed it! There’s plenty of space and a great variety of equipment to train with. Even though I went during peak time, it wasn’t too crowded, which was a big plus. I’ll definitely be coming back! 💪

Value for many

Everything well spaced out

Very good equipment

Friendly staff

Nice community

Love the stretching area better than Virgin and Nuffield

Great gym in Mitcham branch. Good vibes and always welcoming. John is amazing and always says hello while offering advice to help with my doet and weight lost, it helps to make me keep coming back and stay motivated. Thank you!

A good gym even my sister love this gym

Top gym. Great calisthenics area! Bring back the studio

The Staff are very supportive and friendly and help you with your fitness goals :)

Cristian was the first person I met when I did a site visit last week. He did my induction today and I booked a training session to help me ease back after 6-7 years. He was very observant and wanting to listen to what I had to say. I could see his level of expertise in his guidance and modifications as we went along.

One thing to point out is there is nowhere to hang your shower gel or a towel nearby.

I´ve given Pure gym Kentish Town a 10 only because I couldn´t "turn it up to 11". It´s a wonderfully friendly, safe, clean, vibrant, inclusive gym that is a joy to go to classes in, something I do daily from Monday to Friday. Thanks to all involved, yours ever.