Friendly non judgmental atmosphere, good range of equipment and great value for money. I've been constantly going to this gym (Billericay) for 3 years which is a first for me. Other gyms, I gave up d... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
People do not park in spaces provided, instead people park outside the door. Lots of young people sitting on machines doing nothing except playing with their phone while others are waiting to use the... Näytä lisää
Yritys on vastannut
This is my 4th session, I have another planned for Sunday and then 2 more next week. It's a really friendly atmosphere, staff are always on hand if you need any advice, support or have any questions.... Näytä lisää
Yritys on vastannut
This Gym is brilliant. Made so many friends and lost alot of weight. Plenty of equipment too use and never have to wait to use something. The assistant manager is incredible and she deserves recogniti... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä PureGym UK
Yrityksen kirjoittama
Membership Help
TrainSafe FAQs
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Yhteystiedot
Yhdistynyt kuningaskunta
- www.puregym.com
4,0
Hyvä
68 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I struggle with stress and anxiety
I struggle with stress and anxiety. I booked onto the mind class with Dominic and I can honestly say it’s the best thing I’ve done. I’m more relaxed! I just wish there were more classes.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Paid for membership but still no access…
Paid for membership but still no access after 4 days
I restarted my PureGym membership after receiving an email inviting me to rejoin and paid the required membership fee. I used an available discount code at checkout, but my membership is still showing as “Cancelled” in the app and my access has not been restored.
It has now been 4 days since payment was taken, and I am still unable to access a service I have paid for.
I tried to contact customer service but could not find a customer service phone number or live chat option. The only available route I could find was email. After contacting Member Services, I initially received a generic automated response explaining how to check my access. I replied with screenshots showing my cancelled membership status and proof of payment, but I have now been waiting for two days without a response or resolution.
It is very disappointing that a straightforward membership and access issue has not been resolved promptly, particularly when payment has already been taken.
I hope PureGym resolves this quickly and restores the membership access I have paid for.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
For a workaholic its perfect
For a workaholic its very quick to get in and get started with work out, it helps to keep my Diabetic and Cholesterol in order :)
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Very relaxed gym.Cleaning was being…
Very relaxed gym.Cleaning was being done by a cleaner and a manager.Very clean.
Lots of equipment.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Andrew. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I enjoy the 24?hour access and the…
I enjoy the 24?hour access and the classes that starts early because I do not miss time for work or kids school run
22. syyskuuta 2025
Vastaus yritykseltä PureGym UK
Hi Rue. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Thank you t the team
Thank you t the team, they’re very well keeping the gym clean and tidy
12. marraskuuta 2025
Vastaus yritykseltä PureGym UK
Hi Joshante. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Nice stuff and very friendly
Nice stuff and very friendly
I love puregym keep going
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Haval. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good staff
The staff is always here to help you, is very cooperative and accordingly quick to resolve your problem in time.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Antoine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good quiet gym
Good quiet gym, not large but good equipment for full workout and friendly staff
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Melissa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Friendly non judgmental atmosphere
Friendly non judgmental atmosphere, good range of equipment and great value for money. I've been constantly going to this gym (Billericay) for 3 years which is a first for me. Other gyms, I gave up due to feeling slightly inadequate. Staff are very welcoming.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Saz. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
You cannot post feedback within the…
You cannot post feedback within the Pure Gym app. As soon as you start typing in the box, the Send button disappears. You have to come out of the feedback section to see the button at which point you're back to the beginning again. Doom loop, Pure Gym. Sort it out. And don't come back to me with "if you go into settings on the third icon in your top right menu bar .." because there is nothing.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Paul, thanks for taking the time to leave us this review. We are sorry to see this is 2 stars.
We are sorry to hear you have been experiencing issues with the App's feedback section. Could you please reach out to our Member Services team with further information and any screenshot's you feel may help and they will be happy to escalate this to the App team who can then investigate further.
We apologise for any inconvenience caused.
Thanks, PureGym
Rayleigh is a great coach/personal…
Rayleigh is a great coach/personal trainer. I really enjoy his classes. I know you shouldn’t have favourites but he is definitely mine.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Kate. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Vastaus yritykseltä PureGym UK
Hi Vic. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Men's lockers kicked in
The gym itself is fine, somewhat crowded at peak times but you get what you pay for. Atmosphere and everything basically fine. But they have a real problem with the lockers in the men's changing room getting kicked in. The men's was renovated maybe 6 months ago and already perhaps as many as a dozen lockers have been kicked in, and are effectively unusable, either for theft or I suppose just aggression. It's very seriously making me consider cancelling my membership and paying more elsewhere. It is also messes up the point of a 24-hour gym if you never want to go during the dark hours for fear that some freak is going to kick your head in or whatever.
Not sure what can be done about this. Be advised.
EDIT: this is PureGym at Templars shopping park, Oxford.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi RG, thanks for taking the time to leave us this review. We are sorry to see this is 2 stars.
We are sorry to hear this. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment
So that we can take a further look into this, could you please reach out to our Member Services team with further information and the gym you attend. They will then be able to escalate this to the Gym Manager who will be able to investigate further and action where possible.
We apologise for any inconvenience caused.
Thanks, PureGym
Great gym
Great, clean gym with good equipment
Staff are lovely, in particular Lydia, she’s a bright, motivational & lovely trainer, I definitely recommend her classes
1. marraskuuta 2025
Vastaus yritykseltä PureGym UK
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Easy access
Easy access, good quality equipment and friendly staff
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
PureGym for me is value for money
PureGym for me is value for money, classes included in the monthly subscription, free secure parking and the PG team create a lovely welcoming feel to the place.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Gill. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Vastaus yritykseltä PureGym UK
Hi Endrit. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
If you have not yet signed up, we are currently running a promotion through our main website - https://www.puregym.com/ which is 50% off with a £0 joining fee. This offer wont last too long and we advise members be quick.
Please make sure you check the terms and conditions to make sure the gym you would like to join is participating.
Thanks, PureGym
I fully recommend pure gym Woolwich
I fully recommend pure gym Woolwich. Every one is very friendly and helpful. Great vibe! I love working out there. ❤️👍
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Sofia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good atmosphere & the equipment looks…
Good atmosphere & the equipment looks well looked after
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Stuart. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
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