This is my 4th session, I have another planned for Sunday and then 2 more next week. It's a really friendly atmosphere, staff are always on hand if you need any advice, support or have any questions.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This gym is so good, the staff is so friendly and welcoming especially the manager in Harlow gym Callum Derry. He serve the members with a welcoming attitude and listen to everyone and sort their prob... Näytä lisää
The gyms themselves are not the subject of this, but more the app necessary to use the facilities. It's shocking and borderline unusable; confirmed after a quick look at the app store reviews. It'... Näytä lisää
Yritys on vastannut
Great session at Burn Class this morning with the Keith Simms. Definately great work out , its not for the faint hearted all over work out. Also recommend Steps class with Marlon, the HIIT classes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä PureGym UK
Yrityksen kirjoittama
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Yhteystiedot
Yhdistynyt kuningaskunta
- www.puregym.com
4,0
Hyvä
67 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 89 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This gym is so welcoming
This gym is so good, the staff is so friendly and welcoming especially the manager in Harlow gym Callum Derry. He serve the members with a welcoming attitude and listen to everyone and sort their problems. I have been to so many gyms but I must say the experience I had here , no other place will give you. The member service team is so good, I emailed them regarding my situation and they sort it out in less than 24 hours.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Puregym - Liverpool Central
Hi! After over a year of coming to the gym, I attended my first ever classes this week with Hyo (Pilates on Sunday and another today). She was really good, super friendly and kind. she took extra time to encourage me, answer my questions, and make me feel totally at ease. I really enjoyed both sessions! Also, I wanted to mention that the gym floor and changing rooms are always spotless:)
3. syyskuuta 2026
Oma-aloitteinen arvostelu
This is my 4th session
This is my 4th session, I have another planned for Sunday and then 2 more next week. It's a really friendly atmosphere, staff are always on hand if you need any advice, support or have any questions. There's free flavoured water, or you can buy bottled drinks and snacks from the vending machines. Changing rooms are always spotless, there was a gentleman going around with a hoover during today's session. Equipment is in superb condition, and there are training videos on how to use every piece of equipment on the PureGym app, which makes workouts easy to achieve when on your own.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Dave. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
It’s a gym located in town centre
It’s a gym located in town centre, easy to access 24/7. Big spacious gym with good experience trainers particularly Paul who is quite experienced.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Himanshu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great session at Burn Class this…
Great session at Burn Class this morning with the Keith Simms. Definately great work out , its not for the faint hearted all over work out.
Also recommend Steps class with Marlon, the HIIT classes taught by other instructors you will enjoy all the classes
Even Run club with Wilson , Zumba , spin they are all great calssses all great instructors its a great gym all happy to help you on your mission to get fit these classess by all the team are a knockout.
Best Puregym ive been too and ive been too a few around the uk but this one is the best.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Loz. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoyed the class and using the gym overall!
Thanks, PureGym
Nice gym!
Joining another gym turned out to be a real hassle—my payment was declined four times! I ended up searching for PureGym instead and signed up in minutes with zero problems.
The staff were super friendly, helpful, and welcoming.
The gym was clean and well equipped.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Danielle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Always a good session at the stowmarket…
Always a good session at the stowmarket pure gym. Wasn't too busy at 1.30pm and managed to get a full routine in. Equipment is good quality and clean, staff always helpful and friendly. Great Personal Trainers, and I have a couple of PT sessions each month with Jess, who is amazing.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Bath Victoria Park ⭐️⭐️⭐️⭐️⭐️
Bath Victoria Park PureGym is awesome. Great friendly welcoming staff and tons of high quality equipment and facilities.
Nice, quiet and positive energy all round
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Mason. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Lying and deceitful. The PureGym clique.
Would avoid PureGym like the plague if I'm honest.
Was pulled aside by the one of the staff at PureGym Livingston and accused of something I hadn't done. When I asked where in the gym, and when, this alleged infringement had happened they couldn't answer. Told me they didn't need to explain that to me.
Raised it with the PureGym complaint department who fobbed me off to their Diversity and Safety (or whatever it's called) department who took some details and swept it under the rug.
Had no apology, no feedback, and now just blanking my emails.
If you want a decent gym shop around, it's worth paying an extra few quid a month for a better gym subscription and you'll get a better quality of service. Highly recommend JD Gyms, for example.
But long story short; avoid PureGym. They're all friendly and smiles on the outside, but as soon as there is an issue they show their true colours. Read all the other 1* reviews and you'll see a pattern.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Service members answered all my…
Service members answered all my queries, got back to me via email within two days and assisted me with up to date information on the App
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Maria. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Denied access to the gym on a Bank Holiday, even though the website clear states that I should have access 'All Day' on Bank Holidays
I checked the off-peak hours in advance of my visit to my local PureGym on the Summer UK Bank Holiday (Monday 31st August 2026).
In the online members dashboard it says that I should be able to access the gym 'All day' on Bank Holidays.
I travelled for 45 minutes to get to the gym, only to be denied access on arrival and have to give up and go home.
I informed customer services about this issue and they still have not issued a refund for this month (as requested), nor have they updated the information on their website, so that this doesn't happen to other members in future.
This 1 star review will remain up until PureGym issue a refund and update their website to show the correct information with regards to Off-Peak access to the gym on Bank Holidays.
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Jonny, thanks for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear you experienced issues accessing the gym on that day. We're afraid however a full month's refund would not be issued for this.
If you wish to discuss this further, please ask our team to direct you to PureHelp, who will be happy to investigate and advise you further.
Thanks, PureGym
amazing facilities
Very good amazing facilities amazing customer service
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Finnlay. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Like 24 access always something free…
Like 24 access always something free and help there if needed
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Troyjan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Deres app og hjemmeside
Deres app og hjemmeside, virker utroligt dårligt, det er hver gang jeg bruger at der er problemer eller den virker ikke
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Frederik, thanks for taking the time to leave us this review. We are sorry to see this is 1 star.
We are sorry to hear you are experiencing issues with the App and website. Could you please email our team at member.services@puregym.com with further information and they will be happy to take a look into this for you.
Thanks, PureGym
Its been a while since my last visit
Its been a while since my last visit. I love this branch in Canary wharf. Feel comfortable and able to get on with my reps. Ive done classes in the past. None today, but maybe soon.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Vanessa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Totally very well organised pure gym…
Totally very well organised pure gym team centre when you need them
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Mr Colclough. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Vastaus yritykseltä PureGym UK
Hi Lorna, thanks for taking the time to leave us this review. We are sorry to see this is 1 star.
We strive to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment
We would love to speak to you in further detail regarding the comments you have made. Could you please email our team at member.services@puregym.com with more details so they can further look into this.
Thanks, PureGym
Great equipment and layout.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Robert. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
A Little Gems that's Gym
A Little Gems that's Gym, very clean e pleasant, lot equipment , the PT team are sociable e kind, I like training over, feel so comfortable, the class with Ismail are amazing thanks guy's
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Tizana. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great work out at Pure Gym in Torquay.
It’s just what you’d expect from a good gym. The space is great. The Personal Trainers and Manager are so helpful.
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PureGym UK
Hi Richard. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.