I really enjoyed my process of receiving a small business loan from Prospa, the initial application was quick and easy, the following customer service I received from Saxon was incredible, totally unm... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Exceptional experience with the team. Professional and also friendly and helpful. Timeframe was very efficient with funds in our account very quickly once we had completed everything required. Than... Näytä lisää
Yritys on vastannut
I requested $30k but was approved $18k. This was disappointing. Our small business has produced consistent profit for 3 years so we would not enter into any commitment we would not either service or r... Näytä lisää
the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain. Thankyou, Jeff and Derek we love your work. We really apprec... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.
Business loans made easy.
Yrityksen kirjoittama
Yhteystiedot
The Mezzanine Floor, 19-21 Como Street, Takapuna, 0622, Auckland , Uusi-Seelanti
- 0800 005 797
- info@prospa.co.nz
- www.prospa.co.nz
4,5
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was offered a low interest rate
Was offered a low interest rate, but after the loan was agreed found that the interest rate is for the full loan across the term, and not the reducing balance.
So the actual rate paid works out much higher than 12.99% we were lead to believe.
Misleading and I think we're now worse off than if we had stayed away.
Their response below to my review makes no sense in relation to what I said - I don't need a deferred payment I need you to learn how to be transparent and upfront.
29. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Our Customer Solutions Team is empowered to work with our customers, to come to a solution together. We offer things like "one off payment deferrals" and reduced payments in certain circumstances. I understand you are not happy with how your situation was handled. We will be looking into this to see if there is anything else that could have been done, and will reach out to you.
Kind regards, the team at Prospa.
James was incredibly friendly and professional
James was incredibly friendly and professional at the same time. He engaged with me to make me feel relaxed and assured. He explained the process very clearly and also offered options for me to consider.
My needs were were more than adequately met and indeed the experience was far above what I had expected. Overall a fantastic customer experience for me.
26. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, James is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Absolutely fantastic service from Yagiz…
Absolutely fantastic service from Yagiz he made everything so simple, for this reason Prospa will always be my go finance company and the interest rates are comparable to the bank.
21. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Customer service is our main priority!
The person I dealt with made all the difference
The person I dealt with made all the difference and I'm so grateful.
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
We don't just listen, we hear what's important.
Excellent service
As always Henry was great to deal with, the loan application was processed instantly and Henry phoned as soon as the application had been accepted.
7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, Henry is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Great communication
Great communication , Gave me the Info I wanted in concise terms which allowed me to make an informed decision with all the facts and allowing for criteria that
have knowledge of made the process much easier for all and still meet our needs.
30. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
the level of communication and being…
the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain.
Thankyou, Jeff and Derek we love your work.
We really appreciate the work you put in with your clients.
All the best and regards
Brendon & Promjongkol
19. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Easy access
Easy access, no hassle, Quick response from friendly team at Prospa
4. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Jane was great Super bubbly
Jane was great Super bubbly, efficient and answered all our questions
14. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Our main focus is always a great customer experience.
Daniel is great in ensuring the smooth…
Daniel is great in ensuring the smooth application. Thank you.
13. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thank you!
I valued being able to work with the…
I valued being able to work with the same person to liase about my situation, Jane was very helpful in answering my questions
13. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Quick and straightforward
6. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thank you for your positive comments.
Mohamed was very clear and provided all…
Mohamed was very clear and provided all the information I needed t o make an informed decision. Feedback and timeframe was amazing.
5. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
A Very Professional Experiience…
The time in which the loan was requested, to the time it was approved. Also the dialogue, both by telephone and emails, between my Account Manager and myself was very professional, concise, and directly to the point, and he responded very quickly to my questions.
30. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Very helpful
Very helpful, quick and give you good options.
26. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thank you for your positive comments.
Vastaus yritykseltä Prospa New Zealand
Thank you for the 5 star rating.
Ilia is real good and he helped me a…
Ilia is real good and he helped me a lot during the process.
Highly recommended.
22. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for choosing us.
Great team, Even though we played tag
even though we played tag , outcome was acheived.
11. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Thanks for choosing us.
Mohamed was fantastic and got my loan…
Mohamed was fantastic and got my loan sorted in the blink of an eye...
5. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
We love delivering on our promises and are committed to providing a fast and transparent customer experience. Thank you for your feedback!
Quick/Prompt/Clear Comms
Quick, prompt clear communication.
Good follow up and also at a very busy time xmas/new year period.
Thanks to Justin and the team.
29. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prospa New Zealand
Our main focus is always a great customer experience.
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