Pinnaclesafety Arvostelua 

Booked in for September and the online system had i booked for august, There error but now they are saying I no showed.

I had a very rude worker ring up requesting no refund or I had to pay more money

“Dave delivered the training with fantastic energy and clear, descriptive insights. His animated style made the learning highly engaging, and I felt as though I was shadowing him in the role throughout.”

First of all. They charged me 3x more for the RPL (recognition of prior learning ) process than the course was worth in total.
I asked for clarification as this looked like a mistake, no reply to my email they just called for payment. My mistake for proceeding when they didn’t reply to my question.
So far been 4 months to complete the RPL process (trainer/assessor replied no less than 7-10 days after each submission for further info.)
Usually on a Sunday, email or calling me at 7am.
Now they won’t return my calls or emails to pay the cost (3 x original course cost) so I can study the last module so I can complete the course. I have trained heaps of courses in past with pinnacle wont use them again they lost their way

The online Trainer course is a dud, I don’t recommend. It’s pretty much impossible to get as many volunteers as they require to pretend to be students to complete the homework. I gave up. Waste of money.

I completed Pinnacle Safety and Training’s fast-track Certificate IV in Training and Assessment and had an excellent experience.

Before the course even started, Pinnacle did something many providers don’t: they prepared me properly. They checked my tech skills, my availability, my motivation, and—crucially—my understanding of what I was signing up for. They were very clear that this is a full one-year Cert IV condensed into an intense two-week delivery. No sugar-coating, no surprises.

I come from an academic and professional background and was deliberately looking for a way to bridge into VET delivery. I also spoke to a competitor about their “fast track” option, which in reality was going to take a minimum of four months. Pinnacle’s model—two weeks of immersive delivery followed by completion of the remaining assessment work—was exactly what I needed. In my case, that meant two intense weeks plus about another month to complete additional tasks (including a Christmas break), which was completely transparent from the outset.

I approached the course by clearing my schedule, putting everything non-essential on hold, and fully committing to the two weeks. Because Pinnacle had set expectations properly, the workload and pace were exactly what I expected. This is not a casual or low-effort course—it’s designed for motivated, organised adults who are prepared to work hard to fast-track a nationally recognised qualification.

I noticed some negative reviews before enrolling, and in hindsight many of them seem to come from people who weren’t suited to this style of delivery. If you need slow, highly scaffolded training, this probably isn’t for you. But if you’re a professional, academic, or career-changer who wants to move quickly into VET, Pinnacle’s model is outstanding.

Writing this review on Trust Pilot is actually me quietly closing a loop that started months ago when I was nervously scrolling reviews wondering who to believe. I've written this review specifically for others like me who need to get to the place of, “Oh… this makes sense.”

The trainer in Perth, Fiona Noble, was excellent, and the overall support—from pre-course preparation through to delivery—was strong and professional.

I’ve already recommended Pinnacle’s Cert IV to numerous academic colleagues who are looking to understand and work within the VET system, which is increasingly where the Australian workforce is headed—even for people with degrees.

Five stars from me. I’d do this course again in a heartbeat.