Excellent support from Pink Connect, especially David, who whilst migrating us onto their IT support system came across many issues but went above and beyond to ensure we moved over to their suppor... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Excellent support from Pink Connect, especially David, who whilst migrating us onto their IT support system came across many issues but went above and beyond to ensure we moved over to their suppor... Näytä lisää
Yritys on vastannut
We have used Pink Connect for our telephone services for over 5 years. Their technical support is excellent. IT solutions are not always easy when dealing with fairly non-technical people but they... Näytä lisää
Pink Connect did a great job in sorting out my transition to Microsoft 365 backed up all my old emails and added new software. If I ever need advice on every day IT issues they are on hand to... Näytä lisää
Yritys on vastannut
Jack and Jake arrived promptly on the day the attended. We were having trouble with wireless access in our building. They quickly and efficiently diagnosed and sorted the problem which is now sorted... Näytä lisää
Yritys on vastannut
Pink Connect is a national communications business - offering a complete suite of business, office and telecoms solutions for businesses across the UK.
Mill Street, CV36 4AW, Shipston-on-Stour, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Kyle Titus is an absolute credit to the business, he is always available to give support and resolve issues.
Beware of taking any telephony services from this company or their new owners SCG. Ever since taking out my contract in August 2023 I have had nothing but problems. They sign you up to ridiculous long contract terms (36 months or more) and if not careful keep renewing the term if you adjust your services. My VOIP phone line was hacked in January and they still are to debit me back the money. I've tried to end the contract to no avail. The account manager is always away and never comes back to you. When I asked who to escalate complaints to I was told there isn't anyone else. I know other customers of this company and we are all experiencing the same issues. Even at the end of your contract you have to provide notice in writing sent by post to their office and it must be received with more then 30 days of the end of the contract or you are deemed to have renewed for a further 12 months.
Raydon couldn't be more helpful ... he is so knowledgeable and brings the personal touch to a hugely efficient service provided to our Accountancy Company.
Kyle was very patient & explained everything thoroughly
Raydon Vetten looked after me very well and sorted the problem I had with my mobile email.
Helpful and very patient in guiding through issues on logging in to outlook.
sorted out my issues with passwords and authenticator.
The service was outstanding. The first call was with Kyle Anderson in the UK he rang back when he said he would and was very patient dealing with my problem. Kyle then raised a ticket for somebody else to contact me which they did the same day within a couple of hours. The support call came from South Africa and he was brilliant. Although I was on the phone for nearly an hour the advisor was amazing, so patient and helpful. Eventually the advisor went on to a remote call and fixed the problem which was great. Kyle Anderson then called me back to see if the problem had been rectified. A great and professional service
Raydon was very good at fixing the issues I was experiencing. The only reason I am giving 4 stars and not 5 is because we have been trying to sort this problem for a few weeks. This is not Raydons fault at all though. He was very polite and once he was assigned to the job he fixed it quickly.
Raydon was patient and helped me with a problem I have had since I upgraded my phone. His calm manner and expertise was a pleasure to deal with. Thankyou Raydon.
Rayden was very helpful in sorting out my issues
Raydon solved our issue well, although it took a little longer than I had hoped hence 4 not 5 stars - no reflection on Raydon for this though. He was helpful & thorough
Tristan was so kind, helpful and really informative. Problem got solved so quickly
Kyle resolved my query and emailed me a concise response.
I called customer support today and was helped by Kyle H. Kyle was polite and helpful and my query was dealt with and resolved immediately.
Thanks Kyle for a great service
Steven was great in fixing my issues with the desktop client. He was very thorough and got to the bottom of the problem quickly and efficiently.
Would definitely as for him again should I have any further problems.
Very responsive when we had trouble login into evonex phone app.
I had various issues with our systems which took several iterations to resolve. The time it all took was frustrating but I was grateful to Kyle for his determination to get to the bottom of the problem. My rating reflects the time it all took but Kyle did a great job and was kind and supportive as well!
I was helped by Kyle Titus and he was extremely efficient in helping me to add a printer to my computer after it was downloaded
We have used Pink Connect for our telephone services for over 5 years. Their technical support is excellent. IT solutions are not always easy when dealing with fairly non-technical people but they are always polite and reach a solution in the end.
Today Sam sorted or a printer issue following the purchase of a new computer - awesome support. Omar is equally great at supporting us.
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