Photobook UK Arvostelua 

208
•
TrustScore 3/5 tähteä

3,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Have been using Photobook UK now for over 5 years to produce a range of different books. Mostly lay flat Hard Cover Books of around 40 pages. Today received my latest three creations. All beautifully... Näytä lisää

Saanut 5/5 tähteä

I always love doing memory utilizing photobook! it makes our travel very special! Photobook is expensive on the other hand but it’s worth it. I hope photobook staffs read this and maybe lower their pr... Näytä lisää

Saanut 5/5 tähteä

I have used Photobook for many years now and just love the ease with which to put together precious memories that will last a lifetime. The colours of photos come back as real as you took the photo an... Näytä lisää

Saanut 1/5 tähteä

Ordered a personalised luggage tag but was disappointed with the product as the text on the back came out so small that it is barely legible. I contacted the company who showed me the proof that I a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Media & Kustannustoiminta

Yrityksen kirjoittama

Photobook UK is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook UK operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

208 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,1

Kaikki arvostelut

(208)

8 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I have used Photobook for many years…

I have used Photobook for many years now and just love the ease with which to put together precious memories that will last a lifetime. The colours of photos come back as real as you took the photo and the quality of paper used is excellent. I don’t even think about using competitor websites but prefer to stick with what I know knowing it will be 110%. I have always found the chat very helpful and once when a book arrived damaged through no fault of Photobook there was no quibble about a replacement. I love the new ephotobook too!

5. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great quality photobook

Great quality photobook - images are beautifully reproduced and the paper quality is excellent. We love the feel of the linen-bound covers! The website is easy to use to create your book, although we prefer to choose the layout of each page rather than rely on the software to auto-generate the layout. There are always excellent discounts and offers available, making the book great value for money. We have used PhotobookUK twice already and will definitely use them again.

12. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Book creation.

Photobook provide a great variety of book sizes and types. There are always excellent offers on different types of books. The creation of the book is clear and intuitive. Books are of a good quality and delivery is prompt.

15. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Misleading & Deceptive

Misleading & Deceptive! Photo book UK with a .co.uk address is NOT based in the UK and so shipping is a nightmare. I paid £20+ extra for “super rush” delivery (3-5 days) because it was a birthday present for my sick mother. But now it wont arrive until at least 4 days after it should because of “public holidays” in Malaysia where they are based and a trimming issue on their end. This takes it to 9 days after I placed the order so in fact longer than standard delivery! No compensation or refund offered. I’m absolutely disgusted. AVOID THIS COMPANY.

16. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I used Photobook for artwork!

I used Photobook to make myself an art book with some of my artwork. I tried out a couple of other companies but I felt more comfortable with this one’s software for putting the book together.
There was however a technical issue when the book arrived, but thanks to the incredibly helpful and kind customer service, I was sent a replacement. I’m very happy and will definitely use again!

8. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to build and personalised photobooks…

Easy to build and personalise the photobook. Lot of templates available. Quick service, I received my photobook in 1 week. And most important very good quality of finish! I have now been using Photobook UK for these resons. Additionally recently a new feature allow you to share your photobook book once finalised and order with friends and family which I really like!

16. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good quality, reliable service

I have used photobook many times over the last few years and have always found the quality of the photographs and the products to be very good. In addition their service is excellent - delivery is always on or before the estimated date. Highly recommended!

12. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Charged customs

Paid £250 for a photo album, I then received a £76 customs fee as it came from Malaysia!
Photobook UK claimed it's part of their terms.
Why are you printing albums overseas and not disclosing it?!
Avoid at all costs

28. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Having produced one book i tried to…

Having produced one book i tried to duplicate and make changes - error message after error message - did the online help? not at all no response - they keep emailing telling me they have responded when they have not. There are better services out there

26. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not UK company, custom charges

Didn't realise the product was being printed and dispatched from Malaysia. Original courier was DHL but after a few days the update was it was returned to sender. Contacted Photobook who advised it was being resent via Aramex. After another week I had a call from Aramex to say my photo album was being held by customs and they would need me to pay a customs charge!! They didn't know how much but would send me a text to pay.

It is not clear that the item is dispatched internationally but even still, according to the UK trade tariffs photo albums appear to be exempt from duty so not sure why customs have stopped the item.

Really not happy, having already spent a lot of money on the album I didn't not expect to have to pay even more (and the website is quite misleading on where the items are being dispatched with loads of references to UK, free delivery and delivery guarantees.

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not UK based. Multiple issues

I really wish I had checked these reviews before using this Company. I assumed they were UK based - (photoboxUK) & I needed a speedy delivery for a 50th birthday. The book was expensive plus I paid - without realising how expensive it would be - over £30 for super quick delivery. The book has still not arrived - missing the birthday, plus it is now being returned to Malaysia where it was produced, due to some customs issue. You can’t phone and speak to anyone at PhotobookUK, their WhatsApp chat service doesn’t pick up, there is no option but to send an email and hope for the best. I have never felt so let down by an online service. Will never use this company again. Avoid.

7. helmikuuta 2024
Oma-aloitteinen arvostelu

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