Banner for PGL Travel

PGL Travel Arvostelua 

1 539
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We wanted to commend PGL for being so well organised and diligent. We particularly like the high staff to kids ratio and it puts parents at ease for ensuring the boys will be well looked after. The... Näytä lisää

Saanut 4/5 tähteä

Great activity weekend at Newby Wiske. The range of activities meant everyone had the chance to try something new, and challenge themselves. We were well looked after and mealtimes were well catered... Näytä lisää

Saanut 5/5 tähteä

I took a group of 24 Guides (girls aged 10-13) and 5 adults to PGL Dalguise in Perthshire. Great experience overall. Girls enjoyed all the activities. We had a nice mix of challenges high activit... Näytä lisää

Saanut 5/5 tähteä

Our son had a difficult year at school and his confidence was low. He came away The PGL from the stay at PGL with boosted confidence and a sense of achievement. He said he would go again without being... Näytä lisää

Yrityksen tiedot

  1. Seikkailulajikeskus

Tietoja yrityksestä PGL Travel

Yrityksen kirjoittama

Here at PGL we have been using the power of adventure and exploration to enrich young people's lives for 65 years.

Our holidays enable children to discover their potential and create memories to last a lifetime.

Travel with us as a school, individually - on our children-only holiday camps - or bring the whole clan on a family adventure. What is in common on all of our breaks are that the kids come first - with unrivalled care from our experienced on-site teams, a fun-filled activity schedule and a good dose of something we call the PGL magic!

Find out more for yourself at www.pgl.co.uk

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 96 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(1 539)

558 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Not what we hoped for

Chloe chose the Osmington location because of the activities shown on the web site, there were a lot of water based activities shown. Chloe was disappointed that over the stay she only did one water based activity.
Chloe had a bad experience of another girl being mean to her. The staff were great about it but Chloe had to share a room with the girl and her attitude ruined Chloe's experience.

11. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi Stuart, thank you for sharing your feedback. We’re sorry to hear that Chloe was disappointed with the range of activities she took part in during her stay. Our itineraries are carefully created to include a mixture of activities on land, water and in the air too. This is to ensure there is something for everyone to enjoy.

We’re pleased to hear that our staff were on hand to support Chloe during her stay but completely understand how this situation would have impacted her experience.

Thank you for taking the time to leave us a review.

Saanut 5/5 tähteä

PGL is a fantastic experience for…

PGL is a fantastic experience for children. The centres are fantastic, such a big range of activities with really well trained staff. The time away from parents with other children doing new things seems so good for children's independence and development.

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi Beth, Thank you so much for your glowing review! We're so pleased to hear you recommend our centres, activities and wonderful staff.

That is what our Kid's Camps are all about! A chance to ditch the screens, make new friends, try out new activities and gain confidence and independence along the way.

Thank you again!

Saanut 1/5 tähteä

lack of safeguarding/support for additional needs

Complete lack of safeguarding, and poor oversight by staff meant that bullying and intimidation from other children went unchecked, resulting in a distressing experience for my child who has additional needs ( which were clearly highlighted on booking). Consequently I would absolutely not be recommending PGL, particularly for children who have additional needs.

11. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hello Caroline, we're really disappointed to hear about your child's experience. Safeguarding and safety is our top priority, including a zero-tolerance approach to bullying. We'd like to investigate what happened, so we'll pass on your details to the customer care team immediately so they can begin looking into this for you. Thank you for bringing this to our attention.

Saanut 3/5 tähteä

It's a well run organisation but my…

It's a well run organisation but my kids were a bit disappointed in the food (quality and quantity) and not so impressed by the activities. My sense (since I went myself 30 years ago) is there is a lot more focus on health and safety and the more adventurous activities have been cut (like quad biking, trail bikes, sailing).

27. heinäkuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi, thanks for taking the time to share your feedback. We're pleased to hear you found PGL to be a well-run organisation, although we're sad to hear some aspects of the experience didn't quite hit the mark for your children.

We know food is an important part of any trip, and while we offer an unlimited salad and pasta bar at every meal, along with alternative options from our catering team, we're sorry to hear it wasn't a hit with your family. As for activities, our programme has evolved over the years and now includes more than 50 adventures designed around what young people enjoy most today. Sailing is still available on our Aqua Explorer holidays, and there's plenty of variety to suit different interests and confidence levels.

If your children are looking for even more thrills, we'd recommend our Adrenaline Quest holidays, which combine some of our most exciting activities with theme park visits!

Thanks again for your feedback. We'll be sure to share it with the team.

Saanut 5/5 tähteä

Dalguise is amazing!

My daughter has been to Dalguise for the last three years,its a great experience for children.The staff are all brilliant,my daughter is very shy but she has never had a problem there,she has loved every single trip.There is a massive selection of activities,they are kept busy all day,every day. The value for money is amazing,3 or 4 activities every day plus food and accommodation,can't fault it at all,would highly recommend to anyone

27. heinäkuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi Lynne, thank you for the brilliant review of PGL Dalguise, we're so pleased that your daughter had such a great time, and felt full of confidence. Thanks for the recommendation of the activities, accommodation and value - we hope to see you again soon.

Saanut 5/5 tähteä

My daughter had an amazing time at PGL

My daughter had an amazing time at PGL Windmil Hill during her 2-night stay. She absolutely loved the activities and even wished she could have stayed longer so she could complete all the activities available. The variety of experiences on offer kept her engaged and excited throughout her stay.
The accommodation was excellent, with clean and spacious rooms that made her feel comfortable and settled. The day staff were fantastic, always friendly, energetic, and accommodating, which really added to the positive experience.
She also enjoyed the food very much. The portions were just right, and there was plenty to keep her satisfied after a busy day of activities.
One thing I particularly appreciated was the no-phone policy during daytime activities. I think it's wonderful that children are encouraged to be fully present, enjoy the moment, interact with others, and simply be kids rather than being attached to their gadgets all day.
The only area for improvement would be the supervision at night. While it's understandable that teenage boys can sometimes be mischievous, it would be appreciated if the night staff were a little stricter when dealing with disruptive behaviour. My daughter and the other girls found it difficult to sleep because some boys were repeatedly knocking on doors and running away late into the evening.
Overall, my daughter thoroughly enjoyed her stay and came home with lots of great memories. Despite the minor issue at night, PGL provided a fun, active, and memorable experience that she would happily do again.

4. elokuuta 2026
Oma-aloitteinen arvostelu
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hello, thank you for leaving us a 5 star review! It sounds like your daughter had an absolutely brilliant time, and made the most of every moment. PGL is about getting off phones and enjoying the great outdoors with new friends, new activities and making lots of new memories.

We'll pass on your feedback about the night-time knockers to our teams - our night support teams supervise the accommodation blocks overnight, and its important to us that everyone has a great nights' sleep.

Thanks again for the brilliant review and we hope to welcome your daughter back for another adventure soon.

Saanut 5/5 tähteä

Amazing experience

My daughter had an amazing time at PGL at Windmill Hill during her 2-night stay. She absolutely loved the activities and even wished she could have stayed longer so she could complete all the activities available. The variety of experiences on offer kept her engaged and excited throughout her stay.
The accommodation was excellent, with clean and spacious rooms that made her feel comfortable and settled. The day staff were fantastic, always friendly, energetic, and accommodating, which really added to the positive experience.
She also enjoyed the food very much. The portions were just right, and there was plenty to keep her satisfied after a busy day of activities.
One thing I particularly appreciated was the no-phone policy during daytime activities. I think it's wonderful that children are encouraged to be fully present, enjoy the moment, interact with others, and simply be kids rather than being attached to their gadgets all day.
The only area for improvement would be the supervision at night. While it's understandable that teenage boys can sometimes be mischievous, it would be appreciated if the night staff were a little stricter when dealing with disruptive behaviour. My daughter and the other girls found it difficult to sleep because some boys were repeatedly knocking on doors and running away late into the evening.
Overall, my daughter thoroughly enjoyed her stay and came home with lots of great memories. Despite the minor issue at night, PGL provided a fun, active, and memorable experience that she would happily do again.

4. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thank for leaving us a wonderful 5 star review! We're so pleased to hear that your daughter had a brilliant 2 night stay, perhaps next time she'd like to stay with us a little longer and have an even bigger adventure? Thank you also for the feedback about the knocking, we'll pass this onto our teams - we're always looking for ways to improve and it's very important that our guests get a good nights' sleep, ready for more action and adventure the following day.

Thanks again, and we hope to see you again soon!

Saanut 5/5 tähteä

A good British experience for our American children

At this tween/early teen age, situations are beginning to get a little uncomfortable. PGL has given us two opportunities now to force our children to work through them. The challenge this year is that our kids in the 11-13 range visited with those that were younger, and they felt it! We did not realize PGL staggered groups but we know for next time.

While, right now, our children do not want to return for a visit to ANY site, I am confident we can find a good experience for next summer.

At all times, we felt they were safe. They DID go with phones and had opportunity to ring, and they saved those times for what was truly important. We rang the on-call number and were immediately in contact with staff who tried, with other staff, to facilitate a better experience. Couldn't have been more pleased.

1. elokuuta 2026
Oma-aloitteinen arvostelu
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thank you for leaving us a 5 star review! We're so glad your children were able to experience an authentic British adventure with PGL. Our Kids' Camps are a great way for tweenagers to experience independence and freedom in a safe, supported environment - so we're really pleased to hear they had a great time.

Our age groups are 8-11, 11-13 and 13-16, so if your child is between ages you can choose which age group to put them into, I hope this helps for next Summer. Thanks again for the lovely review.

Saanut 5/5 tähteä

Big thumbs up from my 8 year old

My 8 year old daughter had the most fantastic 2 night 3 day stay at Bawdsey Manor this Summer. She went alone but quickly settled in, made friends, had great new experiences and challenges and was devastated to leave. I didn't get and didn't want a detailed run down from staff of what she did or was doing the whole time, so I only have her account to go by, but the staff did contact me once about something minor and that reassured me that they do have a close and continuous eye on all aspects of their wellbeing. I will be booking again at my daughter's request.

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

BIG THUMBS UP right back to you! Thanks for the brilliant 5 star review, we're thrilled to hear that your daughter had a perfect time. We can't wait to welcome her back for her next big PGL adventure!

Saanut 5/5 tähteä

My son and his friends had the best…

My son and his friends had the best time! they barely wanted to call or talk to us the entire week they were so enthralled with the experience and the activities.

21. heinäkuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thank you for the 5 star review! We're delighted to hear that your son and his friends had a brilliant time - and that they were too busy adventuring to think about calling home. We hope to see you again soon!

Saanut 5/5 tähteä

Very successful camp week for my 12 year old !

My daughter came back extremely happy with her experience at PGL Liddington and already said next year she would like to stay 2 weeks instead of one.

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi, thank you for your 5 star review! We're so pleased your daughter had a great time at Liddington - two weeks at PGL sounds like a brilliant adventure. We look forward to welcoming her back again soon.

Saanut 5/5 tähteä

Excellent value for money and the most…

Excellent value for money and the most fun holiday with my 14yr old son.
Booking again for next summer!

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi Sian, thank you for the lovely review - we hope that you made lots of happy memories with us, and we can't wait to see you again next summer.

Saanut 5/5 tähteä

Repeat customers!

Both my daughters repeatedly ask when they can return to PGL camp (Marchants Hill) they have been 3 times already this year during the school holidays. They always come back to full of enthusiasm and tell us how much fun they had at all of the activities. Never a dull moment, often they come back shattered and needing several days to recover from all the excitement.

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Wow, what a fantastic review - thank you. Sounds like your daughters are real PGL experts by now, it's brilliant that they have such a passion for adventure and the great outdoors - thank you for the wonderful feedback and we'll pass your comments onto the team at Marchants Hill.

Saanut 5/5 tähteä

It was the gift of being himself

My 11 yr old grandson has had a traumatic year -his dig died, his grandma nearly died and his parents split up. After his initial three nights he asked to stay for another four. Then another week (this was refused). While he was at PGL he said he felt different - freer and happier. I credit the staff and the other children with helping him put down new happy memories over his traumatic ones.

21. heinäkuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi Joanna, thank you so much for taking the time to share such a heartfelt review. We're incredibly touched to hear about your grandson's experience, especially after such a difficult year. Knowing that his time at PGL helped him feel freer, happier and able to create lots of new memories means so much to us. We'll be sure to share your kind words with our team, who work hard to create a supportive and welcoming environment for every child. We hope to welcome your grandson back again soon for more adventures and happy memories.

Saanut 5/5 tähteä

First time my two 13 year old teenagers…

First time my two 13 year old teenagers went to PGL Osmington Bay and they thoroughly enjoyed and are already asking to go again
They made a lot of new friends too.
Their group leader Rebecca was a blast and made them feel at home

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thank you for the brilliant review - and for highlighting Rebecca too! We hope to welcome your teenagers back again soon.

Saanut 5/5 tähteä

Perfect experience lovely calm people…

Perfect experience lovely calm people and beautiful local venue. Couldn’t have asked for more! A very happy child who didn’t want to leave and so proud of what he accomplished having complex needs! Thank you!

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thank you for leaving this lovely review, we are delighted to hear that your child had a brilliant time, and left happy and proud of all the things they accomplished! We hope to welcome you back soon.

Saanut 5/5 tähteä

Windmill Hill

Windmill Hill
Miriam was brilliant with the girls
Lots of activities x

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thanks for the brilliant review, we're delighted to hear that your girls had a great time, and thank you for highlighting Miriam too! We hope to see you again soon.

Saanut 5/5 tähteä

My son had an excellent trip

My son had an excellent trip. He loved all the activities, he enjoyed the food (a bit of a rarity) and really engaged with the entire trip.

He was smiling from ear to ear when I had a video call with him and was exactly the same when I picked him up. In his words he had “the best time ever”

Staff were fantastic throughout and communicated really clearly when needed and the location at Bawdsley Manor was idyllic.

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

The best time ever? That's so brilliant to hear - thank you so much for sharing such a great review, we're delighted to hear that your son had a great time, and even enjoyed the food!

Saanut 5/5 tähteä

Excellent

Absolutely excellent camp, lovely place

3. elokuuta 2026
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Thanks so much for this 5 star review, we're so pleased you had a great time.

Saanut 1/5 tähteä

Lack of proper supervision that exposed…

Lack of proper supervision that exposed my son to a sexual encounter. He is being sent home but PGL staff allowed at night for 13 year old boys and girls to be together and even allow them to take blankets out of their rooms to then
Bed together and touch each other. I will be raising this with ofsted and any other authority that needs to know of this

11. elokuuta 2026
Oma-aloitteinen arvostelu
PGL Travel-logo

Vastaus yritykseltä PGL Travel

Hi Stephen, we're very concerned by the details of your review as the safeguarding of our guests is paramount. What you have described is not something we allow, and we would like to understand exactly what has happened so this can be looked into urgently. If you haven't already done so, please could you contact us on 03333 212114 or send us an email on customercare@pglbeyond.com . Thank you.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin