Hello,
We're sorry to hear about your experience. However, we believe this review has been posted on the wrong business profile.
**Personalabs and Persolabs are two separate, unaffiliated companies.** Personalabs is a direct-to-consumer laboratory testing company and does **not** offer €1.45 online tests, recurring subscription services, or automatic membership charges.
The products, subscription, billing practices, and customer service described in your review are not associated with Personalabs. If your experience was with **Persolabs**, we respectfully ask that you update or remove this review from the Personalabs Trustpilot profile and post it on the correct company's page instead.
If you believe your experience was actually with Personalabs, please contact us with your order number, the email address associated with your purchase, or a screenshot of the transaction showing the merchant name so we can investigate the matter immediately.
Thank you for your understanding and for helping ensure reviews are posted for the correct business.