ParrotUncle Arvostelua 100

I emailed a question twice and we never really answered. I like the product I purchased.

The fan is constructed very well easy to put together and hang in works amazing. I don’t think I’ve ever seen a fan run so smooth without one single vibration.

The reviews of this fan helped us make the decision to buy it. Was disappointed however when the box was delivered with a powder substance on it, the nails keeping the box together were rusted as if it had been sitting in a warehouse a while and had sat in water.

I ordered the fan and it is not putting out the air as advertised. I tried to call to exchange it for a faster fan and the customer service was horrible. The fan also tilts when at high speed and they want me to send a video of this before I can return it. Beware, they do not take “used” fans back so if you hook it up and aren’t satisfied then you are stuck with the fan. In my case I bought two so I’m out of a lot of money.

Delivery was very fast. Installation instructions were easy to follow. The fan is super quiet! The price was great - and with a DC motor too!

No recomiendo para nada comprar aquí, a mí me engañaron. Atención al cliente inexistente, si tienes algún problema no hay teléfonos de contacto en España, cuando he comprado en la web española; solo un chat dónde te atiende una máquina, cuando solicitas hablar con un agente humano, te pone en espera, pero no se conecta nadie y estás esperando hasta que te cansas. Si quieres ahorrarte disgustos y que jueguen con tu dinero, no compres en esta web, no tienes garantías, experiencia malísima.

Installation went well with good instructions. Fan appears to be well built and works well. The price was a major reason for buying and I am pleased.

We received our new fan and had it installed. The process went so well and the 60 in. Fan is
Perfect for
Our great room. Love how stable and quiet it is. Also the remote with dimming, timer and control options are wonderful. We would buy again from them!

The items are still back ordered so no delivery. Did receive message of the delay after asking about the delay.

I didn't see a fan with no light kit costing me 10 bucks more to buy the 84 inch fan, My first fan did not have the light kit and I wanted them all to match so now I have two with a light and one without.

I ordered a fan and a 48 inch downrod to go with it and received both, however, when the electrician came to install it, he said the wires in the downrod don't connect to the wires on the fan. So I tried reaching out to support, but I can't get ahold of anyone at the company. The downrod should have just come with the correct wiring in the first place but not being able to reach anyone to correct the mistake is highly frustrating. I have sent emails, left a voicemail and used the AI chat which says the issue has been escalated, but nobody has reached out to me. At this point I can't return the fan as it's been opened so the only thing I can do is see if the electrician can connect the wires another way.

Came on time ..good quality

Great selection, quick delivery

First, this ceiling fan only lasted 3 years before the DC controller went bad. I have 3 other fans in my house older than 19 years with no issues, but they are AC fans.

Second, the DC controller I ordered is shipping from China which is horribly slow and I don't like supporting China. This is the last thing I buy from Parrot Uncle.

Wrong color fan delivered to me and you don’t answer your phone, reply to my emails. I cannot get ahold of anyone to correct the mistake.

Noisier than what I expected and wished now it moved back-and-fourth

I had a very frustrating experience with Perimost/Parrot Uncle customer service.

After placing an order (Order #3869), I noticed the same item was available at a lower price elsewhere and reached out to request a price adjustment or assistance with a return. Initially, they responded and asked for my details, but after that, communication completely stopped.

I followed up multiple times over several days and received no response at all. There was no resolution, no update, and no effort to address the issue.

It’s disappointing because the process started off normally, but once it came to actually helping the customer, they simply disappeared.

I would not recommend buying from them if you expect any kind of post-purchase support.

Very good service , thank you