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The Paris Pass Arvostelua 7 781

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Paris Pass worked out really well as it helped us to structure our stay in Paris and it also included some additional experiences such as wine testing, Rex movie theatre, walking tours etc. One note:... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ha sido una grata experiencia, lo recomiendo. Por poner un pero, deberían actualizar el horario del globo, que por estar erróneo no pudimos subir, todo lo demás muy bien

Yritys on vastannut

Saanut 1/5 tähteä

Voll die Katastrophe! Nicht eine der angeblich 55 Atraktionen kannte diese Truppe. 158 Euro in den Wid geschossen. Betrug fast das Ganze gut zusammen.

Yritys on vastannut

Saanut 4/5 tähteä

Tantissime attrazioni comprese, facile, veloce e con proposte meravigliose. Non do cinque stelle perché non consente di prenotare certe visite e perché dovrebbe durare un giorno in più per consentire... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkailusivusto

Yrityksen kirjoittama

The Paris Pass is the complete sightseeing package for visitors to the city. Holders have access to over 60 attractions at no extra cost, a 2 day hop-on-hop-off bus tour ticket, a comprehensive guidebook and a Metro Travelcard! Popular attractions included are Louvre Museum, Palace of Versailles, Wine Tasting Experience, Notre Dame Cathedral and The Orsay. Discover more and spend less with The Paris Pass! Learn more online...

Learn more about The Paris Pass

Yrityksen kirjoittama

SAVE MONEY!
The Paris Paris includes entry to over 60 top attractions and a bus tour. It even includes a Travelcard for unlimited use of public transport.
SAVE STRESS!
The Paris Pass includes everything you need to explore the city and see the sights. No need to buy tickets everywhere you go.
SEE MORE!
The Paris Pass allows you to see more of the city and helps you discover things you didn't know about.

Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

8 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Don't not includes Versailles garden

The pairs pass includes free admission to the Palace of Versailles, but almost not includes the Versailles garden access except you are there on Monday. We had to buy tickets.

7. elokuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi! We're sorry to hear that you had to pay an extra ticket on the spot. In fact, the Paris Pass includes a Paris Museum Pass which gives access to the Château de Versailles as well as to the gardens on some occasions. During musical and fountain shows, the garden is not accessible. We will make sure that our content is clearer to avoid any confusion in the future. Apart from this issue, we hope you enjoyed your stay in Paris with your Pass.
Sincerely

Saanut 5/5 tähteä

Very good value for the money!

Very good value for the money!
All attractions and fun eating spots included. Children only pay half.

13. elokuuta 2024
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Vastaus yritykseltä The Paris Pass

Hello,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

Saanut 5/5 tähteä

Thank you

Thank you! We went on a number of adventures / food we might not have known about. Definitely saved money!

9. elokuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Marianne,

Thank you for taking the time to write a review. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 5/5 tähteä

More then worth the money

More then worth the money, entry at everything you could possible want to see plus pure french gastronomic experiences.
No problem in the entrance, everything worked amazing!
Really really recomended!

7. elokuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Rita,

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Saanut 5/5 tähteä

You need this

This pass has every experience that you wanna try in Paris in one easy card

29. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Tameika,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Regards,
Go City

Saanut 1/5 tähteä

Stole money from my card

Overcharged after applying discount code on website. Poor customer service, still awaiting email response.

28. heinäkuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Paris Pass

Hi Lenka,

Thank you for bringing this to our attention. We're so sorry the discount did not deduct from your order. I have refunded you 10% additional. You will also see an email with the refund details shortly.

Warm Regards,
Go City

Saanut 4/5 tähteä

We enjoyed our time in Paris

We enjoyed our time in Paris. The Pass made it easy to see the things we wanted and also added a few things we wouldn’t have known about. I took off 1 star for how confusing and hard it was to get the museum pass downloaded to our phones. I wish that could be saved in the app.

16. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hello,

We really appreciate your feedback and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 5/5 tähteä

Good experience

Good experience, a lot to choose from.

19. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hello,

This made our day! Your review means a lot to us. We hope to serve you again in the future.

Regards,
Go City

Saanut 4/5 tähteä

If well planned the pass can really save you money

If well planned, the pass can really save you money. This however, requires some serious research in advance and taking your time to mark the activities/attractions you would like to visit and the time slots available for each of them. Note that the places that require a reservation in advance have some fixed time-frames when the pass can be used which are not the same if you would like to visit the same place without the pass. So you have to coordinate well all the possible time slots, the time needed to get from one attraction to another and your overall desire to be on a quite hectic schedule. We had a plan for each day starting from 10 AM and even though we didn't manage to follow it the entire time, we still managed to visit most of the places which we wanted and if we had to pay for each activity, we would pay more than 2 times more than the fee we paid for the pass (we had a 4-day pass).
Another thing to note is that the prices on the website are subject to discount almost all the time. I was following the website and there were promotions running almost every week - usually about 10%, sometimes even more.
The Paris pass is digital so all you have to do is download the app and import your purchase - you receive easy to follow instructions and we had no problems with that. Scanning the pass was enough to get through, no problems at all.
You have to additionally download the Museum Pass - I believe after the download, this can also be kept digital and scanned from the phone but we had it printed in advance and didn't have any problems with any of the museums. Note that even when making a reservation (Versailes, Louvre, etc.) where you receive a ticket from the respective museum, you still have to show the Museum pass.
We really liked the restaurants which are included with the pass - we tried all of them and everything was great and represent an awesome addition to all the attractions.
Why I give 4 stars?
Some of the attractions (especially the restaurants) are not pinned correctly on the map of the app and we had some difficulties finding them.
It is not for everyone - for a casual tourist without a proper planning it may not prove to be worthy and may result in an actual financial loss.

15. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hello,

We really appreciate your feedback and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Regards,
Go City

Saanut 5/5 tähteä

A must have!

There is so much to do and see in Paris and this pass really encourages you to explore. We loved how much free food was on there too!

16. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Sarah,

We are beyond thankful for your review.

Best Regards
Go City

Saanut 3/5 tähteä

It did not scan well on mobile phone…

It did not scan well on mobile phone making it not user friendly for travelers abroad thus making you have to carry physical paper pass to the museums.

10. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Lili,

Thank you for bringing this to our attention. We're sorry to hear that the pass was not easy to use from a mobile device. Feedback like yours is valuable to us as we aim to provide the best experience. We appreciate this and will pass your comments along.

Warm Regards,
Go City

Saanut 1/5 tähteä

I was upset about only using the pass…

I was upset about only using the pass on consecutive days. I was not honored another day even though I never used it at all one day due to weather issues.

16. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Joel,

Thank you for taking the time to leave a review. Your feedback is extremely important to us. We're very sorry that you were disappointed with how the pass works and will be reviewing your order further. We will take your comments on board as our goal is to always provide a great experience.

Warm Regards,
Go City

Saanut 4/5 tähteä

Great value, and great help with what to see during your holiday

Paris Pass was great, and great value, too. We loved having all the attractions listed and described, with details, maps, etc., in one app. We enjoyed the variety of attractions, even ones involving food and drink were available! The only gripe was the lack of clarity around claiming and downloading the Museum Pass separately. We tried to access the Louvre with our Paris Passes, and computer said No :-) We were bewildered as to why not, and what to do about it. Eventually, all was clarified, but there was no need for the confusion.

12. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Magdalena,

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.

Warm Regards,
Go City

Saanut 1/5 tähteä

Horrible customer service

They send a discount code that the web pages accepts but after they change the price without discount. After sending several mails explaining the issue and showing evidence that is not a bank issue, no answer. The chat in the pare is useless. Never ends in a real person, is always only pointing to the FAQs. They sell in Spain but they only have a US support number so not possible to be sure If it is really cost free as they say. In summary… really horrible customer service.

4. heinäkuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Paris Pass

Hi Carme,

Thank you for taking the time to write a review. Your feedback is extremely important to us. We're so sorry to hear about your unpleasant experience and would like to look into this for you as soon as possible. We have requested essential information from you regarding the order. Please provide the requested information so, we can contact you and assist you accordingly.

Regards,
Go City

Saanut 1/5 tähteä

Overcharged after applying discount…

Overcharged after applying discount code on website. Poor customer service, still awaiting email response 1 week on. Great concept, poorly managed.

10. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Doug,

Thank you for taking the time to write a review. Your feedback is extremely important to us. We're so sorry to hear about your unpleasant experience. We don't want our customers to have any kind of bad experience and would like to look into this for you as soon as possible. Our team will get in touch with you so, we can assist you with a possible resolution.

Regards,
Go City

Saanut 4/5 tähteä

Solo tuvimos un poco de complicaciones…

Solo tuvimos un poco de complicaciones con la reserva para subir a la Torre Eiffel, de ahi todo lo demás estuvo bastante bien.

28. kesäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hola Ernesto,

Agradecemos que se haya tomado el tiempo para dejarnos una reseña. Sus comentarios son valiosos para nosotros ya que nos motivan constantemente para mejorar y brindar los mejores servicios posibles.

Un cordial saludo,
Go City

Saanut 5/5 tähteä

Si realmente quieres visitar y conocer…

Si realmente quieres visitar y conocer Paris, es la mejor forma!!! Totalmente recomendable!!!

29. kesäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hola Silvia,

Agradecemos que se haya tomado el tiempo para dejarnos una reseña. Sus comentarios son valiosos para nosotros ya que nos motivan constantemente para mejorar y brindar los mejores servicios posibles.

Un cordial saludo,
Go City

Saanut 4/5 tähteä

Very helpful

Wonderful selection of tours and activities. The trip planner within the app was very helpful. I wish the app integrated with the tickets required for each vendor. Admission took longer than necessary because of our (and the ticketing attendants) confusion. May not be the most economical option, but is very good to narrow down the seemingly endless options when visiting Paris.

1. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Sabrina,

We really appreciate your feedback and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.

Best Regards
Go City

Saanut 5/5 tähteä

Great sights. Good food

The Paris pass was a great way to see a number of key sites and eat delicious food in restaurants we might otherwise have missed or felt were too pricey.

2. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Gillian,

Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.

Best Regards
Go City

Saanut 5/5 tähteä

Fantastic value for money

2. heinäkuuta 2024
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Vastaus yritykseltä The Paris Pass

Hi Linda,

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle free experience.

Best Regards
Go City

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