Paragon Software Group Arvostelua 

The primary failure of this deployment lies in an over-engineered, cloud-dependent Digital Rights Management (DRM) architecture that completely isolates offline users.
By forcing the application to rely on a local background network loop that fails to gracefully degrade when internet access is absent, the user interface gets trapped in an endless loop of generic error modals rather than presenting the manual fallback options promised in the official documentation; and all because their online activation methods are also inoperative.
Furthermore, because the licensing server generates static cryptographic .json payloads that the local core binary tool frequently misinterprets as empty or mismatched—even when paired with a verified, hardware-locked PC GUID—paying customers are effectively locked out of their own data.
To turn this into a constructive path forward, the company must decouple its basic core driver functionality from aggressive online token handshakes, ensuring that local fallback verification is highly visible and functions independently of network availability. By implementing strict, human-readable error logging instead of obfuscated login alerts, and thoroughly testing their portal-generated keys against standard retail software builds, they can transform a frustrating, barrier-heavy verification process into a seamless, customer-first user experience.

Despite waiting several days for their tech support to respond, even at a tier-1 level, nothing has been received and this matter is still open, effectively costing users a significantly high amount in wasted time and resources.
Is that the level of customer service we accept from tech companies?

I've been using this software for several years. It has never failed me. All backup software packages have their issues and kinks. Paragon Hard Disk Manager 17 is robust and reliable.

Trial expired, decided to buy, and it takes a minimum of one business day to complete the purchase. I need it like right now, what ancient practice is this?

All I need are the ARM drivers for APFS formatted disks for my business backups. While the website states they are available upon request, I haven’t been successful in getting access to them. Unfortunately the people at Paragon are unwilling or unable to send them.

Follow up: Paragon refunded my money as of 01 May 2026. I guess my advice is to be careful. Giving them an extra star.

I rely upon the NTFS for Mac application to function. I absolutely must be able to read and write to my portable HD from either my Mac at home, or from PCs wherever necessary. When I lost the functionality to write to my HD in 2024, the Paragon team helped me restore it immediately. Maria was my first point of contact, and then Viktor followed up. He provided the solution to my problem instantly. I was incredibly impressed.

Fast forward two years to 2026 and I had to wipe the internal drive on that Mac, losing my app. I emailed back to Paragon, again looking for help. Once more, Viktor got me up and running in a heartbeat.

Based on my two experiences, both of which I considered to be critical problems, I cannot recommend Paragon highly enough. Fantastic application, superior support.

absolute Abzocke. Man bezahlt für eine Lizenz, aber das Programm steigt irgendwann aus und man muss neu registrieren. Das geht aber nur 3 Mal (!!!) danach muss eine neue Lizenz gekauft werden.
Schöne Grüße an Herrn Trump

2026 and you still cant change a contact email address on one of their 4 of 4 licensing server portals. Lost all confidence, looking at open source solutions for NTFS read/write, they might be marginally slower but at least you dont have to worry about trying to log onto a license server to find your account is no longer valid. Well done Paragon yet another dinosaur company.

1.- compre Sw recuperación de datos de disco duro
2.- no conseguí activar ni registrar el programa, sin embargo tengo cargos mensuales en la visa
3.- dept de soporte tardo 6 meses en contestar y no resolvió el problema de la activación
4.- llevo 2 meses enviando mails a dept soporte para desvincularme del Sw y lo más importante parar los cargos recurrentes a la visa, sin respuesta ni solución hasta el momento

Esta empresa es un fraude

I have just wasted an hour of my time trying to download this hot mess of software. I clicked on setup to try and install, and then it came to an 'End User License Agreement' with 'accept' greyed out. There is a link under it to some actual End User Agreements, but again no way to accept them. After going round in endless loops, I gave up and uninstalled it. Never again.

software werkt alleen als je een account aan maakt. Heb ik gedaan, herkent hij de serial code niet die ik heb aangekocht. Klantenservice geeft geen gehoor... € 30,- lichter

Useless garbage! The product is impossible to be installed on a brand new mac mini m4. The setup stuck on an instruction page and using the app is impossible. DON'T WASTE MONEY, FOR THIS THRASH!

Cette entreprise est a eviter, je suis entrain de vivre une totale arnaque avec eux j'ai acheté un logiciel qui devait faire monts et merveilles, j'ai payé 78 euros mais en retour, je n'ai que la version d'essai. le contact avec eux est impossible. j'ai demandé un remboursement, mais jamais de réponse en retour. et l'utilisation de leur logiciel a provoque la panne complete de mon ordi. je viens enfin d'etre remboursé

Für den Umstieg auf Linux habe ich das Linux File System for Windows erworben. Das Tool lief eine zeitlang problemlos. Irgendwann ging es nicht mehr. Der Support war wirr und langsam. ich habe das Toll dann deinstalliert und vergessen. Heute habe ich das Tool neu installiert. Aktivierung fehlgeschlagen. Auf der Support Seite finde ich verschiedene Lizenzen für mein Programm. Das Deaktivieren einer Lizenz kann man nur 3 mal durchführen? Was ist das für ein Bullsh..? Ich kann das Ganze nicht empfehlen.

They have no technical support whatsoever. I've been creating tickets for two months, asking them to change my email address in my personal account or transfer my license, but they simply don't respond. NTFS for MAC works well, but be prepared to deal with any problems on your own. Do

Achtung ⚠️ habe eine kreditanfrage bei Credimaxx gestellt. Bekommen habe ich durch unübersichtliche Anträge , eine Versicherung bei Parigon die ich nicht wollte. Die erste Mail ist im Junk Ordner gelandet, also absolut nichts mitbekommen. Heute schaute ich mir meine Abbuchungen an und stellte fest das Parigon 34,95€ abbuchen möchte. Ich nahm Kontakt auf und musste mit erschrecken feststellen das ich nun 3 Jahre eine Versicherung zahlen soll die ich nicht brauche und nicht wollte. Meine Anfrage auf Widerruf und außerordentlicher Kündigung wurde sofort abgelehnt. Ich habe nun meinen Anwalt eingeschaltet der sich der Sache annimmt.

J'attend depuis 1 semaine une réponse du support client pour un pb de connexion. 3 messages en tout. Aucune réponse.
Ils ne sont pas sérieux

Mi hanno rubato 10 € senza che mi hanno mai attivato la licenza è di conseguenza che non abbia mai usufruito del servizio

Purtroppo la mia esperienza con Paragon Software è stata molto deludente. Ho sottoscritto un abbonamento, ma non ho mai ricevuto conferma della disdetta, né durante il periodo di prova né successivamente. Ho provato a contattare più volte il servizio clienti, senza ottenere alcuna risposta.

Inoltre, dal mio profilo non risulta alcuna licenza attiva, ma i pagamenti continuano a essere scalati mensilmente dal mio conto. Non esistono strumenti chiari sul sito per interrompere l’abbonamento, rendendo la gestione del servizio estremamente frustrante.

Sconsiglio questo servizio fino a quando non miglioreranno l’assistenza clienti e la chiarezza nella gestione degli abbonamenti.

I bought a product from them "Linux Fs for win ".
I never used it .
When I decided to install and activate it, the activation failed.
I sent them 3 requests , they did not even answer.
I you need it for personal use their product is bad not
To be taken in consideration , but is you need their products for business forget them. Totally unreliable !

It's 6 days since reporting that my Win 10 PC can't write to an EXT3 drive with their Linux on Windows app.

Nothing received, not even an acknowledgement.

The ability to write to EXT3 is important to me but clearly not at all important to Paragon.