Papa John's International Arvostelua 164

I tried it last month and it's doesn't taste the same. Something is different with the crust. It used to be thicker and chewier. Last pizza I got looked like a thin crust pizza 😟

Definitely better than any other pizza restaurants.

Milton, FL
I must confess Papa Johns, where done at the most usual required standards, is my favorite 'fast-food' style pizza. Bang for the buck, it has the best flavor dough and even has 'spicy' meat options. I have usually only been put off where there is NOT a franchise station or when it is not open!
This past week I experienced the least expected experience, then. I received a four-pizza order, with two pizzas were full of the kind of bubbles you too-often allow in Caesar's crap pizzas. This was a first, and it was poor, and it was bad. But to add insult... my extra paid double topping of spicy sausage for my own pie was literally a single version!
Yes, I did the survey as it was online ordered. I received a reply and a Case number.
My reply was from Rebecca Lucio, Director of Operations (Case # 37-364333). I was professionally apologized to and told I " will find 2 promo codes for 2 free pizzas to use when ordering online."
There was none.
I replied back the same day, simply mentioning this.
No response.
I will leave it to the customer to make what they will.
I sent one final email, reminding the 'professional' of the long-trusted business adage...
Upset one customer and they will take ten others with them.
I will not care, nor even know if this 'took' any away, but today I rediscovered Pizza Hut online and I am reminding the Papa Johns and Rebecca we are a choice away from never being a loyal customer.

Papa John's (at least the one I ate at) used olive oil and didn't have fructose in their pizza sauce or dough. I didn't get sick from them. I am fructose intolerant, I can't drink a sip of cola without getting sick. I'm glad Papa John's is consider of my type. Yes, tomatoes in general have given me a bit of a buzz before, but there's isn't so bad. I can eat two and be okay. I hope you guys keep using olive oil, fructose free ingredients. I cannot eat at most restaurants, so it was a pleasure when my brother ordered you guys when I visited him and his kids.

Je betaald best veel voor een pizza, prima daar kies je dan voor. Maar als trouwe klant nu voor de zoveelste keer matige toppings te krijgen + meerdere malen de sausjes vergeten waar je extra voor betaald vind ik heel slecht.. geef altijd veel uit maar dit was echt de laatste keer helaas.

They always have good promotions and the pizzas are good but I feel like they put very little toppings on it even when we order extra toppings so hope they could be more generous with their toppings

Expensive prices for mediocre pizzas. Not too shabby but nothing spectacular either.

I have been trying to order online 3 different times. The e-mail address on file was accidentally closed and I need help to get it updated. The local Papa John's do not know how and I cannot find help on any website. So I just give up and order from a different pizza place. How do I find someone to help me???

order pizza and got delivered to wrong house they used doordash. never had problem with papajohns before but door dash is horrible

I previously ordered 3 pizzas that ended up being inedible, and was assured that I'd been put on their system for 2 free pizza for the next time I called the store.
I call today and was told that the store manager (Bromely Branch) said that because it's been 'too long' they weren't willing to honor the agreement.

Awful pizza and run by liars, go to Dominos instead.

They cook well, but the dining area needs to be better decorated.

You have lost our family’s business & friends, opting out of Tucker Carlson ads. Shame on you, all livers matter, hope you go broke.

Ordered a Pizza at 7:36 PM on a Mon. for a friend who had surgery. They stated delivery time was 37-47 min. When the app (wh/ gives delivery update times) said the pizza "Was 7 min to delivery time" I updated my friend (who has 3 kids). To make a long story short, it was still well over 30 minutes out & the pizza was delivered over 1 1/2 hrs. after I ordered it. When I placed the ordered I left a 20% tip on it (wanting to support everyone during this pandemic time). I called the manager at the store #310, 6600 E INDEPENDENCE BLVD
CHARLOTTE, NC 28212-7256 He was EXTREMELY RUDE & refused 3 times to give me his name. I then went online to file a complaint which took over 2 hrs. to do b/c you have to have the # on the pizza box to file the complaint & I wasn't going to involve my friend in this debacle. The online chat was totally useless.; they didn't help at all :( The link to file a complaint would not work. (They probably do this deliberately so you can't file a complaint). After about 2 hrs.I finally go a complaint filed and was assured I would get refunded. I have yet to hear from the company. (I gave them my email AND phone #.... crickets......) I am so disappointed. Regardless of this company being horrible, I'm still glad I gave a decent tip. This was from my friend who knew nothing of the horrible time delay besides realizing her family got fed at 9 pm, "I forgot to tell you the delivery man last night was very thankful for the tip you left.
He said he’d been to 3 houses prior and no one tipped him" I tried to support this company & gave them adequate time to reach out to me, but have yet to hear from them. Again, so very disappointed!

Online Order Number:
759494169

Delivery is amazing. I highly recommend.

The No Contact delivery option brings the pizzas, wings, hoagies and Jalapeno Poppers to you safely. Pre-tip so your driver. They are risking their own lives for you.

The guy that was making the pizza he touched the cash register then he went back to making a pizza then he touched his balls and that's your pure nastiness and that's why I don't eat at Papa John's anymore and lucky the food was not for me

At my store in Florida I was picking up a pizza and the first thing I saw was the cashier without gloves on opening people’s pizza boxes and looking inside.. disgusting!

Pizza's awesome but need to delivered on time for 5 stars , there's scope for improvisation

Papa johns is Beverly Hills Florida is horrible I order two large pizzas and 3 papadias from Joe the manager only for the driver to show up missing all the pizza called the manager back Joe and he proceeded to tell me that it was my fault I did not order it!!! So mad will never order from this store again!!

The food is really delicious but the delivery wasn't as fast as it should be.