Papa John's International Arvostelua 164

Called the store to ask for half pepperoni half back on and the guys said no . Because it was a n uber order he also hung up on me it was the eglington and confereration store . Then they sent me an open 2 l bottle of pop in the bag with a puddle the dips were swimming in it , the pizza was horrible, cold , barely any toppings , hardly any cheese . Cardboard! Never order from them . Garbage. Nasty I am not joking!

If I wanted pizza without tomato sauce and with paper thin dried out pepperoni, I would go to Dominos! I thought for a while my local Papa John's was maybe training new employees who couldn't get it right. But now, with a simple google search, I see it's actually their national BUSINESS MODEL!
For years I didn't mind paying for the most expensive pizza around because it was thick, moist, had fresh vegetables and meats, the sauce was the foundation of the delicious flavor and frankly, it was just better pizza.
But now they're sending me this tasteless dried up ridiculous excuse for a pizza!
Nope. After last night's order, we're done until they fix this mess.

I hadn't ordered Papa Johns for at least a couple of years or longer. We were in the mood for something different and remembered that Papa Johns was always good in the past. We ordered 2 pizzas and an order of boneless chicken wings. This was by far the worst pizza we've ever had, and I don't even have words for the chicken. We ended up throwing everything in the trash. What a waste of money. FYI...something has to be really, really bad for me to take time out of my day to write a review. This was really, really bad. Never again.

Absolutely awful service in Banbury,ordered 19:23 got food 1hr 25 mins later it was heated up pizza was cold and rubbery staff awful dealing wth complaints

I am beyond disgusted with the Papa John's Pizza in Kelowna, BC (Rutland)...

After a previous unsatisfactory order, my girlfriend and I were given a code for a free pizza. We decided to use it after a long day of work, thinking it would save us the hassle of making a late dinner. I placed the order online at 12:15 AM, and according to the tracker, the pizza was done and ready for pickup.

My girlfriend drove to the location, only to find the doors locked, the lights off, and not a single person in sight. She called me, confused and upset while I double checked the tracker. It still said the pizza was ready, then the page refreshed and a messaged appeared stating the order was cancelled, and

It wasn’t even 1 AM... and that being said, the experience was a complete let down and a waste of our time and gas. We weren’t even notified that the order had been cancelled or that we couldn’t order that late. No courtesy call, no heads-up, absolutely nothing.

When I sent in a complaint, the response from the manager was the final straw. Not only was he rude and dismissive, but he offered zero apology and showed no interest in fixing the situation. His email was outright insulting, leaving me disgusted by the treatment I received.

I replied asking if he could at leaste offer us another coupon code to reorder, and he replied back stating that he has done all that he could do and refused to give another code to reorder the pizza we never received in the first place.

This level of customer service is appalling and completely unacceptable.

I will never order from Papa John’s again. Having worked in the food service industry myself, I understand the importance of going above and beyond for customers. My team and I were properly trained to deliver customer service that was not only professional but also memorable and positive. Sadly, it’s clear those days of true customer care are long gone.

The delivery fee needs to be explained and stated for what it is, a farce! The driver doesn't get it, and there's NO difference in what the store has to do to get the pizza to me whether I pick it up or they deliver it. I tip the drivers at least $5.00 for each pie delivered, always over 20%. But, adding an extra delivery fee is highway robbery and is just dishonest when the driver isn't getting it and you didn't have to do anything else to get my pizza in the box before the driver takes it? The fee started at $2.00, and quickly climbed to $3.75 within a couple years? It's now $4.00, and I think its more in some places. It's actually cheaper now to order the pizza through Door Dash than delivery. I'm just done with being cheated by these Charlatans! How crooked and despicable can you possibly be to gouge customers for a FAKE fee? START BEING HONEST WITH YOUR CUSTOMERS!! Either remove the fee or itemize what it's for and where it goes!! Damn Crooks!

Nothing on this pizza even taste good. All the toppings taste gross. I will never eat Papa John's again. One pizza cost me $38 and I couldn't even eat it. I will never eat any other pizza besides MARCO'S Pizza!!!!

Ijs bij de pizza bestelt. Die kon niet geleverd worden. Natuurlijk wel betaald met iDeal van te voren. Ik ben al 8 maanden bezig om mijn €20,- terug te krijgen maar ze laten niks van zich horen. Kan fluiten naar mijn geld.

We ordered a pizza and had 30 pounds taken from our account. The website said there was a problem on tracking. We called the store. They said they would put us through to a manger then hung up: we got put through to a manger who then turned out to not be a manger. They then admitted they were not manager and lied to us! They said they would call back in five minutes they did not. We then called six times no answer. Then got put through to the same person they said there were a nothing they could do we would have to contact papa johns.com. They said despite being told we would speak
To a manager that none was available and no manager was on sight. We said either deliver our food or give us a refund. They said they could not do that: we asked for their name they reluctantly gave us there first name. We asked for their manager’s name they said Jake! We said Jake who! They said I do not know. Absolutely ridiculous shocking customer service the worse. Thirty pounds down no food. Been lied to repeatedly, hung up on!! This is Mutley plains pizza in Plymouth! Do not order here! Thinking you are ordering from a trusted name to only be hung up on and lied to repeatedly

There price is. Outrageous now. Got 2 pizzas med. 40.00. Bucks. 5.95 delivery fee. 5.95 tip. Mandatory

Not worth it at all. Next.time digioro pizza supreme. Get 4 for same price. We add additional items

Wish I’d seen these ratings before ordering the worst pizza and customer service I’ve probably ever experienced! Never order from Kings Lynn Papa Johns!

Ordered a pizza online. No estimate time given so was prepared to wait and followed the tracker. After 45 mins it said it was cooked and then suddenly updated by the store to say It was with me and had been delivered. Pretty instant and I thought maybe a glitch so I’ll wait 15 mins. Nothing arrived. I phoned the store. Spoke to the most useless employee ever. Gave my address and post code and he repeated back random road names. I said I’d give him the order number. He didn’t listen. Then said my pizza will be with me in 5 mins. Wasn’t impressed.

Pizza gets delivered. Stone cold. Poor toppings. In fact it’s an insult to even call it food and a pizza. Asked delivery driver why it had been sitting for 45 mins after being cooked. He replied ‘we were busy’ and got back in his car and drove off.

Called the store again to complain and spoke to the same useless server to get a refund. Was told to wait until after 9pm when a manager was going to call back. I said no please do it now. He refused and said two managers were in later and they would call. Lo and behold no call. I submitted a complaint online and told the store were investigating. Days later get a reply from Papa Johns customer service with the usual poor copy and paste saying sorry we didn’t provide good service but rather than refund you for not having quality food and service, here is a free medium pizza code. Like I am ever going to order from this store or Papa Johns again when this is their approach to customer service, how they allow stores to under perform and managers who cannot take responsibility or accountability for poor standards. Awful. Needless to say I replied saying I won’t be taking them up on their offer of another cold, poor quality topping pizza (oh yes I ordered extra chicken - and for that you get 10 very small pieces of chicken slung on). No wonder Papa Johns has such a poor rating. Still - we can only hope they go out of business soon. My advice - go to a better quality and standards pizza place like Dominoes. I’ve never had an issue with them and wish I’d never given this place a try. And no - never got a refund. Poor poor service.

This was hands down the worst Italian food. I've ever ordered here. As we've attempted to go to the restaurant several times and there were so many people. We were thrilled that there was no waiting liperiod, but then came the food period ham and peas. The fettuccine with ham peas. Shrimp was horrific. The noodles were almost straight out of the box. They were hard not El bente hard and the sauce was like water. I thought the water that was on the clams was bad. I know it was supposed to be a butter and garlic sauce but it was just like eating a bowl of soup. I do not know how my husband got through it. Like a pre se salad you know what? It's not even what I would consider a caprese sale in any way shape or form. I would almost suggest no I would suggest get better basil. There was no flavor to the base of whatsoever and if you're gonna just drizzle something with Olive oil, then don't bother to call it a caprese salad because there were no herbs, no spices except what was on top of the. Olives which I'm pretty sure either came out of a jar or can complete disappointment. Start to finish the only saving Grace that you have is the younger brunette waitress that took carobots. She is the only thing that remember seeing was an older white lady carrying a tray of food. Her hair was to her shoulders. And she reached up.
And white spittle that was coming down the side of her mouth off with her hand and then turned around and took the dish. And placed it in front of the customer. I thought I was going to die. I'm not coming back to your restaurant too much. Hype too much hype. I've never seen the sauce for clams. Because water down is what this was I'm telling you. It was like eating clam soup with shells. The fettuccine chicken peas and ham. Was complete water.It wasn't until this morning that there was any kind of thickening of t.He sauce, we won't be back.We had our choice to go to your restaurant or go to carrabba's.Next time it will be carrabba's.It's really worth the drive

I bought a Meal C here last night. I asked for no cheese on my pizza. When it arrived there was hardly any toppings on my pizza. The whole middle of the pizza had nothing on it. I asked to speak to a manager and the girl who made the pizza came down to the table. When I asked where was the topping on my pizza. She told me that it was company policy not to put toppings on the middle of the pizza. I told her I wanted to speak to a manager. Then a assistant manger arrived and he told me the same. What a joke. I have never ever heard so much rubbish. I never the likes of it. I said to him your photos of your pizzas are full of toppings why was mine sent with hardly anything on it. All we could taste was tomato sauce and bread. He said sorry there is nothing I can do. It's company policy... Shame on you Papa John's... Also you need to train your staff in hygiene too. The same girl that was making the pizzas was cleaning her station, sweeping the floor and taken up the dirt with a sweeping pan and brush. Then she proceeded to make someone's pizza but didn't wash her hands. Disgraceful. I have eaten in many of your restaurants. Tallaght, monread, ardkeen, portlaoise and Waterford city and I HAVE Never seen the likes of this. So miserable they should be ashamed of themselves. Pack of robbers!! I paid €26 for this... Never again will I go to this Restaurant in this location.
An Absolute Disgrace I was robbed!!
Cork Road Waterford cop On

Massively overcharged, ripped off.

I ordered 4 pizzas last night. I used the deal on their website for 2 large one-topping pizzas for $22.99. I ordered 4 pizzas. 3 had stuffed crust, which I knew would come with an upcharge of $4/pizza.

Instead of $26.99 and $30.99, I was charged $32.16 and $42.16.

Two of the pizzas were plain cheese. One was pepperoni, one had mushrooms. It is assumed a pizza comes with cheese, so the inevitable argument from Papa John's that the charges were for having 'additional' toppings doesn't hold up. Not to mention, which topping cost me an additional $12?! According to my receipt, the two pizzas I was charged $42.16 for was the cheese pizza and the pepperoni pizza.

There's no excuse for this. They owe me $24, not including the taxes, or additional tip we gave due to being overcharged, and on mother's day of all days. The one day I shouldn't have to cook and was looking forward to a break. They also failed to deliver my bottle of Dr. Pepper, just to add insult to injury.

I will not be ordering from them again.

Took one hour to say they can't locate my address although they delivered to me many times before, then canceled my order

If I could rate zero stars I would. The staff was civil but the pizza is so gross and soggy, and brittle. I used to love this place but now this should be called "Cràppa John's". Last time we got pizza from there, the pizza literally looked brittle. When I took a bite, the entire slice collapsed. It was wet at a point to where you can't eat it, as if someone spat on it. Threw it all away immediately. The Pizza Hut at my local Target has way better pizza than this. Their commercials are cringe too. This is why we go to Little Caesars, at least THEY know how to cook a pizza. Domino's and Pizza hut are better alternatives also. Never again will I eat at Papa John's. What a load of BS.

Location is 3332 Villa Point 110 Ste 110, Owensboro, KY 42303 (or 42301)

ORDER #1125341363
teach your drivers that are getting a 10 dollar tip/fee for one pizza how to use their gps // went 15 minutes out of the way because they don't know SOUTHWEST means something / and the pizza was not only cold, but disgusting as well / never again.

Im reporting one of your staff he's name is Russell Rash
He's a staff at Orlando Florida Curry road. Tell him to come and clear the mess he as with Jane is in trouble now

Bestel hier altijd mijn pizza, wat mij betreft de lekkerste pizza's. Vooral met de bijgeleverde knoflooksaus!

Een grote order geplaats bij Papa John’s Almere op 26 januari met 27 januari als bezorg datum na een groepstraining. Een half uur voor de bezorgtijd werd per mail gemeld dat de order was geannuleerd. Ik kwam daarachter omdat ik telefonisch contact opnam met de vraag waar de bestelling bleef. Het is nu 13 februari en we hebben ons geld 110,35 nog steeds niet terug. 2x telefonisch contact gehad met de vraag wanneer we ons geld terugkrijgen. De eerste belofte is niet waargemaakt, nu zou het "hopelijk" (woorden v.d. manager) de 14e op de rekening staan. Het emailadres op de website klopt niet, mails komen als onbezorgd retour.