Moved to Panda a month ago. First week, bins not collected. Called and arranged collection on the Saturday morning, we we were away so bin was left out and rubbish when all over the road. The truck ar... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently spoke with Sandra from the loyalty team. She was incredibly helpful, patient, and thorough in her explanations. I am extremely pleased with the service she provided.
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Rang panda customer service regarding replacement black bin. Was very surprised as expecting long wait but call was answered quickly and a very pleasant and helpful lady arranged everything. Reg... Näytä lisää
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Nena was unbelievable. Helped me sign up for new account and ensured we wouldn't be charged for the rubbish left in the bins by our previous owners. A cret to Panda
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Yrityksen tiedot
Yrityksen kirjoittama
Panda is Ireland's largest and leading resource recovery operator. We achieve this through innovation, trust and unrivalled customer service. Greener utilities for a greener future. We're keeping it simple. #LeaveAGreenerFootprint See less
Yhteystiedot
Ballymount Road Upper, D24E097, Dublin 24, Irlanti
- 01 829 8992
- customercare@panda.ie
- www.panda.ie
4,4
Erinomainen
3 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The lady I was talking to was very…
The lady I was talking to was very helpful and offered me also a second hand bin and not just a new one which I though was great
21. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your lovely feedback! We're glad our agent was able to help. We appreciate your support and are happy we could assist.
Great and well established company
Great and well established company, structures and policies are top notch too!
21. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your kind feedback! We're delighted to hear that you appreciate our service, structure, and policies. Your support means a lot to us, and we look forward to continuing to provide you with a great experience.
Excellent service sorted and solution …
Excellent service sorted and solution straight away highly recommend spoke to Chelsea today thank you
20. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your wonderful feedback. We're delighted to hear that Chelsea was able to provide an excellent service and resolve your query straight away. It's great to know that your issue was handled efficiently and that you would highly recommend us. We'll be sure to pass your kind words on to Chelsea. Thank you for choosing Panda.
Very professional from start to finish
Very professional from start to finish, dealt with Chelsea. She couldn’t do more
20. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your wonderful feedback. We're delighted to hear that Chelsea provided such professional service from start to finish. It's great to know she went above and beyond to assist you and made your experience a positive one. We'll be sure to pass your kind comments on to her. Thank you for taking the time to share your experience.
Excellent Telephone Service
I rang the Panda number, was presented with a number of simple options and, having selected the most appropriate for my query, was immediately talking to a human being. She was very helpful and undertook to get back to me quickly. She did so with a satisfactory solution to my query. I couldn’t ask for a better service.
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for taking the time to share your experience. We're pleased to hear that our phone system helped direct you to the right team and that our agent was able to assist you promptly and effectively. Your kind comments are greatly appreciated, and we're delighted we could provide a solution that met your needs.
Very effective customer service
Very effective customer service by a lady who had the knowledge my query required and the ability to communicate it without hesitation.
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your feedback! We're delighted to hear that our agent was knowledgeable, efficient, and able to assist you clearly with your query. We truly appreciate your kind words.
I was speaking to Marie and she was…
I was speaking to Marie and she was amazing. Very friendly and couldn't have been more helpful
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your kind words! We're delighted to hear that Marie was so friendly and helpful. We'll be sure to pass your feedback on to her.
My bin fell over in the wind for my…
My bin fell over in the wind for my waste bin collection yesterday i put the bin out before I left for work at 6am but where it fell too the binmen wouldnt have seen it so it didnt get collected I emailed the office in a pure panic as to what I was to do could anyone help Micaella went above and beyond for me and honestly provided 5 Star customer service cannot thank her enough Panda is far superior to any other Bin Company I have dealt with in the past Thank you Kindly
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your wonderful feedback! We're delighted to hear that Micaella was able to assist you and provide such excellent customer service during a stressful situation. We'll be sure to pass along your kind words.
Customer service was amazing
Customer service was amazing. Chelsea was so helpful and knowledgeable about Panda, I really appreciate the support as a new customer!
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your kind words! We're delighted to hear that Chelsea was able to provide such helpful and knowledgeable support. Welcome to Panda, and we appreciate your feedback. We're always here if you need any assistance in the future!
I needed some with updating details
I needed some with updating details. "Paddy" the chatbot was handy and directed me to an agent quickly rather than go round and round like a lot of AI bits.
Chelsea helped me with my query in minutes, very polite and sorted me out immediately. Thanks Chelsea!
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your feedback! We're pleased to hear that Paddy helped connect you to an agent quickly and that Chelsea was able to update your details promptly and professionally. We'll be sure to pass on your kind words. Thank you for choosing Panda!
Very Helpfull
The girl made enquiries in to why my compost bin wasn't collected and rang me back with the good news that no bins in my area were emptied ( which I didn't know). She give me a day when the lorry is to return. It was great to get that feedback. So I know now to have my compost out tonight for tomorrow morning.
Thank you Panda
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your positive feedback. We're delighted to hear that our agent kept you informed, investigated the issue, and provided a collection update. We appreciate your patience and are glad the communication helped ensure your compost bin was ready for collection. Thank you for choosing Panda!
Prompt response with customer service…
Prompt response with customer service and logged an issue I had with the wheel on the bin. Hopefully resolved quickly
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your feedback! We're delighted to hear that you received a prompt response from our customer service team and that your bin wheel issue has been logged for attention.
Rang panda customer service regarding…
Rang panda customer service regarding replacement black bin. Was very surprised as expecting long wait but call was answered quickly and a very pleasant and helpful lady arranged everything.
Regards
Michael Donnelly
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your feedback, Michael. We're delighted to hear that your call was answered quickly and that our team was able to arrange your replacement black bin efficiently. We'll be sure to pass your kind words on to the representative who assisted you.
Query resolved quickly
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your feedback. We're pleased to hear that your query was resolved quickly and that we could assist you efficiently. We appreciate your support!
Vastaus yritykseltä Panda
Thank you for your feedback. We're delighted to hear that you received a prompt response and a timely resolution to your query. We appreciate your support!
The calendar on the website is dated…
The calendar on the website is dated 2023. I had to contact Panda to request an updated calendar. My request was dealt with swiftly. It would help even more if calendar was up to date.
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your feedback. We're pleased to hear that your request for an updated collection calendar was dealt with swiftly. We also appreciate you bringing the website calendar issue to our attention. We're sorry for any confusion caused and will ensure your feedback is passed on to the relevant team for review.
Useless useless useless
The absolute worst company I have ever dealt with. The app tells us the collection will be Saturday. In 2 months of being signed with them, our rubbish bin has NEVER been collected on the Saturday.
We have to ring them on the Monday to tell them, they organise an ‘emergency collection’ for the Wednesday. You have to constantly ring them to get them to do their job.
I massively regret signing with them
10. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
We're sorry to hear about your experience and apologise for the inconvenience caused. This is not the level of service we aim to provide. We would like to investigate the issues you've raised regarding your collections, and have requested further information from you so we can look into this matter fully and work towards a resolution. Kind regards.
always react fast and give the best…
always react fast and give the best solution!
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your kind feedback. We're delighted to hear that you found our team responsive and able to provide the best solution for your needs. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
AVOID AVOID AVOID
AVOID AVOID AVOID
worst company ever!!!!!!
Don't lift bins onli when suits them, ring can't get through or else tell you they will talk to the operator and ring back and off course DONT
And the same for emailing no reply
Don't waste your time and money folks
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
We're sorry to hear about your experience and apologise for the frustration caused Mary. We take feedback like this very seriously. We have reached out to request some further information so that we can investigate the issues you've raised and look into this matter fully. We appreciate your response and the opportunity to put things right. Kind regards.
John was super attentious and resolved…
John was super attentious and resolved my case straight away. Thanks John!
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Panda
Thank you for your kind feedback. We're thrilled to hear that John was attentive and resolved your case straight away. We'll be sure to pass on your thanks and recognition to him.
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