Sehr freundlich immer hilfsbereit. Ein tolles Team, eine riesige Auswahl an Markenprodukte. Und eine tolle Auswahl an Tauchtouren über das ganze Jahr verteilt vom Anfänger bis zum Profi. Lg Torsten
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Katso, mitä arvostelun kirjoittajat sanovat
August 2026. I was prompted to upgrade my PADI app on my iphone. When I did this, all of my logged dives on the old app disappeared and I could not see any dive history on the new app. After numerous... Näytä lisää
Yritys on vastannut
My group had three instructors, Samuel, George and Rosa (I hope that the spelling is correct :) I speak for all when I say that these three persons were the most wonderful, experienced and caring... Näytä lisää
Yritys on vastannut
Прошла обучения Open water Diver в Египте. Море впечатлений, очень надёжный, профессиональный подход к обучению. Наш прекрасный учитель Karim Hassan (297715) очень доступно всё рассказал и у нас с н... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Become a scuba diver! Visit PADI.com to find a dive shop or dive resort and learn to scuba dive with PADI scuba diving experts who will guide you through scuba lessons anywhere in the world.
Yhteystiedot
30151 Tomas, 92688, Rancho Santa Margarita, Yhdysvallat
- 800-729-7234
- customerservice@padi.com
- www.padi.com
4,2
Hyvä
350 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Well constructed Q&A
Well constructed Q&A
Great explanation for understanding.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
très bon site à Sharm el Sheikh
très bon site à Sharm el Sheikh. Le moniteur Andrew est très professionnel et en même temps charmant avec toute la famille.
Son collègue ramadan été en plus psychologue et très patient pour permettre à une personne du groupe de vaincre certaines apréhensions lors des exercices . Enfin l'équipe du centre de plongée est aux petits soins, le matériel était presque intégralement neuf.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
I had a deeply frustrating experience…
I had a deeply frustrating experience with PADI Asia Pacific customer support.
To be clear - I love diving and believe PADI has developed a great framework to get people certified. This post is not about that but rather their corporate back end.
There were two separate issues with my account.
The first was my name/details. I was told by Indi Linklater that everything was already correct in PADI’s system. That was not consistent with what I could see in my account. Then, after I pushed back, my details were quietly changed anyway. So instead of simply acknowledging the issue from the start, the experience felt like I was being told nothing was wrong while it was being fixed behind the scenes. That came across as dismissive and deeply unhelpful.
The second was my eCards. I originally had three eCards visible in my account. Then one disappeared, which is why I contacted PADI in the first place. Instead of properly investigating and restoring what had gone missing, I ended up being told that another card was not really mine in the way I had understood and would also no longer be available. So I contacted PADI because one eCard had already vanished, and somehow the end result was that I was left with even less than before.
That is what made the whole experience so poor. On one issue, I was told everything was fine until changes were quietly made anyway. On the other, I asked for help recovering something missing from my account and the process moved in the opposite direction.
I do not mind paying for legitimate products. What I do mind is inconsistent records, obvious issues being brushed aside, and customer service that feels more interested in defending the system than genuinely helping the customer.
PADI’s training reputation may be strong, but my experience with their account and digital card support was sloppy, inconsistent, and deeply disappointing.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Alexey,
I am very sorry to hear that you are experiencing an issue with your eCards.
I would really like the opportunity to help address your concerns and hopefully provide a resolution, hence I have reached out to you directly.
Sincerely,
Olivia Smuts
PADI Customer Relations Support Team
Why am I being made to pay $58 for a…
Why am I being made to pay $58 for a digital card? All I want to do is have my certification digitised!
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Hi George,
I appreciate your taking the time to communicate with us regarding the PADI eCard™. It is unfortunate that this new product did not meet your expectations.
Please know that purchasing and using the PADI eCard is completely optional. Your traditional plastic certification card is (and will remain) valid proof of your PADI certification worldwide.
If you ever need to replace your PADI certification card, either due to loss or simply a desire to update an older card, you have two options for replacement:
1. reorder a traditional (plastic) version of the card
2. order an eCard
You may reorder either version of your card through any PADI Dive Center or Resort or by visiting padi.com. The replacement card fee is the same for both versions.
You may, however, enjoy some of the specific benefits of the PADI eCard. These include the convenience of carrying and accessing all of your cards digitally. This feature helps prevent anyone from obtaining and altering your digital card for their use.
I sincerely hope you continue your enjoyment of scuba diving. After all, that’s what it’s truly about, the opportunity to escape, explore, and experience the underwater world, then share it with others.
Thank you for choosing PADI as your dive training organization.
Great course
Great course! Lots of useful info. I’m just hoping I get to practice it all during my dives! To improve: Maybe updated videos and more up-to-date review of existing gear would be even better
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Mariia, Thank you for your positive review and your valuable feedback! We are delighted to know that you enjoy your PADI course. If you have any further comments or suggestions, please do not hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future. Sincerely, PADI Customer Relations Support Team
I was able to gain knowledge about open…
I was able to gain knowledge about open water diving in preparation for underwater training.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Jun Kokubo,
Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com.
Thank you for choosing PADI. We look forward to continuing to serve you in the future.
Sincerely,
PADI Customer Relations Support Team
Do you know they charge to put your…
Do you know they charge to put your existing qualifications on the ap? Charging for an e card? Too funny. Got my cert in 1987, my advanced in 2000. Thought the ap might be convenient as I start a dive master. Off to check out other companies.
Further- The padi app is purely an advertising platform pushing you to sign up for further training, club membership, travel etc. The only practical part is the electronic dive log function, though it is manual and thus far I cant see how it would integrate into my existing dive software (garmin). It would store your e-card should you wish to pay for one for your existing qualifications. Given adding your qualifications to an app costs zero in overheads the price padi charge for that convenience is ridiculous.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Wayne,
Thank you so much for taking the time to address your concerns.
We understand your disappointment, and apologize for any inconvenience this may have caused you.
Please know that purchasing and using the PADI eCard is completely optional. Your traditional plastic certification card is (and will remain) valid proof of your PADI certification worldwide.
If you are interested, would you mind contacting us directly at customerservices.emea@padi.com and providing your direct contact information so we may assist further?
Sincerely,
PADI Customer Relations Support Team
Great coarse
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Shane, Thank you for your positive feedback! We are delighted to hear that you enjoyed your PADI course. If you have any further comments or suggestions, please do not hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future. Sincerely, PADI Customer Relations Support Team
Amazing Experience learning to Scuba
I had an amazing experience getting my PADI license with Pearldivers. My instructor Rushan was Amazing, very informative and encouraging. Would reccommend to anyone who wants to learn.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Izzy, Thank you for your positive feedback! We are delighted to hear that you had a great experience. We would love to know more about your experience and provide recognition to your PADI Instructor and Dive Center. Please do not hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future. Sincerely, PADI Customer Relations Support Team
An excellent online course.
This was an excellent online course. (PADI Open Water Diver)
Presented the information in both written and video format, and the pacing was perfect. Completely satisfied.
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Lernen macht Freude, wenn man es abwechselnd mit der Praxis kombiniert. .
In die Unterwasserwelt einzutauchen ist das grösste für mich.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Rebekka, Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future.
La formation théorique en ligne de PADI Open Water Diver est vraiment sensationnelle
En suivant la formation théorique en ligne pour PADI Open Water Diver, j'ai été impressionné par la quantité et la qualité des informations et des vidéos inclus dans cette formation. C'est vraiment WOW!
J'ai rarement vu une formation théorique aussi complète et instructive.
Encore une fois, je suis vraiment impressionné.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Cher Raymond,
Nous vous remercions pour votre retour positif ! Nous sommes ravis d'apprendre que vous appréciez votre cours eLearning. Si vous avez des remarques ou des suggestions à partager, n’hésitez pas à nous écrire à webmaster@padi.com . Merci d’avoir choisi PADI. Nous serons heureux de continuer à vous accompagner à l’avenir.
Een super training
Een super goede training, eerst in het zwembad en vervolgens 2 dagen in open water. Onze trainer bij Sawasdee Divers (Aonang, Thailand) was Tash en zij was zeer professioneel. Ik vertrouwde volledig op haar onder water en zij heeft me heel goed geholpen! Zonder haar had ik, na een foutje onder water, m’n duik waarschijnlijk afgebroken. Nu heb ik er een mooie, waardevolle herinnering aan! Thank you very much, Tash! You’re the best 👌
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Thank you for sharing your great experience with us! We're thrilled to hear you had such a positive interaction. If you'd like our Quality Management team to acknowledge the excellent service you received, please feel free to email QM@padi.com with your instructor member number, name, and details of your experience. We truly appreciate you taking the time to provide this valuable feedback. Sincerely, PADI Customer Relations Support Team
Vastaus yritykseltä PADI
您好，感谢你的好评。我们很高兴得知你有如此美好的体验。我们希望了解更多关于你的体验并给予表彰，请随时联系我们：webmaster@padi.com。感谢您选择 PADI。我们期待未来继续为您服务。
I have a fantastic experience at Pro…
I have a fantastic experience at Pro Dive! Having patient, experienced instructors and dive masters makes such a big difference—especially when they take the time to correct small mistakes and prioritize safety before every dive. It’s so important to feel supported while learning, as that not only makes the process enjoyable but also helps build good habits that keep you safe underwater long-term.
Thanks to Dive instructor Mr Putu and dive master Andrew, I have a great time with them.
1. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Thank you for sharing your wonderful experience at Pro Dive! We're thrilled to hear about the excellent support you received from Mr Putu and Andrew. Your feedback is valuable to us. If you'd like to ensure they receive proper recognition, please consider emailing QM@padi.com with their name, member number, and your experience with them. We truly appreciate you taking the time to let us know about your positive experience. Sincerely, PADI Customer Relations Support Team
Your medical release form is terrible
Your medical release form is terrible. First, there is zero reason why I should need to fill out another one. Second the form is terribly confusing and difficult to access. I can’t consistently re-find it. And I don’t know where to send the signed form. Very frustrating
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Matthew,
I am very sorry to hear that you are experiencing an issue with the medical forms. We would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting us directly at customerservices.emea@padi.com and providing your direct contact information so we can reach out to assist?
Thank you so much in advance for the opportunity to assist. Looking forward to working with you.
Sincerely,
PADI Customer Relations Support Team
There is an error or at the least a…
There is an error or at the least a very poorly worded question in the EANx class. The question asks for the maximum oxygen partial pressure limit. I chose 1.6 which is the maximum and it was scored wrong. The answer it wanted was 1.4. That is the recommended guideline not the maximum. Either the question should be changed to maximum recommended pressure or the answer should be correct at 1.6.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Dear Matthew,
I am very sorry to hear that you are experiencing an issue with the question for the EANX course. If you are interested, would you mind contacting us directly at training.emea@padi.com and providing your direct contact information so we can reach out to assist?
Thank you so much in advance for the opportunity to assist. Looking forward to working with you.
Sincerely,
PADI Customer Relations Support Team
Could be better
While you won't interact with PADI itself, my dive shop was good doing the PADI course. PADI is the most expensive which does not equate to best training and PADI emails during and after the process are very upsell oriented even during the PADI online test, not a good thing IMHO. And as other mention here there are a few inaccurate and/or poorly worded questions on tests but feel free to email them and contest those and or help them as I did. No reply though. If they reply here on TP well then you know they only care about the suggestions made in public.
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Thank you for your feedback. We're glad you had a great experience with the course and dive center. We appreciate time and would like to hear your suggestions and would like to discuss them further. Please email us at webmaster@padi.com. Your time and input are valuable to us.
Sincerely, PADI Customer Relations Support Team
El curso muy bien desarrollado y el…
El curso muy bien desarrollado y el material muy claro
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PADI
Hola, muchísimas gracias por tu comentario. Nos alegra saber que disfrutaste de tu curso PADI. Valoramos tu interés en PADI y estaremos encantados de ayudarte si necesitas cualquier tipo de asistencia. Por favor, no dudes en ponerte en contacto con nosotros en customerservices.emea@padi.com. Atentamente, Equipo de Soporte de Relaciones con el Cliente PADI
Incredible dives - with the best crew!
I recently completed my PADI Open Water Diving Course with DivingNomads in Tamarindo, and I couldn’t be happier with my experience! 😍
My instructor, Angele, was absolutely amazing – highly skilled, patient, professional, and genuinely kind. She made me feel safe and confident throughout the whole course. Angele gave me the perfect start to my diving journey, and even helped me with my GoPro videos! The entire crew at DivingNomads was fantastic as well: fun, welcoming, and clearly passionate about what they do. The atmosphere was both professional and relaxed, which made the experience even better.
I love that all the 4 training dives take place at the Catalina Islands, which are an insane place to dive. I saw plenty of sharks, eagle rays, stingrays, a turtle, and an incredible variety of fish. We heard beautiful whale songs underwater, and even spotted humpback whales from the boat. It honestly felt magical.
I’m super satisfied with my course and already hope to come back in March. I can’t recommend DivingNomads enough. If you’re considering doing your Open Water in Tamarindo, this is the place to go!
24. marraskuuta 2025
Oma-aloitteinen arvostelu
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