The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take an... Näytä lisää
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Tracking not updated. Parcel delivery was quick
Yritys on vastannut
The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to... Näytä lisää
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As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived.... Näytä lisää
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Yrityksen tiedot
- Kuriiripalvelu
- Lähetti- ja kuljetuspalvelut
- Kotiinkuljetus
- Logistiikkapalvelu
- Postitus- ja lähetyspalvelu
- Varustamoyhtiö
Yrityksen kirjoittama
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Yhteystiedot
76 Agincourt Road, 2122, Marsfield, NSW, Australia
- (02) 8363 5400
4,4
Erinomainen
11 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 94 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The customer service I received was amazing…
The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take and I left feeling confident about the whole process.
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Thank you for your kind words. We're glad to hear you had a great experience and that our team member provided you with confidence and care in handling your parcel. It's great to know the attention to detail and clear communication made a positive impact. We appreciate your support and look forward to assisting you again.
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Hi David. Thanks so much for taking the time to let us know of your recent experience. We will definitely pass this information through to the team involved and use your feedback as an opportunity to improve.
Good experience all round
Good experience all round. Couple of delayed collections but nothing that was not properly sorted. Majority of my experience is that things are collect and delivered earlier than expected and no damage or complaints from customers.
6. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Thank you for your kind words. We appreciate your review and hope to serve you again!
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Thank you Bulent for leaving a positive review.
The pick up at the Australian end was…
The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to pay. The packages were intended to be included in conference satchels and they deadline for arrival at the conference organisers was 15/11/2019. In the end, after a phone call to Malaysia and several emails the packages arrived on the day before the conference - which is not good service.
8. joulukuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Hi Lynette, Thanks so much for taking the time to let us know of your recent experience. We send internationally to over 220 countries and each country has its own independent regime for the assessment of duties and taxes. The amount of duties and ataxes payable depends on the nature of the goods, value of the goods and the reason for sending. Sometimes it is deemed that no duties are payable. The charges are ultimately at the complete discretion of the destination country and, unfortunately, something over which Pack & Send has no influence.
Highly recommended
As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived. I will use Pack and Send again - highly recommended.
5. joulukuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Hi Anthony, That's a great review - thanks so much! It's great to know that our online service has provided an easy solution for your shipping needs. We're so glad you're happy!
Great customer service
Great customer service! The driver took a lot longer to pick up the parcels then expected.
18. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Thank you for giving us a good review Sue.
It was quick
It was quick, packages arrived in perfect condition and very good customer service where I recieved a call from the person at the branch telling my package have arrived
18. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Hi Nilson. Thank you for your feedback and we are glad to hear your happy with our service. We look forward to seeing your business again in future.
Good value shipping
Found these guys to be easily the cheapest option for sending a package to Canada. I used the self pack/online booking and it all worked smoothly. Package delivery was quick too given DHL were the carrier.
24. kesäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Thanks Mark!
Vastaus yritykseltä PACK & SEND Australia - North Ryde
Hi John,
Thanks for kind review. It was our pleasure to serve you.
It was good
It was good - courier was late but friendly employees helped me out!
9. toukokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä PACK & SEND Australia - North Ryde
We are so glad we were able to help you out. We sincerely look forward to serving you again soon!
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