Outdoor Action Ltd Arvostelua 

Great price, speedy delivery. Love it!

VERY GOOD SERVICE AND PRICE AND DELIVERY AS PROMISED

Great price and swift delivery, would recommend without hesitation

Really easy to order, quick delivery. Great overall.

Great customer service in store and fast delivery when ordering online. A really good, independent company.

Posted items quickly. I returned one item because I took a chance on a smaller size, they replaced it quickly when I returned it. They also contacted me to correct a postcode error I made. I'll use them again.

Delivery was only 3 days so very impressed.

If you can put up with last years colours, or the previous design, like me this is the shop for you.

great online shop

First class service and very competitively priced. Wouldn't hesitate to use them again or recommend

Item arrived quickly and was exactly as described.

Delivery came on time jacket is very thick warm for the winter good value for money.

Quick delivery and a good price for something that was out of stock almost everywhere else. Would definately buy from them again.

All good. No problems and quick delivery

Visited the store with hubby to but two waterproof jackets. The assistant couldn’t be more helpful in recommending jackets and proceeding to sell us two jackets. Two days later one of the jackets leaked in in the rain. I phoned the store only to be met with hostility. Thanks was told ‘we never have problems with that brand’ I felt like I was being accused of lying. He said they would have to send the jacket away to be tested and refused to refund or exchange until they had done so. My argument was I bought it from there, they should refund then take it up with the manufacturer. Why should I have to wait for it to be tested. The man then began to shout at me. I ended up so upset that I asked for the manufacturer phone number to deal with them directly myself. They were far better and very apologetic. Gave a full refund and 20% off future purchase from them. I have shopped at outdoor action for many years, I will never shop there again following this experience. Dreadful customer service!!
Reply to manager, yes it is definitely the store on king street blackburn. I bought two keela jackets. One was fine the other leaked. I dealt with keela directly. They issued yourselves with a refund then I rang up and had my money refunded back to my card over the phone as I did not want to return to the store following my experience on the phone.