Okay when you sign up then watch as they try to suck every penny they can out of you. Will add an extra service without warning. When you want to cancel it is very complicated and clearly designed to... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Näytä lisää
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Näytä lisää
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Näytä lisää
Yrityksen tiedot
- Puhelin- ja internetpalvelu
- Internet-palveluntarjoaja
- Internetpalvelujen tarjoaja
- Mobiiliverkko-operaattori
- Maksupalvelu
- Puhelinyhtiö
Yrityksen kirjoittama
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Yrityksen kirjoittama
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0344 880 9000
- Service@telecom-service.co.uk
- www.onebilltelecom.com
4,1
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
New Voip system
We have had a new voip system and were having problems. Daniel was extremely helpful and when he couldn't solve the problem he immediately escalated it to resolve
3. helmikuuta 2025
Great customer service
I was having trouble setting up my new internet and phone system so I called customer services. The gentleman at the other end of the phone took me through the process step by step. He realised how frustrated I was, and was calm and totally professional from start to finish. 10/10
1. helmikuuta 2025
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Awful company
Awful company. We moved premises and cancelled out contract giving reasonable time. They continue to bill us for the account, even though the premises has been knocked down. Contacted multiple times and still not cancelled. Reporting to ombudsman
31. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Great experience and what a helpful…
Great experience and what a helpful advisor. Great 👍
31. tammikuuta 2025
look at the state of all the fake…
look at the state of all the fake reviews for this company! im sorting out my father in laws internet as they are totally ripping him off - £86/m for a 25mb connection! pays £8/m just for a dedicated helpline and he still cant get through to them
29. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onebill Telecom
Hi,
We value your feedback and apologise that you had a poor customer experience. We work hard to deliver exceptional customer service and have requested your account details to investigate your review further.
Thanks, The Onebill Team
Vastaus yritykseltä Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Exceptional service, as always.
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying.
The first technician was very helpful and suggested some actions that should help and arranged to send fresh router etc. That arrived following morning. ALMOST managed to get it properly installed but needed to ring again for more help to complete the installation. Both very patient with instructions. Thank you.
28. tammikuuta 2025
Thanks to Forlan we sorted out…
Thanks to Forlan we sorted out connection issues quickly and efficiently, after many previous attempts failed
28. tammikuuta 2025
If I could give a 0 I would terrible…
If I could give a 0 I would terrible rude staff I was basically told I was thick and any problems I had where my fault! What a cowboy company .
AVOID AT ALL COST !
10. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
This is XLN under another name
This is XLN under another name. Biggest rip off merchants!! Avoid like the plague!! Along with Daisy same rubbish!!!
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Good Technical skill
Operative was able to understand the issue and found the problem and solution promptly. Resolution was thorough, and tested for possible issues
Good response - except for the time it took to be connected; the auto answer system held me for 20 minutes before finding a sutable adviser
27. tammikuuta 2025
Low wait time and issue quickly resolved
24. tammikuuta 2025
Demi been very great and helpful today…
Demi been very great and helpful today I wish her all the best
23. tammikuuta 2025
Oma-aloitteinen arvostelu
I needed to about my…
I needed to notify Onebill about my change of address and was transferred through to Chris who sorted it in minutes, explained everything clearly and was a great guy to talk too, thanks Chris !
22. tammikuuta 2025
50 minute wait to get call answered…
50 minute wait to get call answered then put on hold again whilst waiting to speak to tier 2 team for another 38 minutes. when they eventually answered call was immediately cut off - no choice will have to switch to another company.
23. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Too dear
When I first went with one bill they were brilliant but over the years the service went down and the price went up . Till enough was enough they were charging me £57 for my internet rang them to see if they could do any better there answer was take it or leave and it wasn’t even fibre . So to day I am leaving them and start with my suppler full fibre £25.95 . By By One Bill
23. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onebill Telecom
Hi,
We value your feedback and apologise that you had a poor customer experience. We work hard to deliver exceptional customer service and have requested your account details to investigate your review further.
Thanks, The Onebill Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.