When my screen protector was slightly bent in the mail it did not function properly. One email to customer service and they had a new product at my door in two days! It works great and is very well... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
When my screen protector was slightly bent in the mail it did not function properly. One email to customer service and they had a new product at my door in two days! It works great and is very well... Näytä lisää
Yritys on vastannut
Great products, timely delivery and excellent customer care! Great products developed by specialists, at very good prices. I ordered a few different screen protectors reducing blue light exposure. One... Näytä lisää
Yritys on vastannut
Excellent product and customer support. Any time there has been an issue the response was prompt and the fix was just what was needed. I put these protectors on all devices now and buy them for friend... Näytä lisää
Yritys on vastannut
Ordered a pair of children's blue light filter glasses and sadly when they arrived one side of the frame was abit mishapened and not 100% comfortableb for my daughter to wear. I contacted customer ser... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
86-90 Paul Street,, EC2A 4NE, London, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jyoti immediately sent me a replacement phone, which I really appreciated. Grateful for the customer service I received.

Vastaus yritykseltä Ocushield
I am sensitive to light it hurts my eyes especially creating migraines and I needed to protect myself beyond what the settings in the devices themselves could do.
Sure could you get something a little less expensive? But it isn’t medical grade protection and I bought and returned other items that had no guarantee
you only have one set of eyes be sure you protect them

Vastaus yritykseltä Ocushield
Really great customer service, I had a faulty product and it was resolved immediately. Thank you 🙏

Vastaus yritykseltä Ocushield
Products are great and customer service was awesome when I ran into some glitches.

Vastaus yritykseltä Ocushield
7 weeks after placing an order I still don't have the item advertised, and it seems impossible to get assistance from customer service. The first 3 weeks of delay was due to the item not being in stock (despite the website indication), but they did not acknowledge this until I chased up after it was not dispatched. I have filled out their customer service form twice, replied to the resulting email threads and provided the requested photo of the item - but based on the wording of the answers, and fact they never reply after the first "please tell us more" e-mail, it seems these could be AI generated. Just phoned the customer support, who said they could not check any of these e-mail threads, could not process a refund (of the approximately £100 spent), and could not tell me when I might get a call back.

Vastaus yritykseltä Ocushield
The glasses arrived quickly and have been a huge help in reducing my eye strain at work. Thank you!

Vastaus yritykseltä Ocushield
Ocushield provided great service. The shields originally sent were too small for my computer screen. Ocushield was contacted and I was able to talk to a customer representative who responded to my dilemna in a friendly, knowledgeable way. I sent back the smaller shields and received the larger shields in a timely manner. Ocushield, in my opinion, is a wonderful company to do business with.

Vastaus yritykseltä Ocushield
The laptop screen protector when I received has a shield with sticker front and back. I followed the instruction and it didn't click firmly to the magnet, and it dropped easily. So I send an enquiry email regarding this. WIthin 24 hours, I received an email. The person replying asked me to send a photo with the screen protector on my laptop screen. She also advice me that the matte side should face me, while glossy side face the screen. Than I realised that I put it in the other way round. So I changed the matte side to face me, and it immediately click firmly! So it is actually the sticker instruction on the screen protector was wrongly pasted. Thankfully that it was solved promptly from this reply email. Just spending some extra time trying to fixed the screen protector on the laptop and also to wrtie an enquiry email. Hope this does not happen often. It give me a little bit of frustration The magnet to paste on the bezel is so small, that I put some more extra magnet to avoid the screen protector from dropping off easily. I think the piece of magnet especially below ones should be longer。

Vastaus yritykseltä Ocushield
Wonderful team of people and great product

Vastaus yritykseltä Ocushield
Ocusheild has the best customer service! I love the blue light shield for both my phone and laptop. Thank you for keeping me safe! My sleep has greatly improved.

Vastaus yritykseltä Ocushield
I ordered the wrong blue light shield protector size and Ocushield were super quick to respond. They offered to send a replacement free of charge and to keep the incorrect size. I gave to my partner and we are both incredibly happy with our screens. Will definitely be ordering again in the future!

Vastaus yritykseltä Ocushield
Great customer service. Quick response and very helpful. I bought blue protect clip on glasses for my husband who is suffering from migraines. His boss also bought him a screen protector from Ocushield. Fast dispatch, well packed and good quality.

Vastaus yritykseltä Ocushield
Excellent glasses. They were recommended to me by a sales assistant in Specsavers. I suffer from a vestibular condition so these glasses have been so helpful for use in supermarkets, they really help dim the bright lights.

Vastaus yritykseltä Ocushield
I love my Occushield screen protector ! It is slightly darker than my screen so sometimes I pop it off (it is magnetic) to use when I want to see something in brighter colors. Also, it really helps with the glare in the sunlight when I use my MacBook outside. Jyoti at the company is wonderful. It is so nice to have a company that is making a much needed product. I think everyone should have one of these protectors on their computers, to protect our eyes and brain from the blue light emitted from the screens. Occushield conducts their business with old world integrity that is so hard to come by these days.

Vastaus yritykseltä Ocushield
I bought two blue light screen protectors and my sons cracked within a couple of weeks of having it. He hadn’t dropped his phone so I feel they are not built to last.
I emailed the company twice before I received a reply asking for more details. Which I replied to straight away. They then ignored my email.
So I wrote another one and got a response saying it would be looked into.
Then nothing for over a week, so I sent another response.
So I’m no further forward and after spending over £70 I am now concluding this company and its products are just a scam.
Avoid!

Vastaus yritykseltä Ocushield
I'm glad I ordered an Ocushield product. After a week of use, I can truly say this applies to both the glasses I received and the customer care Ocushield provided.
My eyes feel less tired, and my focus remains high even after 10 hours at the PC.
Customer support is as high-quality as the product itself. They respond very fast and treat each case individually. I truly recommend Ocushield as a high-level company.

Vastaus yritykseltä Ocushield
I've been using Ocushield for many years now, both their blue light screen protectors and their EMF protectors. I've recommended them to friends and family who use them across their iPhones and iPads. I'll admit I keep my phone near me when I sleep, so having the EMF protector has genuinely made me feel better about that.
The products alone would be enough to keep me coming back, but what has made me a truly loyal customer is their customer service. It is some of the best I have encountered, and I want to be specific about what I mean by that because "good customer service" gets thrown around loosely. They listen. They respond warmly and thoughtfully. That combination is far rarer than it should be. Most companies either don't respond meaningfully or give you something so generic it barely addresses what you said. Ocushield is different.
Mia has been particularly wonderful to communicate with, and I think that reflects well on the company as a whole. Good employees tend to come from good leadership.
I nearly bought a blue light filter from Amazon at a fraction of the price, but after looking into it more carefully I found that Ocushield actually tests their products and appears to be one of the very few brands whose blue light filters genuinely perform as claimed. Harvard has published research on the effects of blue light on sleep and health, and it is worth reading. It made me glad I took the time to look before defaulting to the cheaper option.
I think very highly of this company.

Vastaus yritykseltä Ocushield
J'adore vraiment mes lunettes Ocushield. Depuis que je les utilise, mes yeux ne me font plus mal quand je passe du temps sur mon téléphone ou mon ordinateur. Avant, j'avais souvent des picotements et de la fatigue visuelle, mais maintenant je me sens beaucoup plus à l'aise. Elles sont légères, confortables et faciles à porter toute la journée. Franchement, c'est devenu un indispensable pour moi !

Vastaus yritykseltä Ocushield
I use my ipad at night and was very pleased to find a bluelight shield so that I am not exposing myself to light pollution. The shield comes with excellent instructions, does not alter the colours on my screen and has made a big difference. I no longer worry when I use my sleep app through the night. The customer service I got was excellent and I wholeheartedly recommend both the product and this company.

Vastaus yritykseltä Ocushield
Excellent customer service! Excellent product!

Vastaus yritykseltä Ocushield
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.