Octopus Group Arvostelua 

152
•
TrustScore 2.5/5 tähteä

2,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I’ve been offered my first survey of $3.92 for a estimated 14min survey. That works out significantly below minimum wage for your time and it will likely take me a lot longer than 14 minutes for the w... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I have been getting slow but steady surveys,and through octoqual enjoyed a 90 minutes discussion with a few others,on a very relevant matter. I look forward to more,both surveys and discussion groups,... Näytä lisää

Saanut 2/5 tähteä

I did a 2 hour music survey where I had to listen to snippets of 900 songs and rate the song from poor to great- was promised $125 for this survey which was 120 min and I received $5.00 ;) poor form O... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

In the past month I’ve got overv$40 and successfully transferred it to my bank Yes it’s annoying to get through one completely and then be told you don’t qualify or enough in your group have done i... Näytä lisää

Yrityksen tiedot

  1. Verkkoyhteistyöalusta

Erilaisten ulkoisten lähteiden tuottama tieto

We are shaking up the panel industry in Australia. Your time is valuable so we provide the best cash return for it, double the other providers, sometimes more.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

152 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 60 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,5

Kaikki arvostelut

(152)

18 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Quite a few

They tell you that survey will only take 11 mins, then once you click on the time is then 25 mins. Then some of their customers screen you out after you finish for absolutely no reason. Then you have just wasted your time, received nothing, yet they use your data. When you contact Octopus they say that we have no control over what our clients do, which is a cope out.

17. elokuuta 2025
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

Support follow up just about every case reported, as they don't have access to the data (most of the time) it does take a while to extract the info from the clients. Just make sure you mention the survey name and the details of what you believe happened and they will make sure it's added to the chase up file.

Saanut 1/5 tähteä

Took over 6 months to accumulate $20…

Took over 6 months to accumulate $20 (the minimum to cash out) and sometimes would get 10 minutes into the survey before they screened me out; after already collecting all my data. This company is tedious and painfully annoying, don’t bother.

26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Attempted survey and got QA

Attempted survey and got QA, explain how? I only answered my postcode and gender, and I'm 100% sure of my postcode and gender. Did I go too fast on my personal details that I am asked repeatedly? Why did I get punished for doing nothing wrong?

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

Hi there, that situation is being noticed more frequently and the survey owners need to do better, can you please contact support@octopusgroup.com.au so we can chase your case up. It could be they are incorrectly identifying whatever it is their automation script is trying to do. Best we ask them to fix it!

Saanut 1/5 tähteä

Increasingly frustrating

More and more I'm finding my account loaded up with surveys that I spend 15 minutes going through and screening out one by one because I'm not in the target demographic. Becoming increasingly frequent spending 10 minutes doing 'pre-survey' surveys that don't pay only to get screened out half way as you're not the target demographic. Super sus and scammy. Been a member for years but I've had enough. I like to do for fun but sneaky survey providers trying to to take advantage of people for well under minimum wage. Even as a hobby, I'd expect at least $20/hr

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

after spending minutes

after spending minutes, approaching the end, I carefully clicked final button, it did say thank you for participating, I wait and wait, wait for that exciting message to say, you have been paid 3.65, but screen did not change, after refreshing it, it says service not available, all my precious 15 minutes down the drain. I was so pissed.

28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

Hi there, this is precisely why we position ourselves between you and the client, so we can chase these situations up. Pls contact support@octopusgroup.com.au and inform them of the name and issue so they can chase it up for you.

Saanut 1/5 tähteä

I have completed many surveys

I have completed many surveys, have money to redeem. No way will it let me do that. Not happy wasting my time for nothing.

20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

Hi Shirkey, pls contact support@octopusgroup.com.au for help with the redemption process

Saanut 1/5 tähteä

Disappointing site promoted in news article that doesn’t cut it in reality

As frequently stated by others in these reviews my experience is similar. Frequently answer many survey questions to be then screened out , quota filled or not in target group. Waste of time and effort. You provide an enormous amount of data and opinions and they say it doesn’t get used. I call BS , that’s my opinion. Reading their feedback to criticism on this site covering the last few years they have significantly softened their responses. They have gone from being very defensive, dismissive and disparaging to a much more generic and pro forma like response. Basically responding for the sake of appearing to show they care. The 5 star reviews I see to me seem strange and suspicious.

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

They used to be much better

They used to be much better. Found that I needed to do their surveys using Firefox as not working well in Google Chrome. This morning I had cleaned out my system but still it didn't work in Chrome. The captcha failed at the start. Their surveys cen fail rather rapidly using Chrome. They tell me it works for others and try to justify it this way. Their surveys are getting longer too.If you can get the surveys and complete them they do pay well.

7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

Hi Heather,
I'm not aware of your previous interactions but if you send a recording of the Chrome issues you are facing that might help to identify the issue. The majority of the staff use Chrome so I'm guessing this may have something to do with the extensions loaded into your Chrome setup... but it would be best for support@octopusgroup.com.au to do the actual investigating.

Saanut 1/5 tähteä

Waste of time

OCTAPUS is a SCAM! I was given my surveys and in the middle of doing them, i was screened out. I answered all quality questions correctly, but the site seems to screen you out to avoid paying you. It's a total waste of time. Never Try it!

13. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Be prepared to spend 20 years to earn $20!!

You will be on your death bed while you will reach the redeemption point!! It took me over a year to redeem $20 in the first go and since then another year has passed I am still stuck at $11. After spending several minutes I get screened out and the company doesnt allow to cash out before reaching $20. The surveys get the answers of the actual questions they are after and soon after then they screen out the partcipants. There are lots of surveys available where you can make $50 a week just spending some of your free time... I will highly suggest try them. Dont spend 1 single second for this useless portal.

8. joulukuuta 2024
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

We understand it can be disappointing when things don't perform as you hope, unfortunately it seems you are not the specific target audience for the projects that we frequently have available. As you've seen by your redemptions that have already been processed, we are happy to process redemption requests though the platform.

Saanut 1/5 tähteä

I would give 0 stars if possible

I would give 0 stars if possible. I get screened out of every survey and don't get any incentive for my time. I answer quite a lot of questions but somehow I'm ALWAYS screened out. Don't waste your time!

3. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

SCAM

SCAM. They "paid" for the first couple of surveys (but you are denied cash-out until you reach $20). And for the past several surveys they kept screening me out after a few minutes. Different excuses eg full quota (when I started the survery straight away after receiving a notification it was available). It sounds like an excuse to get some data, but then preventing the person from reaching the $20 to allow them to cash out.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

We only get paid for surveys that are completed by our members.

It is of no benefit to us (at all) to have surveys screened out, quota failed or quality screened... these outcomes are just part of the process of limiting the information for the project to only what is needed to complete the project.

Screening happens when the participant's responses don't align with the project requirement, which can only be determined by asking certain qualifying questions.

Quota fails happen when a certain target has been reached, also based on qualifying questions.

There are often many targets in a survey, so sometimes trying to finish a project is like trying to find a needle in a haystack, this is where early quota fails will be encountered.

Saanut 1/5 tähteä

Octopus Group is a scam

Octopus Group is a scam, I find they ask you the majority of the survey questions then screen you out, meaning they don’t have to pay you. This has happened multiple times to myself and my friend.

7. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So OCTOPUS GROUP pride themselves on…

So OCTOPUS GROUP pride themselves on being the highest paying survey company.
At the start you can see the survey length, then you click that link and the next page adds more time on the survey so the first page with survey length is misleading. I have done numerous surveys that actually take triple the time to complete by the time i’ve finished! There are also surveys where I have done 56 minute survey only for there to be a glitch and that has happened numerous times over a couple of years. I have received 2 return incentives in that time for the glitch but what about the rest, OCTOPUS GROUP just apologises, or doesn’t believe you or don’t care and you get no incentive for the hours and hours of misleading survey lengths. So, OCTOPUS GROUP DONT PAY MORE. The time and effort and glitches for what a couple of dollars……… OCTOPUS GROUP think we are fools but boast how lucky we are to be with them. Pffffft, DONT BOTHER.

1. elokuuta 2024
Oma-aloitteinen arvostelu
Octopus Group-logo

Vastaus yritykseltä Octopus Group

Something that might be misunderstood is that "We don't write all the surveys", most are written by our clients and they are not always accurate regarding times mentioned. We pre-time all the surveys issued so that there is a benchmark for incentives. We've advised to only go by our timings in various notifications in the past but don't generally harp on about it.
Surveys can glitch like any technology and as most are controlled by clients so glitches are out of our hands, but we do follow up any surveys we are made aware of, the fact that you are aware of 2 return incentives shows that there are times when amendments are made.
Our support team investigate a great many issue and get back to everyone that makes contact, most people are super impressed with the level and speed of support but there are always going to be people that don't like the outcome and sometimes it is what it is.
As for your last statement... well we don't tell you how you think, we ask you and pay you for it, so perhaps don't attempt to tell people how we think cause in this case you are entirely incorrect.

Saanut 5/5 tähteä

Don't listen to these bad reviews

I am not affiliated with octopus and I am a real customer. Don't listen to these bad reviews, they are salty they got screened out or rightfully banned. I have earned $500 from this site and it's genuine.

20. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Very S L O W earner

I have been a member of many paid survey online groups and this one is one of the slowest earners out there. I have been sitting on $19.90, just 10c off being able to claim, for weeks now. Once I earn enough to claim I will be shot of this one

13. heinäkuuta 2024
Oma-aloitteinen arvostelu

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