Nutrafol Arvostelua 

My experience with Nutrafol was one of the very best I have ever had with a business. First, your product does EXACTLY what you advertise it will do. I was going through chemo therapy for lung cancer and was experiencing every symptom under the sun, including the dreaded hair loss. I was awful. After using your product, my hair grew back thick and beautiful. Second, when it came time for me to cancel my subscription with you, your agent treated me with such compassion and grace, gifting me my last order as well as refunding my most recent payment. Finally, the agent I dealt with during my cancelation sent me the most glorious, beautifully packaged gift box with gratitude for my business. The journal she enclosed has become my new Gratitude Journal. I am reminded of my gratitude for your company every time I pick it up.

Nutrafol is a wonderful company with great customer service. They are responsive and helpful.

Do not absolutely please please do not purchase this product!!! It does not work I went from a head full of hair to now I have to see a dermatologist for injections for my hair to grow back hopefully. I am almost completely bald. I went bald literally and 3 to 4 months of taking this product. I’m just trying to help each and everyone of you that would think twice about buying this product. The reviews have to all be fake. All I ask is please don’t buy this product.

I enjoyed speaking to a doctor about my recommendations. And the person I spoke to about my hair analysis. I find that the product is quite expensive. I have been using it for about 10 months and I just don’t see a lot of improvement with my hair growth.

Nutrafol gave me my hair back. Every experience with anyone in the company has been positive, generous, & very helpful. Customer Service is easy to get to and always, as I said, helpful. I have been a customer for a little over 3 years & I will continue to be a customer; there is a whole range of products & resources that I have yet to discover.

I’m not seeing much progress after several months using the product which is disappointing. However. I do appreciate the dr who checked in on me.

I called to pause my membership due to the government shutdown. I’m a federal employee who is furloughed. I noticed the charge go through the first morning of the shutdown which felt like bad timing since I didn’t know when I’d be getting paid again.

Although I doubted my payment would be reversed I figured I’d give it a shot. When I called and was connected with Courtney from customer service. Courtney was extremely kind, empathetic and professional. She told me she was in fact able to void or reverse the charge and also offered to pause/cancel my membership for the time being. I was blown away by Courtney and Nutrafol’s willingness to cancel the charge. A lot of subscription services are not as accommodating once the payment is processed.

I was so impressed and told a few of my friends about what a great company Nutrafol is and how the companies courtesy helped ease some of the stress and pressure I was feeling. Courtney also sent me a lovely gift box of goodies, which was a complete surprise and really boosted my mood during an otherwise tumultuous time :)

I am so impressed with Nutrafol’s customer service and grateful for the grace I was afforded. I’ll definitely continue to tell anyone who will listen about what a great company Nutrafol is to work with.

I took Nutrafol for over a year and my eyebrows and eyelashes fell out. My hair grew very little. The company would not reimburse me for this. This is not a good product stay away!

I ordered on September 28, received tracking information the next day. They use some delivery company called ACI-Logistics, clearly a low bid contractor. Tracking shows no movement since it was received at their facility two days after the order was placed. Nutrafol apparently only reviews claims 7 days after the last tracking update. Got two copies of the same email from someone else in the company saying something different. Customer Service is horrible. Most places would have sent out a new order, but I guess they're not interested in retaining business.

thinking, there is a suckered born every 8 seconds. this hair garbage is a joke and the jokes on you. Nothing my friends nothing can grow hair back. Your wasting your money on on dream that will never ever come true.

I wouldn’t recommend this product. I used it for 8 months and saw no results. The company has no satisfaction guarantee which really shows how much they stand behind their product.

Yet another product that only caters to and cares about men and THEIR hormone distress. OVERPRICED AND INEFFECTIVE FOR WOMEN. Tried it for 7 months with ZERO Effect.

Have no clue if it's working but hair seems to be doing better!

$1200 later. No difference. None. Great commercials, though.

My experience with Kristyn N. was simply phenomenal. She listened to my issues and addressed them in the most effective way possible (and with compassion).
There were no scripted answers but direct responses and solutions to my issues.

After not receiving my Nutrafol product (under almost a month later) and the poor customer service I received, I decided to write a one star review on Trustpilot dated July 16, 2025. Nutrafol replied with this statement,

"Hi Karen, We are so sorry to hear of your recent customer experience and we'd love to make it up to you. Please reach out to Nutrafol so that we can follow up and work together for an adequate solution." END QUOTE

I subsequently wrote to Nutrafol (as Nutrafol suggested) and this is the response I received from Nutrafol.

Jul 23, 2025, 5:59 PM EDT

Hi Karen,

Thank you for reaching out. We’re happy to help with your inquiry.

We want to thank you for taking the time to share your feedback with us. Insights like yours are invaluable in helping us continuously improve and provide our customers with the best support possible.

Please don't hesitate to reach out with any further questions or concerns - We're always happy to help. Have a great day.
--
Nutrafol
Customer Experience Agent
Keep Growing.

Nutrafol's response certainly does not indicate a desire to make it right. Will not be ordering any products from Nutrafol in the future! Done!!! There are so many other good products on the market!!!

I love this product so much! My hair is looking great and the hair loss has slowed down. I also love the amazing customer service and how helpful they are.

I am extremely disappointed in having spent over $200 on Nutrofol. This product is absolutely worthless!! I saw no results whatsoever after using this product and I took it every day as recommended. Buyer beware!!

I took Nutrafol for six continuous months. It did absolutely nothing. Complete waste of money. They say they do the "research" but never present said "research".

expensive and no better than without it for me. I used it for 12 months and have pictures to show no change. My spouse also did it and no change. wasted money!