Nostro Arvostelua 

Vastaus yritykseltä Nostro

14.11.2025

Thank you so much for the honest feedback!

We’re really glad to hear that you’ve noticed the steady improvements and appreciate the affordability of our challenges. You’re absolutely right about the spreads — it’s something our tech and liquidity teams are actively working on to keep trading conditions as stable and competitive as possible.

We truly value your patience and input — every bit of feedback like this helps us fine-tune the experience for all traders. Thanks for being part of the Nostro community! 🚀

Vastaus yritykseltä Nostro

14.11.2025

Thank you so much for your kind words!

We’re really glad to hear that you’ve had such a great experience with Nostro — from the easy-to-follow rules and affordable pricing to the support team being there when you need them. That’s exactly what we aim for every day.

We truly appreciate your trust and support — here’s to more growth and success ahead with Nostro! 🚀

Vastaus yritykseltä Nostro

14.11.2025

Thank you so much for the incredible review!

We’re thrilled to hear that you’ve been with Nostro for over a year and are enjoying your experience trading with us on MT5. It’s amazing to know that you see us as one of the best in the game — that kind of feedback keeps our whole team motivated to keep delivering the best possible experience.

We truly appreciate your trust and loyalty — here’s to many more years of growth, success, and smooth trading together! 🚀

Vastaus yritykseltä Nostro

14.11.2025

Hi there — we completely understand how serious this sounds, and we’re truly sorry to hear about what happened to your friend.

We’d like to be clear: Nostro does not deny payouts without a verified and documented breach. Every payout request goes through a manual review by our compliance team, and if a payout is declined, the trader receives a full explanation with references to the rule that was triggered.

If your forum group has evidence or communication history you’d like us to re-examine, please have the affected trader email support@nóstro.co with her account ID and correspondence. Our senior compliance team will personally audit the case to ensure everything was handled properly and transparently.

We take every accusation like this very seriously — we have nothing to hide and welcome independent review of the facts. If a mistake was made, we’ll own it and correct it.

Vastaus yritykseltä Nostro

14.11.2025

That’s fantastic — huge congratulations on your five payouts! 🎉

We’re really happy to hear you’ve had such a positive experience with Nostro. Consistency like that shows real discipline and skill, and we’re proud to have been part of your trading journey.

Thanks for your trust and support — here’s to even more payouts and success ahead! 🚀

Vastaus yritykseltä Nostro

14.11.2025

Hi there — we’re really sorry to hear about this experience, and we completely understand how frustrating that must feel after waiting so long.

You’re right — there were delays following the server downtime earlier this year, and we take full responsibility for that. The compensation accounts were promised to affected traders, but during the migration to our new servers, some records were delayed in being verified and processed. That said, no trader should ever feel disrespected or dismissed when reaching out for help — and we sincerely apologize if any of our support responses came across that way.

Please email your **account ID and previous ticket reference** to support@nóstro.co, and mention this conversation so that it can be escalated directly to our compliance and operations leads. We’ll review your case personally to confirm whether your compensation account can still be honored and ensure you receive a clear, respectful response.

Thank you for your patience — we truly value traders like you who stick with us through these issues, and we’ll do everything possible to make this right.

Vastaus yritykseltä Nostro

14.11.2025

Thank you so much for being with Nostro for almost two years — that kind of loyalty means a lot to us!

We’re really glad to hear you’ve had such a positive experience and that you appreciate the new dashboard, affordable challenge accounts, and improved services. It’s traders like you who make the community what it is and keep us motivated to keep improving.

As for the Instant Account — yes, that’s something our team has been exploring. We want to make sure it’s structured fairly and sustainably before launch, but it’s definitely on the roadmap. Stay tuned — exciting things are coming soon! 🚀

Vastaus yritykseltä Nostro

14.11.2025

Thank you so much for such a thoughtful and well-written review — we really appreciate it!

It’s amazing to hear that you’ve experienced Nostro as a trader-focused platform built on fairness, transparency, and community. That’s exactly what we’ve worked hard to create — a place where traders at any level can grow with confidence and trade without worrying about hidden conditions or instability.

We’re especially glad that you’ve found the support team responsive and the platform easy to use. Feedback like yours motivates us to keep improving every part of the trader experience.

Thanks again for the strong recommendation and for being part of the Nostro community — here’s to your continued success and growth! 🚀

Vastaus yritykseltä Nostro

14.11.2025

Thank you so much for the honest and balanced feedback — we really appreciate it!

It’s great to hear that overall your experience with Nostro has been positive, and that you’ve found our pricing, spreads, and support team to be consistently reliable. We know there have been a few bumps along the way, and we truly value traders like you who’ve stayed patient and supportive through it all.

We’re committed to keeping things fair, affordable, and transparent — and your feedback helps us keep improving. Thanks again for being part of the Nostro community! 🚀

Vastaus yritykseltä Nostro

13.11.2025

That’s such a great message — thank you for taking the time to share it! 🙏

We’re really happy to hear you’ve had a good experience with Nostro from the very beginning and that the team — especially Anthony and John — made a positive impact. It’s also great to know the consistency rules have helped strengthen your trading discipline, which is exactly what they’re designed for.

We’ve put a lot of effort into upgrading the **servers and dashboard**, so it’s amazing to hear that you’re enjoying the new setup. Thanks again for being part of the Nostro community — we truly appreciate your trust and support. Here’s to even more success ahead! 🚀

Vastaus yritykseltä Nostro

13.11.2025

That’s such an amazing review — thank you so much for sharing it! 🙏

Huge congratulations on your **6th payout** — that’s a fantastic achievement and shows real consistency and discipline in your trading. We’re really glad to hear that our support team has been quick to help whenever needed and that you’ve experienced smooth payouts overall.

You’re absolutely right — the upgrades caused some temporary delays, but they were done to make the system faster and more stable long-term. Your patience and understanding mean a lot to the whole team.

Thanks again for your trust and for being part of the Nostro journey — here’s to many more payouts ahead! 🚀

Vastaus yritykseltä Nostro

12.11.2025

Thanks so much for sharing your experience! 🙏

That’s great to hear you received your payout smoothly — congratulations on that win! 🎉 The 2% rule can definitely feel challenging at times, but it’s designed to help traders manage risk and build consistency over the long term. Even small improvements add up quickly when you stay disciplined.

Keep going — every trade is part of the learning process, and you’re already on the right track. We’re glad to have you as part of the Nostro community and can’t wait to see your next payout! 🚀

Vastaus yritykseltä Nostro

12.11.2025

Hi there — we’re really sorry to hear about your frustration, and we completely understand how upsetting that must feel. 🙏

To clarify, Nostro doesn’t deny payouts without a verified reason. The **2% daily risk rule** is part of our consistency and risk management system — but if you believe your account didn’t breach that rule, we absolutely want to review it again.

Please reach out to our **support team** with your **account ID and any screenshots or trade history** showing your position sizing and equity movement. Once received, our compliance team will recheck the data manually to make sure everything was handled fairly.

We take every payout concern seriously and always aim to resolve things transparently. If an error occurred, we’ll make it right.

Vastaus yritykseltä Nostro

12.11.2025

Hi there — we completely understand how frustrating that must feel, and we’re genuinely sorry for the experience you’ve had. 🙏

To clarify, **Nostro’s payout reviews** follow specific risk and consistency guidelines designed to keep trading fair and sustainable for everyone. The **stop-loss requirement** and **news-trading restriction** are in place to promote responsible risk management and protect account integrity — not to deny payouts unfairly.

That said, if your trade was **auto-closed by the system at the 2% equity limit**, and you believe you still met the risk rules, please reach out to our **support team** with your **account ID and trade details**. Our compliance department will manually re-evaluate your payout request to ensure there was no error.

We take every claim seriously, and if a mistake was made, we’ll absolutely make it right. Transparency and fairness remain our top priorities.

Vastaus yritykseltä Nostro

12.11.2025

Hi there — we really appreciate you taking the time to share your experience, even though we understand you’re frustrated. 🙏

You’re right that Nostro has faced technical challenges over time, and we take full responsibility for that. Earlier this year, we migrated to our **own dedicated servers** and rebuilt the **dashboard from scratch**, which unfortunately caused interruptions, MT5 connectivity issues, and temporary payout delays for some traders. None of that aligns with the standard we want to uphold, and we know it hurt trust.

Regarding **Discord**, it was temporarily closed — not to silence anyone — but to prevent the spread of misinformation while the technical and compliance teams resolved system-level issues. We are in the process of building a **new community and support framework** to ensure communication is open, clear, and transparent moving forward.

As for **compensation accounts**, we haven’t ignored those commitments. The process has taken longer than expected due to data validation after the system rebuild, but affected traders are being processed in batches — and we can confirm those distributions are still ongoing.

We completely understand your disappointment, but we’re working daily to make Nostro more stable, transparent, and accountable than ever. If you’d like, please send your **account ID or ticket number** to support@nóstro.co so our compliance team can personally check your status and make sure nothing has been overlooked.

Vastaus yritykseltä Nostro

12.11.2025

Hi there — we hear you, and we’re genuinely sorry for how disappointed and frustrated you feel. 🙏

We’ll address everything you mentioned openly, because transparency is extremely important to us:

* **Review flagging:** We have *not* been attempting to silence criticism. Reviews are only flagged automatically by Trustpilot’s moderation system if certain terms trigger their filters — it’s not a request to remove your opinion. We value honest feedback, even when it’s negative, because it helps us improve.

* **Discord and social media:** The Discord and comment sections were temporarily restricted during the **migration to Nostro 2.0**. This was not to “silence” traders but to prevent misinformation and scams spreading while systems were unstable. The new communication framework will replace those channels with direct verified support lines and community updates.

* **Compensation accounts:** You’re absolutely right — compensation for traders affected during the downtime earlier this year took longer than intended. That delay was due to the backend rebuild and database validation that had to be completed before issuing accounts fairly. The compensation queue is still active, and traders who were affected are being processed in batches.

* **Payouts and dashboard stability:** Nostro 2.0 introduced a brand-new infrastructure on our **own secured servers**. There have been bugs — and we take full responsibility for that — but the development team continues to release weekly fixes to ensure fair, accurate breach detection and faster response times.

We completely understand your frustration, especially if you’ve felt unheard. We’re not here to hide behind excuses — we’re here to fix what’s broken and rebuild the trust we lost during that transition period.

If you’d like, please share your **account ID or ticket number** privately with support@nóstro.co so we can personally review your compensation status and make sure you get a clear outcome.

We appreciate you holding us accountable — we’ll continue working to prove through action, not words, that we’re serious about getting this right.

Vastaus yritykseltä Nostro

12.11.2025

Thank you so much for the kind words! 🙏

We’re really glad to hear Nostro has had a positive impact on your trading journey. From day one, our goal has been to keep improving and building a platform that genuinely helps traders grow, not just trade.

We truly appreciate your support and trust — and we’ll keep working hard to make the experience even better from here. 🚀

Vastaus yritykseltä Nostro

12.11.2025

That’s amazing to hear — thank you so much for sharing your experience! 🙏

We really appreciate your long-term support since 2024 and are thrilled to know you’ve had such a smooth journey — from multiple on-time payouts to quick and helpful live chat support. That’s exactly the kind of consistency and transparency we strive to deliver every day.

Congrats on all your payouts so far, and thank you for being such a valued part of the Nostro community. Here’s to even more success ahead! 🚀

Vastaus yritykseltä Nostro

12.11.2025

That’s such a great story — thank you for sharing it! 🙏

It’s amazing to hear you’ve been with us since the early days and have grown alongside Nostro. Huge congratulations on getting your first payout — that’s a milestone every trader remembers, and we’re proud to have been part of that moment with you.

We’ve come a long way together, and it’s traders like you who make the Nostro community what it is. Here’s to more growth, more payouts, and many more wins ahead! 🚀

Vastaus yritykseltä Nostro

13.11.2025

Thank you so much for your thoughtful review!

We’re really happy to hear that you’ve enjoyed your journey with Nostro and found value in our platform, community, and evaluation process. It’s great to know that the rules and structure have helped you strengthen your trading discipline and risk management — that’s exactly what they’re designed for.

We truly appreciate your support and positivity. Traders like you make the Nostro community special. Here’s to more growth, learning, and success together! 🚀