Communication- Excellent. Emails sent always answered promptly Delivery - fantastic, ordered n paid for watch Wednesday morning first thing selected paid the before 1200hrs nextday option it was... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Awesome watches with a cool and actually usefull gimmick/feature (tritium lights). I keep smilling for my self when seeing the watch glowing. They sent the watch the day after i placed the order. Ship... Näytä lisää
Yritys on vastannut
The web site and ordering process for new watch straps works well. After five years the watch continues to keep time, look great, remains watertight and crystal is not scratched. Part prices a little... Näytä lisää
Yritys on vastannut
The "Team" at Nite was great to work with. Gail was especially helpful when she contacted me about the Atlas becoming available. I love the watch. I do wish there was a larger selection of straps.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.
Customer Guarantee
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We consider customer satisfaction and after sales care to be one of the most important aspects of our business and this is why all NITE watches come with a five year warranty.
Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each Nite watch is manufactured from the finest materials and to the highest possible standard. However, the fine and exacting nature of watch manufacturing can sometimes result in faults occurring from time to time. Should you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.
Yhteystiedot
Unit 14, Silver Business Park, Airfield Way, BH23 3TA, Christchurch, Yhdistynyt kuningaskunta
- theteam@nitewatches.com
- www.nitewatches.com
4,6
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great specification for the money and…
Great specification for the money and fantastic service
8. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Derek, appreciated.
Great watches
Great watches, best I have after sales also very good, always someone there to talk to.
7. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Martyn, always here to help!
Swift reply to my questions
Swift reply to my questions, quick delivery,realy nice fit and looking watch.
7. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Great to read Grant, thanks you
You took extra for expedite shipping…
You took extra for expedite shipping and yet one week and nothing delivered.. and on 2026 it’s very funny to block your customer on instagram.. because I can tell my 360000 followers about bad experience
7. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Hello Eyad, Thank you for giving us the opportunity to respond to the various comments posted on social media.
FOR CLARITY - Your watch was ordered on 5th April, which was a UK bank holiday. As a result, your order was processed and dispatched on 7th April, the next working day. While you selected and paid for Priority shipping, this service applies to the courier transit time once the item has been dispatched.
Please note that any additional charges you have encountered are import taxes and duties applied by your country’s customs authority. These fees are outside of our control and are not included in our shipping charges.
You were provided with a tracking number, which can be monitored via the courier’s website. According to the latest tracking information, your parcel is currently in Dubai. Due to the ongoing conflict affecting the region, there may be delays caused by airspace restrictions and limited delivery operations. Unfortunately, once the parcel has left our facility and is in transit internationally, these factors are beyond our control.
We also note that you have posted similar comments across multiple platforms. While we welcome genuine feedback, repeated or duplicated posts may be moderated in line with platform guidelines.
We understand how frustrating delays can be and appreciate your patience during the current conflict, this is a matter of genuine delay and not bad Customer Service. We are sure you can appreciate this.
Vastaus yritykseltä NITE Watches
Thank you Mike
After I realized I ordered the wrong…
After I realized I ordered the wrong watch the folks at Nite gave me a discount to cover the cost of me shipping back to the UK. Fast and efficient. Great watch as well.
23. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Jim, glad we could help
Late delivery
I bought the watch in 2nd of April until now I didn't received my watch as they promised, they say it will take 3 to 5 days.
2. huhtikuuta 2026
Vastaus yritykseltä NITE Watches
Hello Abdulla, you ordered your watch at 12.49pm on the 2nd April, we fulfilled and shipped your watch on the same day, you chose Fedex Standard delivery, which is not available to us at the moment and have covered the cost of sending it to you via Fedex Priority at no additional cost to you. With the current situation in the Middle East, we have no control over the airspace closures and delivery delays, your watch is currently in Dubai and will be with you as soon as they are able. I am sure you appreciate we cannot expedite shipping with the current situation. We apologise for the delay.
Speed of assessment as to what was…
Speed of assessment as to what was wrong with my watch and the reasonable price to fix it
19. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Thanks for your feedback Andy.
Vastaus yritykseltä NITE Watches
Thank you
I have six Nite watches so obviously…
I have six Nite watches so obviously I'm a fan. OF THE WATCHES.
The straps on the other hand are absolutely rubbish.
The rubber one on my Hawk lasted about 2 years wearing it appropriately once a week, replaced it with a 4 quid one from AliExpress, been on for 6 years and going strong. The rubber one on my Alpha about the same. The one on my Atlas lasted 10 months although to be fair a replacement was sent free of charge, I've not put it on as I'm using a 5 quid one from AliExpress.
To sum up, I love the watches but the straps are a bit of a joke.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NITE Watches
Thank you for your feedback, we continuously work on improving the straps and listening to our Customers.
quick response to issue with watch strap
11. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Thank you
MX10 special order
Great team at Nite watches ordered MX10 night 27/03 as I was having a black date dial put in I expected to take 2 weeks+ for the dial to be ordered in and fitted, wrong it took 2 days and after shipping I received it Thur 02/04. Brilliant service As for the MX10 the watch speaks for its self Thanks NITE.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NITE Watches
Hi Steve, glad we were able to accommodate your request.
Vastaus yritykseltä NITE Watches
Many thanks Simon.
One very happy customer
One very happy customer. The MX10 delivers in quality, cost and look.
I'll definitely be buying the Alpha next!
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä NITE Watches
Look forward to receiving your next order ! thank you
Falcon Strength - Fabulous watch
Have just received my Falcon Strength watch and absolutely love it. It’s fantastically well made, a lovely weight and clearly robust.
Communications with the team were also fantastic. I look forward to ordering further watches from them.
9. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Great to hear James, thank you for supporting the brand.
Delivery service
23. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Hello Hassan, thank you for your feedback though somewhat disappointing given that we have no control over the current situation in the Middle East, all customers are advised that their orders may be subject to some delays due to air space closures and delivery schedules, your order was placed on 21/3/26 and delivered to you on 3/4/26, we have covered the additional cost of all orders being sent to the Middle East via Fedex Priority as this is the only option available to us at present, we are sorry you are not satisfied with this timeframe and can only apologise but this is not a situation we are in control of.
Nite Alpha Z. Probably the only watch l have purchased that hasn't been off my wrist since l first put it on. The Illumination is great in the early morning gloom at this time of the year.
You know when your purchase will arrive arrive to within the hour.
9. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Chris
Great watch and excellent customer service
I recently purchased a Nite Alpha Z and have been very happy with both the watch and the customer service.
Very shortly after placing my order I received a 10 % discount code. I reached out to Nite and they immediately refunded the difference.
As for the watch it feels very solidly built, is comfortable to wear, and the tritium is really growing on me + it looks absolutely great.
I'll definitely keep an eye on Nite watches in the future! I'm sure I'll be purchasing more.
18. maaliskuuta 2026
Vastaus yritykseltä NITE Watches
Thank you Andreas for taking the time to leave your review.
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