I am incredibly frustrated with the completely rigid and unhelpful customer service from this company. When checking out, the system failed to honor a valid promo code in my cart, resulting i... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I am incredibly frustrated with the completely rigid and unhelpful customer service from this company. When checking out, the system failed to honor a valid promo code in my cart, resulting i... Näytä lisää
Yritys on vastannut
Not to be trusted!!! I ordered two rookie cards (Peyton Manning and Jerry Rice) with autographs. Pictures on the site showed nearly perfect corners. Cards received were not even close to what was show... Näytä lisää
I ordered a Dallas Cowboys cap supposedly in stock, was excessively delayed, never arrived, got no updates. It looks like they had none but gave me a fake date. This is the worst experience I've ever... Näytä lisää
Placed an order 12/19 for a product advertised as arriving before Christmas. AFTER I checked out i was given my receipt saying delivery date 12/26! I tried support....took awhile to find. And the auto... Näytä lisää
Check out the official online NFLShop. Wide selection of Official NFL gear, apparel and jerseys for fans of all NFL teams. Men's, women's and kids gear available from all your favorite NFL teams.
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On vastannut 51 %: iin saamistaan huonoista arvosteluista
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I wanted to order a jersey for my husband's birthday. I researched the different sites & chose the NFLshop as said it sold "officially licensed apparel" & they offered a military discount. In the past I have ordered from eBay. The package took forever to deliver. Upon receiving it I thought it was rather light compared to other jerseys that I've bought in the past that were A LOT cheaper. Opened it up and it looks incredibly cheap. The letters and numbers look like someone used thier Cricut and ironed them on. I could have done that!! They look like they will easily peel off. Had I known I would have spent a whole lot less and got better quality from a seller on eBay. Probably delivered a lot faster too!! Was excited to give it to my husband to wear this Sunday for the game...... LAME

Vastaus yritykseltä Nflshop
Wish I had looked at reviews before ordering. They sent my shirt to the wrong address. Not even the correct state. I sent many emails and they have not responded. I have emails for my order but it doesn't show my order history. Site is intentionally hard to navigate and customer service seems to be non existent. Enjoy my money scammers. Its the last dime you get from me. I will be leaving this review everywhere I can and reporting you to the BBB

Vastaus yritykseltä Nflshop
For months and months I’ve been really looking forward to getting one of the new Texans jerseys with custom name and number. For some reason my Texans are the only team in the league that don’t offer the any name any number feature and I have no idea why or when this will be fixed. It doesn’t make sense why it’s never been available and nobody from customer service has given me a clear answer.

Vastaus yritykseltä Nflshop

Vastaus yritykseltä Nflshop
Tshirt is poor quality - 1 wash and the stitching at the shoulder came apart. Refund policy is that I get store credit or pay $10 to ship their crap back to them. So I paid $30 for a T-shirt that lasted 1 time through the washing machine.

Vastaus yritykseltä Nflshop
Ordered 18th
5 days to “process”
23rd shipping label created
Has not left facility and it is the 31st
Company has no phone number published so you can get help, and looking at these other reviews it is clear why they don’t want to speak to customers. They don’t care and they have your money so why should they do anything for the customer ?
Sticking to Amazon.

Vastaus yritykseltä Nflshop
Do not order from this company. They will take orders but you will not receive your merchandise. I placed an order in April and it is now almost September. The Order Status has been on "Shipped" for months. They'll probably respond to this review with the standard "We apologize for your bad experience etc...." but my question is, what happens to the items that are "lost"? Do they even have these items to sell? Stay away.

Vastaus yritykseltä Nflshop
I made a purchase of 2 items on July 31, 2024. The items never came. After contacting customer service 7 times, I was assured my items would be shipped "the next day or the day after". The items still were never shipped. On Aug. 27, 2024, a supervisor told me the items were in stock and that I should cancel my order, and then reorder the items at a 50% didcount and that they would be overnighted to me. The items have still not been shipped. After talking to a manager, I was assurred that the items would be shipped on Aug.30 and Set. 3. I told the manager that I was told 7 times in the past 2 weeks that my items would be shipped and what should I do if my items weren't shipped when she said they would be. Her answer was that could cancel my order.

Vastaus yritykseltä Nflshop
Take your money. Poor customer service. Cannot call anyone. Waiting for an item and I did not get any information. When I digitally chatted I was told they don’t know when they will get it.
It’s a shame . I wanted 1 st round 1 st pick t shirt and not available . Trying to support new rookie.

Vastaus yritykseltä Nflshop
Placed two orders over 6 weeks ago. Have been given multiple bogus ship dates which never happened. 7 calls and 4 emails to Customer Service" only to hear them read from the same script of "waiting to hear back from the warehouse". Do no trust or use this company if you expect them to ship your order.

Vastaus yritykseltä Nflshop
We purchased the NFL Tailgate Toss corn hole game. The bean bags are of incredibly cheap construction, many bursting at the seams after one use, all busted after twice used. A terrible, worthless product.

Vastaus yritykseltä Nflshop
I received my order in good condition everything was good and was delivered before the estimated time that it was supposed to be shipped honestly don’t know why there are bad reviews🤷
Nflshop.com I'm just disgusted with your shipping team, and UPS. My order was placed 6 days ago, and has been sitting in Butler NC for 2 days with no updates, when I track the package for the last 2 days it keeps changing the delivery date, without any further updates. Why do you use UPS, then have UPS hand it over to the USPS, every dang time, it seems to take forever to get from Butler NC to Lynchburg Virginia, heck I can drive there in less than 2-3 hours. I'll never use nflshop.com of fanatics ever again....

Vastaus yritykseltä Nflshop
Won a gift card from these guys that wouldn't work when trying to purchase something so customer service just said it had expired even tho I won it a day ago and their website says gift cards never expire.

Vastaus yritykseltä Nflshop
Order number: 21-8663-6862
I bought a Jersey in the 1st of February, paid extra for faster delivery, but my order never arrived and the package was returned to the sender, in Belgium,NY. I asked for a refund via chat, at first, Sam, the attended, said I couldn't get a refund, then, after I explain him what happened, he gave me the case number 240408-3D8-Y telling that the company would refund me, and I would receive a confirmation via email. But I didn't heard from them after that. It seems to be a scam company. Don't buy from them.

Vastaus yritykseltä Nflshop
The sizing seems off. I ordered a ladies jersey in a size small (normally wear a size xs) and it is tight around the chest/shoulders. Also, it came without a tag which makes me wonder if I got one that was previously used. Overpriced considering the name/numbers are a screen print vs stitching.

Vastaus yritykseltä Nflshop
Well I was told my order was lost and that I would get another top sent to me. The factory sends out the tracking information to the shipping company but not the merchandise. I was suppose to get expedite delivery but instead I get nothing. I will wait a couple days but if the factory can't send out my order to the shipping company I expect a refund. NFL Shop you need to work with the factory to make sure merchandise gets shipped out.

Vastaus yritykseltä Nflshop
I ordered from Nflshop.ca. so I'm not sure if their affiliated. I imagine they are. With that being said, DO NOT order from these guys. My shipment has been out for delivery for 5 days now. I contacted the delivery company landmark global who are no better then these guys. They have a 1.4 rating out of 5 with over 5k reviews.
I also read some of the replies on here from nflshop.com and they are nowhere near what the customer was talking about.
I reported them as fraudulent and so far they are being investigated. DO NOT ORDER there is a high chance you will not receive your merchandise and you will have to go through the hassle of a refund.

Vastaus yritykseltä Nflshop
Same story as everyone else, I ordered 3 49er shirts to be here by 9 February now they’re saying the 12th after the Super Bowl I will never order from the NFL Shop again!😤

Vastaus yritykseltä Nflshop
SCAM. I ordered a jersey, paid extra for expedited delivery. Never received the package, never heard from them again until I cancelled my order. ALWAYS check reviews before you buy, I learned this the hard way.

Vastaus yritykseltä Nflshop
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