Newshosting Arvostelua 

The recent price hike took me by surprised, and I definitely did not get a notice in advance. I'm going to try finding another provider this year just to save some money.

It's a great service, but the price hike makes no sense. This isn't a market driven commodity they're just being greedy.

Newshosting recently charged me for VPN service I never signed up for. Then told PayPal they had "delivered" it. I had been happy with the Usenet service over the last several years until then. Is this how they treat their best customers now? All I require is a refund and an apology, but that seems to be impossible for them. Edit: Update - after going back and forth I didn't get an apology but they did refund the extra they had charged.

This latest price increase, and no notice. That rubbish about the email notification about this never happened either. Had an account with them for years too. They will definitely lose customers, probably me too.
I am searching for other providers as well speak.
What happened to you guys, did you really think that this price increase was handled correctly?

I have been using Newshosting since 2015 and this year they have hiked the price without notice, it auto renewed for nearly double.

They claim to have sent 30 days notice prior to increase which is not true. I check my mail (including spam) daily and i even checked my mail server logs.

Now trying to cancel is not as easy process. I have emailed support and their billing team is unresponsive.

This is how you lose customers and recommendations permanently

I have been a long time user of Newshosting and the service itself has always been very good. My main issue is the complex cancellation process. I logged on to my portal for which I need credentials. After clicking through multiple screens trying to get you to stay. (Worth doing by the way if you're an existing customer and want a better deal!) it then says will send an email which i need to acknowledge. No email arrived, checked spam. Did it again still no email. Tried to log a ticket to say I wanted to cancel, takes me in an endless captcha loop and won't let me submit the support ticket. Cancelling a service shouldn't be this hard. It's a shame as I often reinstate services but when companies make it this hard to leave I think again.

Fraudulent behavior
They offer a 30d guarantee cashback on their website. Please know that they will never answer you. Tried to contact them 10 times with no answer. This is a scam.

Updated: I contacted the support on the 7 (x2) march, 10, 14, 26 as requested. Still did not get any answer and cannot even cancel my subscription because the support does not answer.

I've been using their service for a while now, and I have no complaints so far. 👌😊

My go to usenet & vpn provider for years. Unfortunately the last price hike was just pure greed. Although I have bit the bullet and paid for the year's sub, it will definitely be my last time with them as there are other providers with similar offerings and cost considerably less. To Newshosting: do not treat your customers like the golden egg goose. You'll be the one to loose in the end...

These Newhosting guys are crooks when I deleted my credit card details they deducted my PayPal account.
No notice that they would do this.
STAY AWAY you have been warned !!!

No you are not happy to work with me otherwise you would not have rejected my PayPal claim. You did not inform me that you would be taking payment and went ahead with authorization.
Shame on you !!!

Ik probeerde me aan te melden bij Newshosting met een vpn, maar het mislukt omdat ze mijn echte ip-adres willen zien. Voor een bedrijf dat beweert privacy en veiligheid te waarderen, zijn ze niet eerlijk.

After receiving numerous special offer emails, I bought a 1 year subscription. Account never activated, cannot raise a ticket. There are messages about not being able to raise a ticket but nothing that can resolve my issue. No number to call. Just an automated answer when yo send a message to support.
Finally decided to raise a case via paypal hopefully I can avoid being scammed by this company that was quite good once, a long time ago.

This site is seriously difficult to sign up with. IT would never take my credit card info and when I tried several times it finally just stopped submitting. My card worked at a competitor just fine. You guys need to fix your merchant account issues.

Nothing completes with this service. As of the last month, even stuff that is only a day old or maybe even 2-3 weeks old is all incomplete. I had to get an account with another provider just to download stuff a few days old.

They tried to scam me out of my money by increasing my price and billing me without notice! I got rebilled $24 more than I expected and was never told that was going to happen.

EDIT: They have contacted me and asked for my FULL NAME and PHONE NUMBER. NO! This company clearly does not care about privacy!!! AVOID!!!

J'avais pris un abonnement chez eux il y a un ans et comme le service était mauvais, je l'utilisai plus et l'avais oublier. Et là je vois qu'il me reprélève la somme de 116 euros parcequ'il y a une reconduction automatique en anglais qui est dure à trouver sur leur site et qu'il avertissent meme pas par mail. J'ai demander remboursement sur votre mail et je ne lacherai pas.

Edit : j'ai été rembourser

Ich habe seit rund 5 Jahren dort einen "Lifetime Zugang" für 50,-€ gehabt.
Leider werden nun die Lifetime-Zugänge plötzlich gelöscht und es werden statt 50,-€ nun 74,-€ abgebucht. Ich habe auch per Email dieser Erhöhung widersprochen, doch auf solche Emails wird nicht geantwortet.
Schade, war die letzten Jahren immer sehr zufrieden mit Newshosting und ich habe ja auch einen fairen Preis von 50,-€ pro Jahr Jahr bezahlt. Wie ich jetzt mitbekam, hatten viele dort einen Lifetime Zugang für rund 20,-€ pro Jahr und ärgern sich nun, das sie 44,-€ zahlen müssen. Wenn Newshosting jetzt die Lifetime Zugänge einfach nicht weiterführt, heißt das ja, das jederzeit die Preise geändert werden können. Schaue mir das nun 1 Jahr an, wie es dort weitergeht, dann kündige ich eben rechtzeitig vor der nächsten Verlängerung.

16.12.2024
Nun bin ich wieder zufrieden mit Newshosting, deshalb wieder 5 Sterne!
Vertrag wurde nämlich wieder in die alte Lifetime Version umgeschrieben und mit dem zu viel abgebuchten Geld wurde der Vertrag verlängert!

Guter Kundendienst !!

Be careful with your billing details! They raised my rates by $24 per year without notifying me. Thankfully I had my credit card setup with a limit on that purchase so it declined. Now I see they are offering new customers accounts for less than the $24 they tried to INCREASE my billing.

I just had them setup as my secondary and they almost never got hits, so I am happy to move on.

Unangekündigt %120 mehr abgebucht.

Newshosting is fundamentally a very good platform, and the idea of consolidating everything on one page is fantastic – that’s a solid 5 stars from me. Especially for beginners, this is an excellent solution. The developers have clearly identified a key user pain point and provided a well-rounded package.

However, the implementation of the download app is severely lacking. The app feels like it’s stuck in the 90s, missing essential basic features that you would expect from modern software. The user interface and overall user experience are extremely poor. It quickly becomes apparent that nothing has been done to improve the user experience for at least a decade.

It seems as though the developers have underestimated the potential of the app or have not fully considered the needs of the users. The lack of updates to the software suggests that innovation and improvement have not been prioritized.

In summary, the core concept of the platform is strong, but the poor execution, particularly the outdated download app, significantly detracts from the overall experience. With an updated and modern app, Newshosting could better leverage its strengths.

German:
Newshosting ist grundsätzlich eine sehr gute Plattform, und die Idee, alles übersichtlich auf einer Seite zu vereinen, finde ich großartig – dafür gibt es von mir 5 Sterne. Besonders für Anfänger ist das Konzept eine echte Hilfe. Die Entwickler haben einen wichtigen „Pain Point“ der Nutzer erkannt und ein gutes Gesamtpaket geschnürt.

Leider fällt die Umsetzung der Download-App jedoch stark ab. Die App wirkt, als wäre sie in den 90er-Jahren steckengeblieben, und es fehlen wichtige Basisfunktionen, die man heute von einer modernen Anwendung erwartet. Die Benutzeroberfläche und die allgemeine Benutzerfreundlichkeit sind äußerst mangelhaft. Es wird schnell offensichtlich, dass die User Experience seit mindestens einem Jahrzehnt nicht überarbeitet wurde.

Es scheint, als hätten die Entwickler das Potenzial der App unterschätzt oder sich nicht ausreichend mit den Bedürfnissen der Nutzer auseinandergesetzt. Die mangelnde Weiterentwicklung der Software spricht dafür, dass hier wenig Wert auf Innovation und Verbesserung gelegt wurde.

Zusammengefasst: Die Grundidee der Plattform ist stark, aber die schlechte Umsetzung, insbesondere die veraltete Download-App, trübt das Gesamterlebnis erheblich. Mit einer überarbeiteten und modernen App könnte Newshosting seine Stärken viel besser ausspielen.

Easy connection and downloading articles I found interesting. Most seemed quick downloads.