Been waiting for over an hour to get customer support, live agent is “looking” into my issue. Bought a blue light card voucher for a cinema, voucher says not valid, use voucher verifier and that sa... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Last night, my partner and I were really looking forward to seeing Toy Story 5 and our experience was unfortunately ruined by Vue Fulham. We arrived a bit late for the 7pm screening (which we usually... Näytä lisää
Vue cinemas need to urgently put their customers first. Twice over Xmas we went as a family with their vouchers (only redeemable at their kiosks!!!) only to find they had sold out. It's purely cynica... Näytä lisää
Appalling. Tried to use a Meerkate code, it then re-set itself. Repeatedly tried to book the seats & kept getting "Unknown Error Occurred". Literally impossible to process the order. Gave up. Just abs... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
the vue cinema web site, where you can book movie tickets, check whats on at your local vue cinema, win prizes in film related competitions. You can also donwload our film podcasts featuring interview with cast and directors.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.myvue.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Try it for yourself
I can't really believe all the negative comments about the website yeah they did have a glitch in the system but was sorted pretty quick.
I've always booked online always got the seats I wanted and never had a problem with payment ticket codes ECT ECT..
I guess angry people are more likely to post a review than others who have a great experience with Vue.
My advice try it for yourself and make your own mind up don't listen to all the moaners who had to wait in an online queue for once in there lives bless them...
To bean or not to bean
We always have ice cream and coffee when we go to the Vue,Eastleigh.
Unfortunately, for health reasons my partner can now only drink decaf coffee, which we were surprised to be told is not available.
Come on “Vue” a big organisation such as yours, can’t provide decaf coffee, surely not.
Website is rubbish
Website is rubbish, no app for 3 years! What the hell
honestly vue you need to sort your…
honestly vue you need to sort your website and mobile app, it really is dire, takes ages to get through if you do get through, then you get a cant retrieve booking notice and then cant process payment after that, all in all wasting 20 minutes of your life !!!!!!!
Vue - You should look for a new IT Director
Same feedback as others. How can a web site for a cinema need a queuing system - it's not exactly amazon. Then when you do get through it's really slow and finally after going through the booking procedure you just get 'Can't retrieve booking data - please try again later'!
Seriously Vue - fire your IT director!
Que at vue
Que at vue ? And after a 25 minutes wait still can't book? Called helpline to book and there was a 45 minute wait. Is this a joke ?
Queue-It at Vue
Never experienced a queue on a website. Could expect it during the boxing day sales but a Saturday morning in July? It said I could close the page and retain my place in the queue.... Came back and got pushed further.
Dreadful website
Dreadful website. 11 minutes queue time to just see film times.
Doesn't seem to have an android app anymore.
Online access to vue has always been rubbish, but this is pathetic
worst website ever
worst website ever! upgrade your infrastructure! in this day and age this is tottaly unacceptable. learn from Odeon or showcase.
Awful awful website
Awful, awful website. Constantly crashes, takes ages to load a page, and now I have to queue for 11 minutes to get onto it just to check film times? How can they not handle the small amount of traffic they must have? How many thousands of websites must have much more traffic than this that don't have this problem. Poor beyond belief
Web site
Web site, their life blood for bookings, how can it be so terribly poor. Not just one offs, all the time. Either pitifully slow or so slow it times you out. Error messages all point toward their server not anyones device or ISP.
Useless for a company like this, look at changing your IT staff and investing more.
How many complaints do you need
Barely Usable
Barely Usable
Trying to book a movie through this website is unbearable.
Trying to find out what times movies are is a chore
2 hours of my life wasted trying to…
2 hours of my life wasted trying to book 4 tickets with a code on the website. gave up then phoned and cannot use codes on the phone AND you would still have to queue for pre ordered tickets. Operator then suggest popping in to get tickets ( like I was going to Drive there twice) or on the day when they may not have any. DO THEY NOT TEST WEBSITES ANYMORE
Shockingly terrible website, app is worse
Shockingly terrible website, an app that barely works at all, when it's not giving some stupid message about 'The force is weak at the moment', which it has now been doing for two weeks.
Don't bother with Vue, just go to cineworld or odeon.
Absolutely awful. Website crashes so much and just freezes most of the time. Also never updates film times so it's impossible to book something a week in advance as according to the website there is only 2 showings on each day in a weeks time. Ridiculous for wanting to prebook tickets early or just see when the showing times are. I've literally been to Vue cinemas less and less simply because of the bad website. You'd expect such a major issue to be sorted by now, bet it's costing Vue a lot of money on how many people can't book tickets and give up and go to a different cinema or don't bother. Load of crap!
Simply rubbish website
Simply Rubbish and as soon as CIneworld opens we will not be going again, major company with a awful rubbish frustrating website
Absolute rubbish
Absolute rubbish. Actually managed to reach the payment section today only for the payment to fail. Called the bank, no issues on their side. The app will also be deleted as the force is definitely not with it.
I was thinking why I never go to Vue…
I was thinking why I never go to Vue and I realised why! appaling, crappy website! Sort it out you bunch of muppets!
It's imposible to book online
It's imposible to book online. We've been waiting forever
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