MyPilotStore Arvostelua 

We love the t-shirt. Ordering was easy, pricing was fair, and shipping was speedy.

Straight-forward, no surprises, reasonable shipping. I’m a repeat customer and will continue to count on them.

Outstanding example of service was after ordering a sectional map, they came back to confirm I wanted what I ordered, which wouldn’t come out for 3 more months or the one just about to get issued. Indeed, I wanted the latter. Little things build trust. Well-done being customer/pilot focused.

Arrived in a timely manner.

I love that they price match as well as the orders are shipped quickly after purchase in most cases.

Easy to order. Good price and fast delivery.

Quick delivery, nice and inexpensive product.

My 2 year old grandson absolutely loves Peek Inside How A Plane Works. He has become fascinated with planes recently, and asks his parents to read the book over and over again. I even had to get off the phone with my daughter yesterday because Silas wanted her to say "bye Grandma" so she could read the book to him again! I also got him the pilot's cap which is adorable.

I couldn't find the unique j-hook for my slim travel pro suitcase anywhere, including the official website. I was so excited that it was on this site for an affordable price. The shipping was fairly quick too.

Updated Review

After receiving a response from this company, I feel it’s important to clarify that my experience is not unique. Anyone considering ordering from this company should read the one-star reviews carefully, because they all tell the same story.

Customers consistently report:
• Items that were never received
• Returns that were never refunded
• High-dollar items — including $1,000+ flight jackets and Bose headsets — where customers were left without the product or their money
• Claims that replacement items were “shipped” with no tracking or proof ever provided

In my case, nearly a month after placing my order, I am still being given excuses. It does not take weeks to ship an item or process a return. What does take time, apparently, is making excuses instead of doing the right thing and fulfilling an obligation after payment has already been taken.

This company repeatedly stated that items were shipped when they clearly were not. Telling a customer something has shipped — without tracking, proof, or delivery — is misleading and unacceptable.

At this point, I consider the money I lost a small price to pay for what I learned from this experience and for seeing who this company really is. I’m honestly glad I didn’t spend more money on a higher-priced item, because based on the reviews, many customers have lost far more.

When you see the same complaints over and over again, that is not coincidence. Where there is smoke, there is fire. The one-star reviews reflect the real customer experience. The volume of five-star reviews does not align with those experiences and appears questionable at best.

This is aviation — an industry built on trust and integrity. Unfortunately, this company has demonstrated neither. Buyers should stay away. Based on my experience and the consistent reports of others, this operation appears to function like a scam, and I strongly recommend taking your business elsewhere.

Great product for a great price. My dad loves it!

I ordered two sectionals and two terminal area charts with a subscription. When the envelop arrived, the charts were missing. I attempted to call on Friday night and they were closed until Monday morning. I wrote to the company at that time. I then opened a claim with the Post Office. MyPilotStore wrote to me on Monday morning. They said they needed pictures of the envelop to file a claim with USPS. I immediately sent pictures. They said that IF their claim was approved they would send the charts or refund my money. Today they called to tell me that I needed to take the envelop to the local Post Office. I immediately took the envelop to the Post Office, where I was told that they couldn't do anything with the envelop, another wasted hour. I cannot believe that a company expects me to do the running around for them and won't send replacement charts until their claim is approved. The envelop they sent the charts in was closed with a weak adhesive that was only partially closed when I received it.

Great service, on time.

The size and quality are above reproach...finest coat I ever owned...we'll worth the money!!

Had what I needed and received it in a timely manner.

Order handled expeditiously and shipped ASAP.

My son loved wearing the aviator jacket that you carry, when he was three. He’s a professional airline captain today and purchased the same jacket for his friend’s son, who just turned three. The birthday boy loves wearing his aviator jacket, I only wish that I could share a photo.

easy website to order and shipping went well no long wait