Excellent service from start to finish. Mykonos Luxury took care of every detail on our trip to ensure my family and I had a wonderful experience. I’d highly recommend using them and trusting you will... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Mykonos luxury can get you reservations at top places such as Nammos, Scorpios on short notice. Staff is very friendly. Angie was excellent, she will ensure you will have a great day, will always stay... Näytä lisää
They made our trip to mykonos easy !! They organized everything and they arranged us last minute reservations even to the highest demand places in the island .. we highly recommend their services
Η εμπειρία μας ξεπέρασε κάθε προσδοκία. Τέλεια τοποθεσία, υπέροχη αισθητική, απόλυτη καθαριότητα. Αλλά εκεί που πραγματικά ξεχώρισαν ήταν στην εξατομικευμένη εξυπηρέτηση: μεταφορές, κράτηση σε εστιατό... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
A team of Mykonos insiders & the best property management company in Mykonos having the best exclusive collection of villas. Our success lies in our team and the Incredible individuals who work tirelessly to satisfy your needs. Multi-lingual, multi-cultural and multi-talented, with deep knowledge of the local context, our team is creative, dynamic and passionate about making your vacation, an unforgettable experience. No one knows Mykonos better than us.
Yhteystiedot
Summit House, 170 Fincley Road , NW36BP, LONDON, Yhdistynyt kuningaskunta
- +302170007777
- Info@mykonos.luxury
- www.mykonos.luxury
4,4
Erinomainen
181 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dishonest and unprofessional.
Disappointing Experience – Would Strongly Recommend Looking Elsewhere
We stayed at Cleopatra 2 for four nights as a group of 12 to celebrate a special birthday. While the villa itself is attractive and has potential, it falls short of the "luxury" label it's marketed under. For instance, only 10 outdoor chairs/sun loungers were available, there were just 5 wine glasses for 12 guests, the coffee machine had no filters provided, and some fixtures, like the shower heads, were scaled up and poorly maintained.
A major issue was the ongoing construction noise starting at 7am each morning, continuing throughout the day. Although construction is not under the host’s control, the complete lack of prior warning or any goodwill gesture was disappointing and showed little regard for guest experience.
The most troubling aspect of our stay occurred at breakfast when one of the dining chairs suddenly collapsed while being used normally. We reported the incident immediately, only to be told we were responsible for paying for a new chair. Despite explaining multiple times that the chair failed due to wear and not misuse, the situation escalated unnecessarily. We were also accused of causing additional damage, including cigarette burns—despite no one in our group being a smoker.
On our departure day, Chris—representing the management—confronted us in an unprofessional and threatening manner. He refused to engage in any reasonable discussion, insisted we pay €280 on the spot, and physically blocked our taxis from leaving the property until we complied under pressure. The situation felt deeply uncomfortable and needlessly confrontational.
This review isn’t about the money—it’s about the completely unprofessional handling of what should have been a straightforward issue. There are many villa companies on the island that likely treat their guests with more respect and integrity. I would recommend exploring those instead.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Caroline,
We are truly sorry for the stress caused to all on the last day.
The fact is that as a company, both our Sales Representative and the MD herself, invested ample time for many many months before your arrival, in advising you, sending you links to hip beach bars and restaurants, responding to all of your extra requests like massages, yoga, yachts, car rentals, chefs etc, and, what’s more, we offered complimentary transfer for 10 pax plus luggage from and to the Airport with a Mercedes Benz Van which you gladly accepted and used.
In addition we checked you in late at night, way beyond the villa’s check in time, and at a time in the night outside our working office hours, and, most importantly we accepted to check you in even though – as per your signed agreement- you did NOT provide the security deposit required by all villas of this calibre worldwide.
On the day after your arrival, our MD personally contacted you in written via WhatsApp asking you if “everything was ok” and you responded “Everything is great!!!! Thank you” using FOUR exclamation marks!
We were never informed -but only until the last day- that there was -indeed- a bulldozer at a land plot nearby making noise (which any way is not something we knew or could control as the Law allows the operation of construction sites during specific hours). We don’t understand, as the chair did break as per your own confession and having described the how, how and why this specific damage of the total cost of 420 euros (280 euros for the chair replacement and 130 euros for the delivery from Salonica) should be in anyway an offset to the noise that some random nearby construction site made during your stay.
Yet, and having NO security deposit from you, we AGREED to split the cost with you, as you paid the chair cost and we will pay the delivery costs from the shop in Salonica to the villa. So, we DID split the damage born by you, and we are both surprised and sad to see this review after all the extra miles we walked for your convenience, which by the way is something we do for both low budget reservations like yours and for VIP guests from around the globe. We have always been praised both by individuals and corporations, in thousands of ways literally, for our high-quality sophisticated services.
Have a safe trip and thank you.
Lovely villa. Awful management company
Would urge to avoid this company at all costs.
We booked a 4 night stay in Cleopatra 2 for a group of 12 for a significant birthday. The villa itself is absolutely lovey although I would question the "luxury" touches - understocked with only 10 outside chairs / sun loungers, 5 glass wjne goblets for 12 people, filters not provided for coffee machine, scaled uo shower heads as examples
We were woken at 7am each morning by incredibly loud pneumatic drilling from a nearby construction site. Whilst we understand this is beyond the control of the villa operator, each day this continued non stop until around 4pm. At no point prior to arriving had we been made aware of this nor was there any gesture to compensate for the inconvenience.
The real issue that spoiled what should have been a wonderful experience was that on our 2nd night, a (presumably already damaged) chair gave way when one of our party was sitting down at the dinner table. We proactively reported this the following morning and were surprised to be told that we were expected to cover the full cost of a replacement. We explained several times that this did not break this through mistreatment of the chair but instead it simply gave way. After various other accusations of damage to the other chairs - cigarette burns (no smokers in our party), stains etc it became apparent that we were not going to easily reach a mutually agreed position.
On our day of departure Chris arrived and very quickly became aggressive and extremely threatening in his tone and mannerisms. Refusing to listen to any rational explanation that the chair had given way, he then told us very aggressively that he would not let us leave the villa and instead he would call the police. He then blocked our taxis from allowing us to leave the villa until we handed over €280.
To be clear, it was never about the money but the unpleasant and unreasonable treatment and handling of the whole situation.
Proceed with caution with this company. I'm sure there are many other luxury rental companies on the island who are more deserving of your business.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Katie,
We are truly sorry for the stress caused to all on the last day.
The fact is that as a company, both our Sales Representative and the MD herself, invested ample time for many many months before your arrival, in advising you, sending you links to hip beach bars and restaurants, responding to all of your extra requests like massages, yoga, yachts, car rentals, chefs etc, and, what’s more, we offered complimentary transfer for 10 pax plus luggage from and to the Airport with a Mercedes Benz Van which you gladly accepted and used.
In addition we checked you in late at night, way beyond the villa’s check in time, and at a time in the night outside our working office hours, and, most importantly we accepted to check you in even though – as per your signed agreement- you did NOT provide the security deposit required by all villas of this calibre worldwide.
On the day after your arrival, our MD personally contacted you in written via WhatsApp asking you if “everything was ok” and you responded “Everything is great!!!! Thank you” using FOUR exclamation marks!
We were never informed -but only until the last day- that there was -indeed- a bulldozer at a land plot nearby making noise (which any way is not something we knew or could control as the Law allows the operation of construction sites during specific hours). We don’t understand, as the chair did break as per your own confession and having described the how, how and why this specific damage of the total cost of 420 euros (280 euros for the chair replacement and 130 euros for the delivery from Salonica) should be in anyway an offset to the noise that some random nearby construction site made during your stay.
Yet, and having NO security deposit from you, we AGREED to split the cost with you, as you paid the chair cost and we will pay the delivery costs from the shop in Salonica to the villa. So, we DID split the damage born by you, and we are both surprised and sad to see this review after all the extra miles we walked for your convenience, which by the way is something we do for both low budget reservations like yours and for VIP guests from around the globe. We have always been praised both by individuals and corporations, in thousands of ways literally, for our high-quality sophisticated services.
Have a safe trip and thank you.
AVOID- Beautiful Property, But Disappointing Experience and Service with threatening manager - AVOID
We were a group of 12 professional ladies who recently stayed at a Mykonos Luxury property to celebrate a significant birthday and while the home itself was beautiful and well-located, our experience was far from what you'd expect from a “luxury” stay.
From the moment we arrived, we encountered major noise disruption with construction starting every morning at 7am, making it impossible to sleep in or enjoy a peaceful holiday. This continued throughout all four days of our stay and significantly affected our ability to relax.
To make matters worse, a chair that was already in poor condition, broke whilst we were sitting on it. Although we offered to pay the company and split the cost 50/50 (as a compromise for the noise disruption) we felt it was unfair to be expected to pay in full considering the noise issues we endured the entire time.
The manager arrived on the morning of departure and threatened to call the police, verbally abused us (causing excessive distress) and tried to stop us leaving the island unless we paid in full for the chair.
We feel there should have been compromise on both sides for the broken chair and constant noise distribution that ruined our holiday. We finally paid in full to avoid missing our flight and further threatening behaviour.
For a brand that promotes itself as offering high-end service and comfort, we were very disappointed by the lack of accountability and consideration. We won’t be booking with Mykonos Luxury again, and we would suggest to others to think about using another villa provider.
Edited to address the lies told by Chris at Mykonos Luxury.
We all felt compelled to write bad reviews due to the abusive, threatening and patronising way you spoke to you. We have evidence of this.
You did call the police and told us all so - we have evidence of this
You said we couldn’t leave the island and told our taxi driver not to drive us to the airport.
Your behaviour was SO EXTREME and AGGRESSIVE that YOUR OWN MEMBER OF STAFF TOLD YOU TO CALM DOWN
We have nothing to gain by telling lies apart from to warn other people of your behaviour.
You are desperately trying to diguise the truth that 12 people, 2 x taxi drivers and 1 junior member of your team were witness to.
Perhaps this is how you treat ‘low budget’ guests, your words not ours?!
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Lisa,
We are truly sorry for the stress caused to all on the last day.
The fact is that as a company, both our Sales Representative and the MD herself, invested ample time for many many months before your arrival, in advising you, sending you links to hip beach bars and restaurants, responding to all of your extra requests like massages, yoga, yachts, car rentals, chefs etc, and, what’s more, we offered complimentary transfer for 10 pax plus luggage from and to the Airport with a Mercedes Benz Van which you gladly accepted and used.
In addition we checked you in late at night, way beyond the villa’s check in time, and at a time in the night outside our working office hours, and, most importantly we accepted to check you in even though – as per your signed agreement- you did NOT provide the security deposit required by all villas of this calibre worldwide.
On the day after your arrival, our MD personally contacted you in written via WhatsApp asking you if “everything was ok” and you responded “Everything is great!!!! Thank you” using FOUR exclamation marks!
We were never informed -but only until the last day- that there was -indeed- a bulldozer at a land plot nearby making noise (which any way is not something we knew or could control as the Law allows the operation of construction sites during specific hours). We don’t understand, as the chair did break as per your own confession and having described the how, how and why this specific damage of the total cost of 420 euros (280 euros for the chair replacement and 130 euros for the delivery from Salonica) should be in anyway an offset to the noise that some random nearby construction site made during your stay.
Yet, and having NO security deposit from you, we AGREED to split the cost with you, as you paid the chair cost and we will pay the delivery costs from the shop in Salonica to the villa. So, we DID split the damage born by you, and we are both surprised and sad to see this review after all the extra miles we walked for your convenience, which by the way is something we do for both low budget reservations like yours and for VIP guests from around the globe. We have always been praised both by individuals and corporations, in thousands of ways literally, for our high-quality sophisticated services.
Have a safe trip and thank you.
Best villa company in Mykonos
Best villa company in Mykonos. They arranged an earlier check in to accommodate for our flight. The villa looks even better in person than in the pictures. Would highly recommend
25. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Josh,
Thank you very much for your wonderful feedback and recommendation.
We’re delighted to hear that we could accommodate your earlier check-in and that the villa exceeded your expectations in person. It means a lot to us to know that you had such a positive experience.
We look forward to welcoming you back to Mykonos for another exceptional stay.
Warm regards,
Mykonos Luxury
The best company in Mykonos
The best company in Mykonos , we been celebrating the Easter on the island and the agency accomodate for us all of our request !!!! Thanks a lot and hope to see you again SOON 🙏🏻💖
20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Customer,
Thank you so much for your kind words and for choosing Mykonos Luxury to celebrate Easter on the island with you.
We’re thrilled to hear that we could accommodate all your requests and help make your celebration special. It was a pleasure to assist you, and we look forward to welcoming you back very soon!
Warmest regards,
Mykonos Luxury
Great booking company
Regarding our 10days holidays in Mykonos we were lucky to have the Mykonos Luxury team working on our bookings. From villa booking to car, parties, yacht… we had really enjoyed everything, they are very professional and on time so all recommendations from our team.
10. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Tina,
Thank you very much for your kind words and for trusting Mykonos Luxury with your holiday arrangements.
We are delighted to hear that you enjoyed every aspect of your 10-day stay—from the villa and car to the parties and yacht experiences. Our team takes great pride in providing professional and timely service, and your recommendation means a lot to us.
We look forward to assisting you with your future visits to Mykonos.
Warm regards,
Mykonos Luxury
We were lucky to choose this company…
We were lucky to choose this company among many others. They found exactly what we wanted in no time and helped with not just accommodation but also dining recommendations, entry to events and more. The best!
30. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Radio House,
Thank you very much for your wonderful feedback.
We’re delighted to hear that you found exactly what you were looking for so quickly and that we could assist with not only your accommodation but also dining and event recommendations. It’s our pleasure to make every aspect of your stay seamless and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back to Mykonos soon.
Warm regards,
Mykonos Luxury
Mykonos Magic
Trying to plan a bday trip for 24 people to a place I had never been seemed overwhelming. Thank God for Michaela and her team!!!! They held my hand every step of the way and our two week holiday was nothing short of perfect. From the villa to the transportation team with the cars and boats. It truly a magical experience made easy by them.
I would recommend them to anyone traveling to Greece 🇬🇷💕
28. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Keith,
Thank you so much for your heartfelt and generous review.
We are thrilled to hear that Michaela and the team were able to make planning your birthday trip a seamless and magical experience. It’s wonderful to know that every detail—from the villa to transportation—contributed to such a perfect holiday for you and your group.
Your recommendation means a lot to us, and we look forward to the opportunity to assist you with future travels to Greece.
Warmest regards,
Mykonos Luxury
Fantastic day cruise to Paros
From my first contact with John to arrange the charter to Alex the Captain and Celia the hostess has been fantastic.
John took time to understand our requirements, was quick in response to any questions and ensured we had a great charter.
Alex, a true pro ensured we went to some great places, supplied us with fun filled facts, local knowledge and was great fun but always had our safety and enjoyment as his first priority.
Finally Celia ensured we were content, always asking what we require and that everyone's needs fulfilled.
What a great team and would recommend anyone to try them, they will not be disappointed.
28. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Richard,
Thank you very much for your wonderful feedback and detailed praise for John, Captain Alex, and Celia.
We’re delighted to hear that your day cruise to Paros was such a memorable and enjoyable experience. Our team strives to provide exceptional service and it’s rewarding to know that each member contributed to making your trip safe, fun, and seamless.
Your recommendation means a great deal to us, and we look forward to assisting you with your next adventure.
Warm regards,
Mykonos Luxury
Mykonos Luxury offers top-tier
Mykonos Luxury offers top-tier car and yacht rentals, delivering a truly exceptional and trusted service. Their fleet includes high-end vehicles and yachts, ensuring a seamless and luxurious experience. The team's professionalism and attention to detail stand out, making every booking hassle-free. Whether it's cruising the Aegean or exploring the island in style, Mykonos Luxury ensures your needs are met with utmost care and discretion. Highly recommended for those seeking reliable, first-class service in Mykonos.
12. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Maryam,
Thank you very much for your kind and thoughtful review.
We are thrilled to hear that you appreciated the quality of our car and yacht rentals, as well as the professionalism and attention to detail provided by our team. Ensuring a seamless, luxurious, and hassle-free experience is at the heart of everything we do.
Your recommendation means a great deal to us, and we look forward to assisting you again on your future visits to Mykonos.
Warm regards,
Mykonos Luxury
Kristina is a professional!
Kristina help us to book everything we need at the very last moment ! She is nice polit and doing a great job and this is exactly what we want! Thank you so much
29. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Gauthier,
Thank you so much for your kind words and for recognizing Kristina’s dedication and professionalism.
We’re delighted to hear that she was able to assist you promptly and efficiently, even on short notice. It’s always our goal to provide exactly what our clients need with friendliness and care.
We truly appreciate your feedback and look forward to supporting you on your future trips.
Warm regards,
Mykonos Luxury
Stefi and Kristina
Stefi and Kristina - firstly, made this experience more outstanding than I could have ever imagined. Everything was absolutely seamless, brilliantly organized, the villa and all the arrangements were perfect, and they are the reason that this trip was as perfect as it was. We will be coming back, and will never work with anyone else other than them. Thank you guys for making our experience more special than I could have ever imagined
28. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Ali,
Thank you so much for your heartfelt and generous feedback.
We are thrilled to hear that Stefi and Kristina made your experience truly outstanding and seamless. It means the world to us that their dedication and efforts contributed to making your trip perfect and memorable.
We look forward to welcoming you back and assisting you on all your future visits. Your trust and kind words are deeply appreciated.
Warmest regards,
Mykonos Luxury
Great property rented & excellent service!
Great property & excellent service!
22. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Tina,
Thank you very much for your positive feedback.
We’re delighted to hear that you enjoyed the property and our service. It was a pleasure to assist you, and we look forward to welcoming you back to Mykonos soon.
Warm regards,
Mykonos Luxury
Kristina is super professional!!!🥇
Everything went better than planned. She gave me great advise where to go, and got me reservations in the most difficult places to find an opening! Great job, will come next summer 🙏 Thank you!
22. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Ariel,
Thank you so much for your wonderful feedback.
We’re delighted to hear that everything went better than planned and that our recommendations and reservation assistance made your trip even more enjoyable. We look forward to welcoming you back next summer for another fantastic experience!
Warm regards,
Mykonos Luxury
A huge thanks to Kristina from Mykonos…
A huge thanks to Kristina from Mykonos Luxury Villas for hosting us 🙏. We stayed at Salt Kissed, an incredible villa with stunning views! The villa was impeccably clean, and Kristina was exceptionally helpful with everything. Highly recommended!
12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Hi Inna,
Thank you for your wonderful feedback!
We're glad to hear you had a positive experience with us.
Kristina will be thrilled to hear your appreciation.
Many Happy returns.
Perfect expérience
Perfect expérience
We rented a yacht with John and everything was really perfect from the pick up in our hotel to the end of the day.
Thanks for everything, I ll come again.
Laurent
13. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Thank you for your kind words!
We look forward to welcoming you back soon.
Many Happy returns.
Thanks for this amazing experience
Thanks for this amazing experience ! Villa Petra was good, close to the town with good service.
Thanks to Kristina for everything !
11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Thank you for your fantastic review!
We're thrilled to hear that our staff listened to your needs.
We're glad you're happy and look forward to welcoming you back soon.
An amazing venue
An amazing venue, so elegant, relaxing and with a very nice smell. Rooms are very spacious, modern and clean. The breakfast is delicious and with a variety of options.
10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Thanks for the fabulous review.
Many happy returns.
All the best,
Mykonos Luxury Team
Very well organized
Very well organized, you say it, you got it!
Professionals! Any time I am visiting the island they are doing my visit easier!
Keep your level that high!
7. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Hello, it's great to see such a high rating.
Thank you for reviewing us.
Many Happy returns!
A last minute trip
A last minute trip
Thank you to michaela , Cristina and John for helping me to organize this last minute trip with my husband and friends
They are just amazing and I will remember Mykonos forever thanks to them .
From the villa to the boat to the booking restaurant to the chef at home
Everything was perfect
Thank you so much
I will be back ❤️
10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mykonos.luxury
Dear Sethanie,
Thanks for rating us so highly.
We love receivig a positive review.
Many Happy returns.
Kindest Regards,
Mykonos Luxury Team
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